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Hilltop Suites Hotel

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Hilltop Suites Hotel
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94 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 94: English reviews
New Port Richey, Florida
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

When the Shilo Inn owned the place I met two beautiful entertainers Angel,and Tracy.The show was better than the movie Striptease with Demi Moore.The customer service was very prompt.The Hilltop I recommend remodeling showers.Traci call me tonight we need to finish talking about our plans.-Anthony

Thank Anthony B
New Mexico
1 review
Reviewed 23 March 2016 via mobile

Worst hotel ever. Don't come here!!! Bad service, no pool, no indoor buffet, how can this be marked as a hotel??? A motel would not even fit the description!!! This place needs to be closed down... This doesn't deserve a star. Not recommended at all

Thank alexac92

Travellers are raving about these Pomona hotels

Coarsegold, California
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 November 2015

I have stayed at this hotel 2 times. The first time was in 2012 when they told me the hotel had been sold and is being renovated. I was going to the area again, called the hotel and was told the owner had done some renovations but not complete so I took a chance and booked a room. BIG BIG... More 

Thank cyndi k
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 November 2015

Upon check in on Friday, we discovered not to many things to make our experience at this hotel an even good one. The carpet was filthy! They cleaned it for us the following day which was great, but when we got back from the races the carpet was still soaked! They said the restaurant and bar was closed for renovations... More 

Thank kevinbD4769FV
1 review
Reviewed 5 August 2015 via mobile

It was so bad, I went home, I drove 1 hr back home ask for my refund and deposit, I have travel to poor Countries they got it better then this dump. Got my $ back that was the only good thing , I felt bad for 2 buses that showed full of people after me they were not from... More 

Thank Helga V
1 review
Reviewed 30 July 2015 via mobile

The bathroom door fell off it's hinges, two screws holding it. I though I was going to die in the elevator. Smells of paint everywhere. On a positive note, the A/C worked. Oh yeah one floor is gutted. STAY AWAY! !!

Thank Ricardo G
Phoenix, Arizona
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 March 2015

First of all, you have to drive an obstacle course to find the lobby; it's in the back of the hotel just past 30 "compact only" parking spots too small for an actual compact car. After a 20 minute check-in (I was the only guest standing there) we made it to the room. It had to be 90 degrees in... More 

1 Thank cubsnguns
La Verne, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 February 2015

It was great when it was Shilo Suites and I have amazing memories but that place is long gone. DO NOT STAY HERE! RUDE, UNPROFESSIONAL, IMMATURE STAFF! The only guests I saw looked like trashy strippers and when you drive up, it looks dark and abandoned. I didn't make it to the room.

2 Thank Valerie P
Las Vegas, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 November 2014

First checked in on 11/14/14. NO ONE was at the Hotel which should be a warning after Shilo sold it. Restaurant is closed for remodeling for the last 2 months. Black mold in the bathroom caused us to change rooms the next day due to the smell. No alarm clock in the room. Beds were comfortable though. Their idea of... More 

2 Thank Gene S
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 October 2014 via mobile

We truly love this hotel. Very good location. Classical building, old photographs on the wall and classic elevator... So beautiful hotel. Like other reviews says bathroom is old and tiny. My house is old as this hotel so I get used to the small bathroom or tiny tiny sink. I will stay again. Thank you!

1 Thank Cak523

25 photos of this hotel

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All Traveller Photos (10)
Bathroom (2)
Pool/Beach Area (1)
Hotel & Grounds (1)
Other (6)

Management photos: Courtesy of the property manager

All Management Photos (15)
Hotel & Grounds (8)
Dining (2)
Pool/Beach Area (1)
Room/Suite (1)
Other (3)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
This deluxe full-service hotel features a fine dining restaurant & lounge with a view of the San Gabriel Mountains and valley. Each guestroom is fully equipped with a microwave, refrigerator, coffee maker, wet bar, ironing unit, three televisions, first-run movies and entertainment and four telephones with two separate lines including data port and hold feature. Free amenities include full breakfast, high speed internet access, fresh coffee, fruit and popcorn in the lobby, local calls, USA Today newspaper and Ontario Airport shuttle. ... more   less 

Additional Information about Hilltop Suites Hotel

Address: 3101 W Temple Avenue, Pomona, CA 91768 (Formerly Shilo Inn Suites Hotel Pomona Hilltop)
Region: United States > California > Pomona
Price Range: ₹ 6,205 - ₹ 6,614 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hilltop Suites Hotel 2*
Number of rooms: 130
Reservation Options:
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Also Known As:
Shilo Inn Pomona
Pomona Shilo Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hilltop Suites Hotel staff and other travellers.
1 question
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Questions? Get answers from Hilltop Suites Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Heard nothing good about any rooms. SORRY!”
 of 5 bubbles kevinbD4769FV, 16 Nov 2015 | Read review
“Find a different hotel.”
 of 5 bubbles cubsnguns, 24 Mar 2015 | Read review
“Stay somewhere else.”
 of 5 bubbles 642genes, 18 Nov 2014 | Read review
“I stayed in 110 and it was exactly as the website shows.”
 of 5 bubbles TravelingBCs, 22 Jun 2013 | Read review
“Choose another hotel”
 of 5 bubbles 931AmyP, 7 Apr 2013 | Read review
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