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Sheraton Fairplex Hotel & Conference Center

Booking.comUS$ 180*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Sheraton Fairplex Hotel & Conference Center
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355 Reviews from our TripAdvisor Community

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Showing 334: English reviews
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Palo Alto, California
Reviewed 2 weeks ago

I stayed here with my family and dog recently. The hotel itself looks good. The lobby area is decorated with dark wood and marble floors and has a nice hotel feeling when checking in. The rooms are large and the fitness club is also cozy and nice. Although the hotel website does not say so, there is also an outside...

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Helpful?
Thank joecool2015
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hello, We're delighted to hear about your recent stay with us and really appreciate your feedback! We're glad you enjoyed our suites, fitness club and lobby. However, on behalf of my entire team, I apologize for falling short of your expectations in other areas. I have shared your comments about the loading dock, furnace sounds and room choice with our...

Rancho Palos Verdes, California
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

I stayed here when I went to the Mecum Auction & the NHRA Winter Nationals in February. It was so great to walk out the back door and onto the fairgrounds without any parking problems. The staff was great, the beds were very comfortable.The room was beautiful & well designed. Double doors led to the bedroom, so the bedroom, bath...

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Helpful?
1Thank kpburgo
About Hotel's Favourite Review
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Thank you for staying with us during the Winternationals and Mecum Auctions. We're glad you enjoyed our rooms and location. We love having Fairplex events right here in our backyard! We hope to have the opportunity to serve you again. Thank you for a great review!

Riverside, California
Reviewed 2 weeks ago

My brother and sister-in-law were married here recently. As part of the wedding party I was horribly disgusted to see how poorly they treated my sister-in-law on her wedding day. The coordinator acted like she was being inconvenienced for doing something that should be her job. In the room that was provided for the bridal party to prepare, we couldn't...

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Helpful?
Thank bonkers4mydogs
fredkokash, Director of Sales at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hello bonker4mydogs, We thank you for your feedback of the experience that was had during your families wedding. Since, we have placed additional processes in place to ensure we provide a very positive and memorable experience to our wedding parties. We hope that the future holds an opportunity that will allow us to provide you and your family a nice...

Calgary, Canada
Reviewed 3 weeks ago via mobile

The Sheraton Fairplex is not the typical Sheraton. While the rooms are quite nice and roomy and the staff are realky great, it is a convention center. The hotel is very noisy and crowded. The restaurant and bar are marginal at best and very expensive for the area. Unfortunately there is nothing close to the hotel and no where to...

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Helpful?
Thank calgaryche
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hello, It's great to hear that you enjoyed the service you received during your stay. I will share your comments about the restaurant, bar and noise levels with our team, as we are always striving to provide our guests with the best-quality experience. We're glad you enjoyed our gym and the rooms. Please rest assured that your review has been...

Reviewed 4 weeks ago via mobile

Hotel staff at check in could not have been nicer. However, two doors in the room did not close and there were bugs in the ice machine. I called to let them know but even an hour later the machine was not turned off and no notice out of service notice was posted. I would not come back.

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Helpful?
Thank Jim B
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hi Jim, Thank you for staying with us, and for your kind words about our staff! Nevertheless, cleanliness is a key priority for our hotel and we're very sorry about the bugs in the ice machine. Please rest assured that your comments have been shared with our housekeeping team and we are addressing this issue immediately. Thank you for letting...

Cypress, Texas
Reviewed 4 weeks ago via mobile

So my daughter and I on our third night on our road stayed at the Sheraton in Pomona. The front desk was very professional and helpful. And the clerk actually upgraded our room. We had a suite. Was very luxurious. That night we ordered room service. Food was good. All the staff we encountered were very helpful and nice.

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Helpful?
Thank MeInCypress
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hi there, Thank you for staying with us last week! We're glad to hear you say such great things about our staff and that you enjoyed our suites and room service. We hope to see you again the next time you're in the area.

