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Sheraton Fairplex Hotel & Conference Center

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Sheraton Fairplex Hotel & Conference Center
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344 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Fairplex Hotel & Conference Center
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Showing 325: English reviews
Hayward CA
Reviewed 2 September 2016

This was not a good stay considering it is a Sheraton. The small refrigerator sounded loud like a pop corn machine all night long. I finally gave up about 3 am and called for someone to silence it. Someone did eventually come up to quiet it by unplugging it. I could not even get to the outlet to silence it...

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Helpful?
Thank Kj P
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hi KJ, Thank you for taking the time to share your experience. In terms of the suite we apologize for the issues you experienced with the refrigerator, and we will take your comments on the lamps/outlets and the room set-up back to our team. As for your experience at McKinleys Grille, we also apologize for the lack of service you...

Reviewed 1 September 2016 via mobile

Located next to LA Fairground .., this hotel carries well known Sheraton featured : comfortable bed, fluffy towels, several restaurants to eat. It's were you want to stay during your business visit, not a romantic place. It doesn't have an inviting flair of the place where you want to stay for several days for fun. Low ceiling , air conditioning...

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Helpful?
Thank Marshaici
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hi there, Thank you for the review! We have many folks stay with us during conferences, trade shows and other business events, although we have families stay with us year-round too! We'll take your comments regarding the air conditioning back to our team, along with the rest of the review. Thank you again for staying with us and we hope...

Oakland, California
Reviewed 23 August 2016 via mobile

Nice suite room. Nice bed and linen. Quiet. Free Parking. Very comfortable. Nice fair sized swimming pool nestled amongst trees. A getaway place. I would stay again. Good customer service. Only issue was that the vanity sink did not drain well, but backed up.

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Helpful?
Thank pgano1
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Thank you for your review! We're glad you enjoyed your brief stay with us and found our suite, pool and overall atmosphere to be comfortable. We'll take your comment on the sink back to our team, as we want to make sure all our rooms are in top-quality condition. Thanks again!

San Francisco, California
Reviewed 10 August 2016 via mobile

Stayed there on August 6th for one night. Very nice hotel with spacious room. Bedroom and living/work area is separated. Lots of plug to charge my electronics even just using USB cable. Bed is very comfortable and room is clean. Got a microwave so I can heat up some food for late night snacks. Very nice gym for workout and...

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Helpful?
Thank ice_haku
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hello, Thank you for your review! We're glad you found our rooms and amenities were able to meet your needs. Our gym was recently renovated and we're glad you enjoyed using our facilities. We apologize for the dead remote battery and will remind our staff to check in the future. We look forward to seeing you here again!

Los Angeles, California
Reviewed 8 August 2016 via mobile

I stayed here 8/4-8/7/2016. This is one of the most pleasant local stays I've had in a while. Being from the Los Angeles area, I enjoy the occasional local getaway (10-100 mi from the city). This hotel does not disappoint. I was pleasantly surprised by its all suite setup. The room was spacious with a sitting area, desk, wet bar,...

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Helpful?
Thank Jamall S
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hi Jamall, Thank you for your review! We're glad you chose us for your staycation and that you found our rooms suitable for your stay. Our suites were renovated earlier this year with families and business travel in mind. We'll take your feedback on our pillows back to the team (we're always looking improve every aspect of your experience!)

Chico, California
Reviewed 23 July 2016

The hotel is in a good location. Check in was easy and staff were professional. Our stay was quiet, relaxing and our room was large, very clean, modern, had nice beds and room to move around. We had upgraded to a club suite and found it to be worth it. The club upgrade included breakfast in a private club room...

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Helpful?
Thank ESS_lover
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Thank you for your review! We're glad you enjoyed your rooms and the club upgrade. We hope you enjoyed your dining experience at McKinley's Grille as much as you did our club breakfast. We hope you will stay with us again soon!

Burnaby, British Columbia, Canada
Reviewed 18 July 2016 via mobile

I stayed here with a colleague for a business trip and it was the best sleep I'd had in a while! The suite was spacious and quiet and check in was fast and friendly even with a recently "landed" tour bus and several other guests checking in. The suite had two double beds, two televisions, a pull out sofa bed...

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Helpful?
Thank Jessica A
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hi Jessica, Thank you for your review! We're glad you were able to get a good night's sleep with us and that you found our suites to be comfortable. We will take your feedback regarding our restaurant hours and wi-fi back to our team -- we value your comments and appreciate you sharing your experience with us. We hope you...

Ascot, United Kingdom
Reviewed 16 July 2016

Stayed here for one night after long flight from UK on our way to palm springs. Suite was of a good size and very clean. Price wise this was a much better option than staying in a expensive airport hotel. Another added bonus was free parking. 50 mins from LAX airport We took breakfast in the adjoining restaurant which was...

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Helpful?
Thank hillman1953
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Thank you for your review! We're glad to serve as your stopover during your visit to the States. Thank you again for your feedback, and we hope you had a wonderful time in Palm Springs.

Encinitas, CA
Reviewed 16 July 2016

Came to town for a wedding and the rooms were comfortable and clean. Really enjoyed the pool and hot tub. My only complaint is the hotel restaurant was just passible for breakfast - and way too expensive ($5 for a bagel that was really bad and $4 for coffee - even Startbucks isn't that expensive!) The breakfast buffet was $17...

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Helpful?
Thank SoCalEncinitas
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hi SoCalEncinitas, Thank you for this review! We're glad you enjoyed our pool and hot tub -- the weather has been perfect for both. We will take your feedback regarding McKinley's Grille (our restaurant) and pass it along to our team. We're happy to hear that our staff provided you with an enjoyable experience and we hope you'll stay with...

Phoenix, Arizona
Reviewed 14 July 2016 via mobile

We thought about driving six more hours home, but this oasis brought forth much needed comfort. I've spent a total of 10 nights or so here over the last 3 years and the only complaint I have seems trivial in that the double beds seem very single in size. Very clean, very modern, very comfortable. Friendly staff upon arrival and...

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Helpful?
Thank cubsnguns
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Thank you for your review! We're glad we were able to once again welcome you to our hotel. We will take your feedback regarding the beds back to our team. We look forward to having you stay with us again in the future!

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Fairplex Hotel & Conference Center is ideally located in a park-like setting near the 10, 210 and 57 freeways in Pomona, CA. Just a few short miles from the LA/Ontario International Airport, our Pomona hotel offers easy access to all of the Southern California excitement in Los Angeles, San Bernardino and Orange Counties. This convenient location provides a perfect setting for family vacations to Southern California or company meetings and retreats. Enjoy our state of the art fitness center or additional benefits and amenities when you book a Club Level room. ... more   less 

Additional Information about Sheraton Fairplex Hotel & Conference Center

Address: 601 W McKinley Ave, Pomona, CA 91768
Region: United States > California > Pomona
Price Range: ₹ 11,802 - ₹ 20,192 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Fairplex Hotel & Conference Center 3.5*
Number of rooms: 247
Reservation Options:
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Also Known As:
Sheraton Suites Fairplex Hotel Pomona
Sheraton Hotel Pomona
Sheraton Pomona
Pomona Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Fairplex Hotel & Conference Center staff and other travellers.
4 questions
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6 months ago
Milford, Iowa
Palm Springs, California
over a year ago

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Questions? Get answers from Sheraton Fairplex Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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