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BEST WESTERN PLUS Pleasanton Inn

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260 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Pleasanton Inn
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Showing 258: English reviews
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 September 2016 via mobile

I was NOT happy at this motel. Stayed 2 nights for a family member to have surgery at a nearby hospital. My mom needed a shower cap so I called the front desk since the only articles in our room were 2 small bars of soap, one small shampoo and two small hair conditioners. I was informed they did not... More 

Helpful?
Thank candisk51
Pleasantoninn, Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Oakland, California
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 September 2016

I've been moving from hotel to hotel found a good deal at bwestern room is clean but need to deep clean in smoking rooms nice pool although the spa is closed the font desk is the best so helpful I will return if needed

Helpful?
Thank toots007
Clovis
2 reviews
Reviewed 20 September 2016

Overall very well pleased. Clean, well located, good service, good price. Would definitely stay here again. Very close to BART and was able to take it into the city to see a Giants game. Right off the freeway for easy access.

Review collected in partnership with Best Western

Helpful?
Thank DrJClovis
Calistoga, California
Level Contributor
4 reviews
3 hotel reviews
Reviewed 6 September 2016

I stay here every year for the Scottish Highland games, and this is a prefect place to relax after a long day of bagpipe music. Staff is friendly, rooms are clean, and the price is very good. The beds are very comfortable and the breakfast is enjoyable and a good way to start the day. I will be making next... More 

Review collected in partnership with Best Western

Helpful?
Thank debrak713
Pleasantoninn, Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

1 review
Reviewed 2 September 2016

Normally i am very pleased with Best Western Plus properties but this hotel is not very representative of that title for the following reasons: 1-location of hotel is hidden. Hardly anyone was staying at the hotel and it felt unsafe. 2-Staff was ok but there were opportunities in the service they provided. 3-i was very disappointed with my room. Phone... More 

Review collected in partnership with Best Western

Helpful?
Thank borisph
Pleasantoninn, Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Oxford, United Kingdom
1 review
Reviewed 1 September 2016

This hotel, although conveniently situated for the BART had no other redeeming features. A power failure effected EVERYTHING. The swimming pool was out of order too. This has soured our experience an effected how we viewed this hotel. Poor value.

Review collected in partnership with Best Western

Helpful?
Thank Martin H
Pleasantoninn, Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Anaheim, California
Level Contributor
108 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 August 2016

This room was a little dated and small, but it worked fine for us. This is a Pet Friendly hotel, which is why we stayed here. They had a microwave and a refrigerator. The breakfast was really good here. You need to use your room key to get ice from the machine, which is the first time we have saw... More 

Helpful?
Thank Concertgoer54
Pleasantoninn, Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review

We appreciate your feedback and will consider to make changes in the rooms, we hope you come back and stay with us in the future. We thank you for you business, if any questions we are here for you please call us at 925-463-1300. Have a great day. Roshan Khatri More 

Big Bear Lake, California
Level Contributor
156 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 15 August 2016

I recently had need to attend a militaria show at the Alameda County Fairgrounds in Pleasanton, CA. I had thought about staying at the host hotel, but all rooms were booked. So, as usual, I stayed at a nearby Best Western motel. Although the motel is ideally situated near both the fairgrounds (about ten minutes away), has numerous restaurants nearby... More 

Helpful?
Thank Stan W
United States
Level Contributor
4 reviews
4 hotel reviews
Reviewed 13 August 2016

Works well for my Business travel, good location and access to freeways, enough restaurants in the area to have choices. Good pillows. Be selective on the room if possible Freeway is close and loud. Breakfast starts at 6:30 so I didn't have access to the breakfast options since I leave before 6am

Review collected in partnership with Best Western

Helpful?
Thank Steve E
Las Vegas, Nevada
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 August 2016

I was surprised at how clean our hotel room was. The only downside was that we were facing the expressway so it was too loud to keep our window open at night. We took the BART in from San Fran/Oakland and it was only a 5-10 min walk from the hotel to get to the station. You could actually see... More 

Helpful?
Thank Jenn G

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about BEST WESTERN PLUS Pleasanton Inn

Address: 5375 Owens Court, Pleasanton, CA 94566 (Formerly Ramada Inn)
Region: United States > California > Pleasanton
Price Range: ₹ 6,703 - ₹ 14,636 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Pleasanton Inn 2.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Best Western Plus Pleasanton Hotel Pleasanton
Best Western Pleasanton
Pleasanton Best Western
Hotel Style:
#1 Best Value Hotel in Pleasanton
#3 Romantic Hotel in Pleasanton
#8 Business Hotel in Pleasanton
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Pleasanton Inn staff and other travellers.
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1 month ago
Singapore, Singapore
Curitiba, PR
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Questions? Get answers from BEST WESTERN PLUS Pleasanton Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel is right off the freeway and there are restaurants close by.”
 of 5 bubbles Concertgoer54, 17 Aug 2016 | Read review
“Due to the proximity of the 580 freeway, guests should request a room on the back side facing away from the freeway.”
 of 5 bubbles StanW290, 15 Aug 2016 | Read review
“Ask for one away from the freeway or with less noise from the freeway”
 of 5 bubbles tulefogg, 24 Jul 2016 | Read review
“Don't get room with water spicket attached to outside!”
 of 5 bubbles jadec12341, 3 Jul 2016 | Read review
“There is no good room to get away from the noise, so don't even bother asking.”
 of 5 bubbles TKD1BB, 25 Mar 2016 | Read review
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