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Sheraton Fairplex Hotel & Conference Center

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Sheraton Fairplex Hotel & Conference Center
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338 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Fairplex Hotel & Conference Center
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Showing 321: English reviews
gilbert, az
Reviewed 14 July 2014

We've stayed here before and were quite pleased. Returned to area in July 2014 and stayed again...was not disappointed. Staff very friendly, rooms are clean, comfortable and maintained. The hotel is dog friendly with rooms on 2nd floor, this time we did not have our pet with us and stayed on 6th floor. Both times, rooms were very clean, staff...

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Helpful?
Thank kpkphx
Alicia B, Sales Coordinator at Sheraton Fairplex Hotel & Conference Center, responded to this review

Dear Guest, Our team was pleased to read that you enjoyed your entire stay with us. Your kind words regarding our staff will be shared with the team as they take great pride in providing comfort for our guests. We enjoyed you detailed review as it mentions everything from our rooms (both pet allowed and not) to our restaurant, our...

Los Angeles, California
Reviewed 6 July 2014

This hotel looks reasonably good on paper but falls short on actual experience. Firstly, the "suite" is simply a hotel room with paper thin division between a sleeping area and the living area. Its cramped for a family of 4 with two small children. The two beds take up so much of the sleeping area that the door to the...

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Helpful?
1Thank BKSD0306
Alicia B, Sales Coordinator at Sheraton Fairplex Hotel & Conference Center, responded to this review

Dear Guest, Thank you for taking the time to comment on your most recent stay with us. Your observations highlight specific areas where with a more coordinated approach we could have minimized the discomforts you experienced. I have notified our management team so that we may look further into this matter. Our goal is to provide our guests with a...

Los Angeles, California
Reviewed 1 July 2014

I've stayed at this hotel a number of times for business this year, so I know it quite well. Overall this is a very nice hotel. The big plusses are: - All suites - Very comfortable beds and bedding with a choice of pillow firmness - The front desk staff is always courteous and helpful - The breakfast buffet is...

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Helpful?
Thank SoCa1l26
Alicia B, Sales Coordinator at Sheraton Fairplex Hotel & Conference Center, responded to this review

Dear Guest, I want to take this opportunity to thank you for providing your feedback. We at the Sheraton Fairplex Hotel strive to provide our guests with a superior experience through our product and services. Insight such as yours will only aid us in attaining our goals and for this I thank you. I am disappointed that the refrigerators are...

Orlando, Florida
Reviewed 30 June 2014

I like the fact that the rooms are suites. The rooms were always clean and never had an issue. Great service and I like that they have free parking. We were mostly away from the hotel during the day, but it was always nice to come back to a clean and tidy room. For the price it's an overall good...

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Helpful?
Thank Oscar R
Alicia B, Sales Coordinator at Sheraton Fairplex Hotel & Conference Center, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us. We would also like to welcome you back when your travel plans bring you to Pomona. We hope that next time you can experience some of the amenities that our property has to offer. Again thank you for taking...

Corona, California
Reviewed 23 June 2014 via mobile

The hotel is very nice and the rooms are spacious, well appointed, clean, and quiet. The Starbucks in the room is very welcomed in the room. It is the perfect hotel if attending something at the Fairplex.

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Helpful?
Thank J S
Alicia B, Sales Coordinator at Sheraton Fairplex Hotel & Conference Center, responded to this review

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and choose to comment on your experience. Thank you again for taking the time to share your thoughts and we hope to see you again very soon. Sincerely, Alicia

Huntington Beach, California
Reviewed 23 June 2014

We made a reservation in April for a room on June 21 (the longest day of the year) we asked for a king sized bed and a view out the front of the hotel. When we arrived, were told all the king sized bed rooms (80) facing out the front were taken. How could that be, I made a reservation?...

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Helpful?
Thank beachtruck
Alicia B, Sales Coordinator at Sheraton Fairplex Hotel & Conference Center, responded to this review

Dear Guest, On behalf of our Team I would like to extend my sincere apologies that we did not meet your expectations on your recent visit. Our goal is to provide our guests with a welcoming, home-away-from-home, and to hear that we did not properly carry out this promise is very disappointing. Please know that when making reservations guest are...

