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Aloft Ontario-Rancho Cucamonga

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Aloft Ontario-Rancho Cucamonga
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572 Reviews from our TripAdvisor Community

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Showing 558: English reviews
Atlanta, Georgia
Level Contributor
3 reviews
Reviewed 5 days ago NEW via mobile

Cool building. Under staffed. It seems that they put too much money into the "coolness" of the hotel and not in the customer service. Good music, nice bar, and a pool table but no one to help you. Skeleton crew, most of the time with poor attitude. Just not proactive or interested in being hospitable. Won't be booking at ALoft... More 

Helpful?
Thank crafty_with_camera
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear crafty_with_camera, Thank you for taking the time to review our property, On behalf of our management team I would like to sincerely apologize for our staff not being as helpful as they could have been. We do like to pride ourselves on our unique and modern style but also on our sassy and savvy staff. I can guarantee you... More 

California
Level Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 weeks ago via mobile

Off to the side of things this basic aloft hotel offers decent value for money. Breakfast was confusing, not to my liking. The whole concept at aloft is confusing and NOT really my thing. That said you either like alofts as a brand or you dont :) But as a aloft this is a basic choice hotel. Nothing to be... More 

Helpful?
Thank Tony834
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear Tony834, Thank you for taking the time to review our property. We're sorry that you feel the concept is confusing. The Aloft is different and unique. it is basic in the aspect of amenities, designed for the on the go traveler which is why our breakfast layout is out in the open so guests can grab and go. We... More 

Chandler, Arizona
Level Contributor
151 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 3 weeks ago

You either like Alofts or you don't. I like them. The lobby has a modern look and so do the rooms. The workstation is functional and the bed comfy. The bathroom is spacious and the shower has plenty of room to move around in. However, the food options at the restaurant are limited to what you can make in a... More 

Helpful?
Thank Huck K
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear Huck K, Thank you for taking the time to review our property, we are happy to know you enjoyed your stay. We understand not everyone uses body wash and I apologize for the one bar of soap. We hope that you stay with us again in the future and let us take good care of you. Best, Cecilia Ramirez,... More 

Chagrin Falls, Ohio
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago via mobile

Very standard Aloft experience ( which I believe is what they are striving for). Looks exactly like every other Aloft I have stayed at. Service is good, rooms clean. Location is about a mile from the interstate. No restaurant walkable from hotel, but several within a couple miles.

Helpful?
Thank mjmorris009
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear mjmorris009, Thank you very much for taking the time to review our property. I would also like to apologize that no restaurants within walking distance were suggested. There are actually five restaurants within a two minute walk. We hope you can come visit us again and let us take care of you. Best, Cecilia Ramirez, General Manager More 

San Diego, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

I like to stay in the Ontario area when I visit family nearby. The Aloft is a scaled-back version of a Sheraton. The decor is a little more trendy perhaps appealing to millennials. The service is right on par with a Sheraton or W property. The front desk staff was very gracious and helpful and the bartender kept up with... More 

Helpful?
Thank mishywishy2016
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear mishywishy2016, Thank you very much for your review and kind words! We always like to know our staff is being the most helpful they can be! We hope to see you again in the near future! Best, Cecilia Ramirez, General Manager More 

La Quinta, California
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 October 2016

I Love the ALOFT a lot simply because its décor is quite modern and the bathroom is spacious with a small fridge. On top of it, it is a pet friendly hotel with no charge on pet fees. I always feel like I am with a big family each time I stay there. It's just perfect with a bar for... More 

Helpful?
Thank fabby2014
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear fabby2014, Thank you very much for taking the time to leave a review. We really value the opinions of our guests and hope that each of their stays are everything they expected and more. We all hope to see you soon! Best, Gonzalo Rodriguez General Manager More 