Paradise Valley, Arizona
Reviewed 4 weeks ago via mobile

Stayed at the Sheraton Fairplex for 5 nights. It's a nice hotel if you are visiting the Pomona/Monclaire/Claremont/La Verne area. The staff is friendly and very accommodating. However, i'm giving the hotel 2 stars for the various inconveniences we experienced. 1.) 3 of the 5 nights after entering the elevator and inputted the key card to select my floor, we...

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Helpful?
Thank StarlightAZ
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hello, We want to thank you for staying with us, and mentioning great things about our staff! Nevertheless, cleanliness and housekeeping are key priorities for our hotel and we are very sorry that your room wasn't cleaned as it should have been. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve...

Los Angeles, California
Reviewed 4 weeks ago via mobile

This is a very clean, updated and safe place. The staff goes above and beyond in every aspect to make sure your stay is perfect. Parking is free, tons of space and always security roaming around. Pool is clean and perfect temperature for any time of the day.

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Helpful?
Thank dirkm755
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Thank you for staying with us and mentioning great things about our staff! It's great to hear you enjoyed our hotel and the service you received during your stay. We hope to have the opportunity to serve you again!

Beaverton, Oregon
Reviewed 1 February 2017

Hotel service was as good but the restaurant is a disaster. Less than half full and we were told 30 - 45 minutes for a seat on a Saturday evening as they had a large group. Same story on Sunday evening but this time we went in the bar to try to get something as we didn't want to go...

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Helpful?
Thank Petterrson
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hello, Thank you for taking the time to write your review. We appreciate you staying with us and sharing your experience. On behalf of our entire team, we apologize for falling short of your expectations in the restaurant. This is never our goal and we look forward to using your feedback as a training tool for future guest interactions. Thank...

Reviewed 10 January 2017 via mobile

After having to extend our 3 week road trip in the US due to illness we coincidently ended up at the Fairplex. I chose this hotel because the rooms were big, we are a family of four. I have personally visited many business hotels around the world and was not expecting this family friendly atmosphere. All the staff I have...

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Helpful?
Thank Basem S
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hi Basem, Thank you for your review! We're glad we were able to accommodate you during your trip. We enjoy hosting all our guests, including families, and we are glad you enjoyed the family-friendly atmosphere. We are happy to hear that you enjoyed your experience with our staff, our suites and our breakfast. We hope to see you and your...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Internet
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Fairplex Hotel & Conference Center is ideally located in a park-like setting near the 10, 210 and 57 freeways in Pomona, CA. Just a few short miles from the LA/Ontario International Airport, our Pomona hotel offers easy access to all of the Southern California excitement in Los Angeles, San Bernardino and Orange Counties. This convenient location provides a perfect setting for family vacations to Southern California or company meetings and retreats. Enjoy our state of the art fitness center or additional benefits and amenities when you book a Club Level room. ... more   less 

Additional Information about Sheraton Fairplex Hotel & Conference Center

Address: 601 West McKinley Avenue, Pomona, CA 91768
Region: United States > California > Pomona
Price Range: ₹ 11,172 - ₹ 16,373 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Fairplex Hotel & Conference Center 3.5*
Number of rooms: 247
Reservation Options:
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Also Known As:
Sheraton Suites Fairplex Hotel Pomona
Sheraton Hotel Pomona
Sheraton Pomona
Pomona Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Fairplex Hotel & Conference Center staff and other travellers.
7 questions
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9 months ago
Apopka
2 months ago
Apopka
Milford, Iowa

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Questions? Get answers from Sheraton Fairplex Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the boiler room and loading docks!”
joecool2015, 15 Apr 2017 | Read review
“Even numbers are good”
555vivekg, 5 Jan 2017 | Read review
“take a high floor”
Bas303, 21 Dec 2016 | Read review
“Ask for an recently refurbished room”
TBSoCal71, 15 Dec 2016 | Read review
“ask for a room that is not near the elevators”
schota1, 18 Nov 2016 | Read review
5 of 5
Booking.com
US$ 180* /night
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Prices are for 1 room, 2 adults
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