Ogden, Utah
Reviewed 16 June 2014

When arriving at the end of May, the grounds were pretty with lavender-colored blooming trees and other foliage. The hotel lobby area is well laid out but not too big, nice rooms, and most convenient was the couple minute walk to Building 5 ( where I attended a Gem & Mineral Show). The staff were pleasant and helpful and the...

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Helpful?
Thank Brenda B
Alicia B, Sales Coordinator at Sheraton Fairplex Hotel & Conference Center, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and are happy to hear your mention of convenience of meeting space location. We hope to see you again very soon and if not, then at the next Gem Show. Thank you again for taking the time to review your visit....

Reviewed 1 June 2014 via mobile

We had a wonderful time at this Sheraton in Pomona. We came in from Albuquerque, New Mexico a 12 hour drive. Nice room layout for families.Great staff and good food!! We would definitely stay here again:)

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1Thank Theresa B
Alicia B, Sales Coordinator at Sheraton Fairplex Hotel & Conference Center, responded to this review

Thank you for not only taking a 12 hour drive to experience our property, but also for reviewing your stay with us. We greatly appreciate your comments and hope that if your future plans ever bring you back to Pomona that you will visit us again. We will be more than happy to welcome you back home, because as we...

Atlanta, Georgia
Reviewed 30 May 2014

We didn't know the area and were there for a wedding so we depended on TA for advice that was useful as usual. This hotel is close to the interstate although once on the property, there's not much incentive to leave to find food. The restaurant is pretty good and they carry excellent CA wines. The rooms are clean and...

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Helpful?
Thank Tripfantastic
Alicia B, Sales Coordinator at Sheraton Fairplex Hotel & Conference Center, responded to this review

We are grateful for your lovely review. We appreciate that you took the time to write a review about your experience with us. It is not every day that our family travelers get to experience our property during one of our events, in your case the dog show. We are glad to hear that you enjoyed our welcoming staff and...

Phoenix, Arizona
Reviewed 29 May 2014

We were in this area with our dogs and needed a place to stay on short notice. We were pleasantly surprised to find that this hotel had vacancies and that they accept pets. In fact, the 2nd floor is their pet floor and the rooms are very clean. The rooms are set up like little apartments so that there is...

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Helpful?
Thank Discdogmom
Alicia B, Sales Coordinator at Sheraton Fairplex Hotel & Conference Center, responded to this review

Greetings, Thank you for taking the time to share the details of your stay with us. The Sheraton Fairplex and Conference Center strives to present our guests with a caring and special journey each and every time out. Our team was pleased to read that you enjoyed our hotel room accomodations, and your helpful advise for potential guest. We greatly...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Fairplex Hotel & Conference Center is ideally located in a park-like setting near the 10, 210 and 57 freeways in Pomona, CA. Just a few short miles from the LA/Ontario International Airport, our Pomona hotel offers easy access to all of the Southern California excitement in Los Angeles, San Bernardino and Orange Counties. This convenient location provides a perfect setting for family vacations to Southern California or company meetings and retreats. Enjoy our state of the art fitness center or additional benefits and amenities when you book a Club Level room. ... more   less 

Additional Information about Sheraton Fairplex Hotel & Conference Center

Address: 601 W McKinley Ave, Pomona, CA 91768-1635
Region: United States > California > Pomona
Price Range: ₹ 11,034 - ₹ 17,845 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Fairplex Hotel & Conference Center 3.5*
Number of rooms: 247
Reservation Options:
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Also Known As:
Sheraton Suites Fairplex Hotel Pomona
Sheraton Hotel Pomona
Sheraton Pomona
Pomona Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Fairplex Hotel & Conference Center staff and other travellers.
4 questions
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4 months ago
Milford, Iowa
Palm Springs, California
over a year ago

See all questions (4)

Questions? Get answers from Sheraton Fairplex Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room that is not near the elevators”
 of 5 bubbles schota1, 18 Nov 2016 | Read review
“North side rooms face the fair”
  • all the rooms are like this
 of 5 bubbles csimmamps, 28 Sep 2016 | Read review
“Get a room with a balcony and view of the hills”
 of 5 bubbles Clydev50, 13 Sep 2016 | Read review
“Closer to elevator is best. Rooms have no views, pool not functional, staff strange some”
 of 5 bubbles MotherTravels, 4 Jul 2016 | Read review
“High floors are betters. Rooms below number 28 are closer to the elevator if that matters to you.”
 of 5 bubbles FishinTime, 21 May 2016 | Read review
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