Chandler, Arizona
2 reviews
Reviewed 12 October 2016

I'll start with the front desk staff - very nice and helpful. The room was also nice until we pulled back the bed sheets a found a few long black hairs and it did not appear that the sheets were changed (very wrinkley). It was late and we just wanted to go to sleep, so four of us somehow managed... More 

Helpful?
Thank kel_vaughn
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear kel_Vaughn, Thank you for taking your time to leave us this helpful review. We appreciate your kind words about our staff who always try their best to be helpful. I am sorry to hear about your experience with the sheets in your room we will be speaking with the head of the housekeeping department to ensure this does not... More 

New York City, New York
Level Contributor
52 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 9 October 2016

I had no problems here, and it was the 2nd aloft I have been to. For anyone that hasn't been to one, its basically like marketed towards young people so its sortof minimal in some aspects, but has everything you need. Room was clean, quiet, not huge, but nice, and what I needed. Modern decor, nice view etc. Not 1... More 

Helpful?
Thank 3ebfan511
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear 3ebfan511, We are very happy to hear you enjoyed your stay with us! Thank you for the feedback, we always appreciate good praise from valued gusts. The room service I believe you're speaking about is actually a company we work with who deliver to your room as we are not a full service hotel. While our Wxyz bar does... More 

Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 October 2016 via mobile

I stayed here in mid August on a work trip. Having stayed at other Aloft hotels I knew what to expect. They are all nearly the same no matter where you are. And expect the average guest to be in their late 20's or early 30's. Nothing wrong with that at all. Drinks in the lobby bar were a little... More 

Helpful?
Thank Tandtenterprises
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear Tandtenterprises, Thank you for staying with us and taking your time to review our property. We value all of ours guests opinions and we apologize the service at the bar was slow. We hope you are in the area again soon so you can enjoy the rest of our amenities such as the Splash pool and Gym which is... More 

Lake Havasu City, Arizona
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 September 2016

This hotels accepts dogs and does not restrict to any section of the hotel. Dogs are barking all night long and owners are no where to be found. Air condition broke, telephone did not work, safe in room would not lock. Ended up having to move rooms at 10pm due to terribly hot and barking dogs. Stayed there 4 nights... More 

Helpful?
1 Thank sevans1023
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear sevans1023, I'm so sorry that you feel our property was a terrible place to stay. We here at Aloft try and provide an excellent stay for all of our guests with very competitive pricing. Yes, we are dog friendly throughout the property and we understand this is not for everyone and we apologize. We do thank you for the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Aloft Ontario-Rancho Cucamonga Hotel is located just minutes from the Ontario Airport. Enjoy our wireless internet, loft inspired rooms, and nearby shopping, baseball, Nascar, and so much more! ... more   less 

Additional Information about Aloft Ontario-Rancho Cucamonga

Address: 10480 Fourth Street, Rancho Cucamonga, CA 91730
Region: United States > California > Rancho Cucamonga
Price Range: ₹ 6,205 - ₹ 10,841 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Ontario-Rancho Cucamonga 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Aloft Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
Aloft Rancho Cucamonga
Hotel Style:
#2 Romantic Hotel in Rancho Cucamonga
#4 Family Hotel in Rancho Cucamonga
#5 Business Hotel in Rancho Cucamonga
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Ontario-Rancho Cucamonga staff and other travellers.
3 questions
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Los Angeles, California

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Questions? Get answers from Aloft Ontario-Rancho Cucamonga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the mountains”
 of 5 bubbles mishywishy2016, 4 Nov 2016 | Read review
“higher level floor with mountain views”
 of 5 bubbles fabby2014, 26 Oct 2016 | Read review
“just don't stay here”
 of 5 bubbles sevans1023, 29 Sep 2016 | Read review
“The rooms with the two beds are large and very comfortable.”
 of 5 bubbles 559michelej, 10 Sep 2016 | Read review
“Anything facing the back side of the hotel, views of the mountain are the best.”
 of 5 bubbles willielockhart619, 6 Sep 2016 | Read review
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