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Extended Stay America - Pleasanton - Chabot Dr.

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Extended Stay America - Pleasanton - Chabot Dr.
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73 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Pleasanton - Chabot Dr.
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Showing 71: English reviews
Fairhope, Alabama
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 March 2015

I visited this hotel for 4 nights because it was close to a Conference I attended, had a decent price and seemed nice enough. Three aspects disappointed: 1. I didn't find out my room wasn't going to be made up at all until the second night; 2. Had to find out by trial and error that you have to enter... More 

Helpful?
2 Thank Tom C
Manager_11525, General Manager at Extended Stay America - Pleasanton - Chabot Dr., responded to this review

Thank you for taking the time to write a review of your stay. I was disheartened to read that our housekeeping policy was not explained to you at check-in. Please accept our apologies. Your comments were reviewed by the staff, and we will use your feedback as a training tool to make sure your experience is not repeated. I really... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 November 2014

Great place and very good service. Great location. Shopping and related is close by Quiet too. Effective accommodation - not too fancy and not too down market Front desk is always helpful and helped me with some changes I needed

Helpful?
2 Thank Shreesh H
Manager_11525, General Manager at Extended Stay America - Pleasanton - Chabot Dr., responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that our staff have accommodated the changes you needed to make. It is great to know that you enjoyed our location and your room. The staff and I would like to thank you again for posting your review. We look... More 

Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 October 2014 via mobile

Got this hotel off of Hotwire. Came in at 2am to find that no one was at front desk and it was dark. Had to dial 0 on house phone for someone who was in next room to come out to help us. He wasnt particularly friendly. Checked in and gave us the room keys. We went up to room... More 

Helpful?
4 Thank calbearDC
Manager_11525, General Manager at Extended Stay America - Pleasanton - Chabot Dr., responded to this review

Thank you for providing us with details about your stay. The situation you described regarding the condition of the room is truly regrettable. We are very sorry for your experience. To make sure this doesn't happen again, I am working with our housekeeping and maintenance staff to review our standards. As well, I do apologize for the poor service you... More 

Travellers are raving about these Pleasanton hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 August 2014

I was in town for a wedding and only staying for about 18hours in the Bay Area so I wanted something cheap near the venue. This was a mistake. My room has the most revolting aromas which included decay, old food, smokers remnants to name a few. I explained to the desk agent that I'm allergic to smoke and that... More 

Helpful?
1 Thank Bnking
Groveland, California
Level Contributor
243 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 7 August 2014

I scored this hotel a 1. A ONE? WHY Why you ask? Well I"ll tell you. The stated room rate is $209 per night. For that I got A) a dirty phone B) two bedspreads with stains on them (looked like dried blood) c) Thermostat on the wall not working (it works in some rooms they told me) d) Lamps... More 

Helpful?
2 Thank frequent1
Manager_11525, General Manager at Extended Stay America - Pleasanton - Chabot Dr., responded to this review

Thank you for taking the time to bring your experience to our attention. We are very sorry to hear about the condition of your room and that you were not informed of our customizable kitchen packs. We will work with our housekeeping and maintenance staff to address the issues in your room and make sure all of our rooms meet... More 

El Dorado Hills, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 July 2014

Let's start by saying that the hotel looks okay from the outside. It met our needs for a one-night stay, however, I most likely wouldn't stay there again. We booked for four people, 2 adults and 2 children, however we still had to call and request bedding for the the pull out sofa. The so called 'grab and go' breakfast... More 

Helpful?
1 Thank sukaz
Manager_11525, General Manager at Extended Stay America - Pleasanton - Chabot Dr., responded to this review

Thank you for telling us about your experience. We apologize that you were not informed of our customizable kitchen packs and that you experienced maintenance issues in your room. In an effort to provide our guests with the cleanest kitchenware possible, we store our items in a sterile environment and deliver them to our guest's room upon request. We will... More 

New Delhi, Delhi, India
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 July 2014 via mobile

This place is awful. I am surprised how it's still in business. Probably because there aren't enough hotels in the city. The staff is very cold. Esp the one at the front desk. Rest room are dirty, rooms are stuffy, breakfast is crap! Avoid. Please!

Helpful?
1 Thank Praval
Manager_11525, General Manager at Extended Stay America - Pleasanton - Chabot Dr., responded to this review

Thank you for your recent review of your stay. We sincerely apologize that our staff did not provide you with quality service and that your bathroom was not cleaned properly. To make sure this doesn't happen again, we are coaching our front desk team on superior service and are stepping up our room inspections. Thank you for sharing your experience... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 July 2014 via mobile

Had to stay here one night because everything else around was booked. Not a good experience at all. The rooms are stuffy and smelly. Some of the lights and appliances don't work. And in the morning we discovered that the toilet flush doesn't work either. An overflowing toilet on the day you have to check out! Tried to use the... More 

Helpful?
1 Thank Meera S
Manager_11525, General Manager at Extended Stay America - Pleasanton - Chabot Dr., responded to this review

Meera - We received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincere apologies for the maintenance issues you encountered. Your comments were reviewed by our staff, and we will be working closely with our maintenance engineer to make sure your experience is not repeated. We really appreciate you bringing... More 

Sacramento, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 June 2014

Not Good. Boogers wiped on the walls, crusty stains on the desk chair...(ya), and the mattress was bowed into a massive synclinorium. Free wifi is frustratingly slow but you can pay for a "faster" connection. Other than that it was ok. My advice is to choose from one of the other hotels on the block, or find a boogerless park... More 

Helpful?
1 Thank seanner1
Sydney, Australia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 May 2014

As I wasn't spending much time indoors I opted for cheap accommodation. I spent 7 nights here and must say I was happy with my stay. This hotel is clean, affordable and the staff were quite helpful and friendly. The room was tidy and the linen and everything provided in the room was fine. My experience was good and would... More 

Helpful?
Thank JayMoala

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast

Additional Information about Extended Stay America - Pleasanton - Chabot Dr.

Address: 4555 Chabot Drive, Pleasanton, CA 94588
Region: United States > California > Pleasanton
Price Range: ₹ 6,375 - ₹ 11,104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Pleasanton - Chabot Dr. 2.5*
Number of rooms: 112
Reservation Options:
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Also Known As:
Extended Stay Deluxe Pleasanton Hotel Pleasanton
Extended Stay America Pleasanton
Extended Stay Pleasanton
Pleasanton Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Pleasanton - Chabot Dr. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the internet!!!!!!!!!!!!!!!!”
 of 5 bubbles sknhchristensen, 1 Aug 2016 | Read review
“Third floor was nice; I didn't visit the second floor so can't comment.”
 of 5 bubbles gracek312, 22 Jun 2016 | Read review
“It books fast so make reservations early.”
 of 5 bubbles 713cgp, 31 Mar 2016 | Read review
“Go to another hotel if price is comparable!”
  • A few things were
  • Great for a handicapped person perhaps.
  • Alot of things missing in kitchen.
  • Yes, I wish
  • Tried numerous times to no avail. Never even recognized Wi-Fi avail.
 of 5 bubbles Tinabina77, 10 Nov 2015 | Read review
“stay somewhere else”
 of 5 bubbles Tluth0823, 29 Aug 2015 | Read review
5 of 5
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