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Courtyard Pleasanton

CourtyardUS$ 152*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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153 Reviews from our TripAdvisor Community

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Showing 147: English reviews
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Portland Oregon
Reviewed 5 days ago NEW

Have stayed here before but its been a while so thought I'd review it. Nice hotel, what I'd call "Aged Upscale" the room was clean, Front staff attentive and has a nice lounge with a happy hour and some food choices. I had a first floor room, I normally try and book a top floor so Its quieter but this...

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Helpful?
Thank TheTravelerFromPDX
California
Reviewed 5 days ago NEW

We stayed at this hotel, for the first 2 nights after our family home was destroyed by a fire the week before Christmas. I am very grateful for wonderful friends who booked this hotel for us, it was clean and safe, and a place to stay. We were still in shock from, so I'm not going to be terribly critical....

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Helpful?
Thank BCD79
GMLowe, General Manager at Courtyard Pleasanton, responded to this review

Thank you for your response and we sincerely hope all is well with your new home. While I am not sure what happened in this situation, particularily since it was 6 months ago, but I can assure you that we would have been happy to accommodate you. My staff is empowered to handle this sort of request or you are...

Diamond Bar CA
Reviewed 1 week ago via mobile

We stay here often...have family just a few minutes away. Weekday rates are confiscatory; weekend rates are rather high. Use points if you must stay here. Rooms are pleasant and clean, decor is somewhat dated and, like all Marriott properties, nothing is free. No free breakfast, no complimentary anything. And if you arrive after 2pm, no chance of getting food...

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Helpful?
Thank Alco251
GMLowe, General Manager at Courtyard Pleasanton, responded to this review

Thank you for responding. Our rates vary by day of week and can fluctuate based on market demands. Our Bistro is open daily for breakfast and dinner and cocktail service with a wide variety of menu offerings to fit most everyone's needs. We hope that if you are in the area again you will choose to stay at the Courtyard.

Macon, Georgia
Reviewed 4 weeks ago

Have been a guest on and off for 18 years. This hotel is about the worst Marriott property open. No dependable wifi and when it does work, the speed is contemporary with the room decor, 1996. The walls and ceilings are paper thin, rice paper thin. Every door opening, closing, footstep, etc., is actually amplified by the acoustics of the...

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Helpful?
Thank Kyle T
GMLowe, General Manager at Courtyard Pleasanton, responded to this review

Thank you for your response and we are sorry we did not meet your expectations. I understand, and agree with your assessment of our wifi. In fact we are upgrading our wifi this week and it should be complete and the new system running by 5/5. I will also share your feedback with our owners for future renovations. We do...

Milford, Michigan
Reviewed 12 April 2017

Have stayed here multiple times for business. The staff is friendly and the place is clean, however, it is an older property lacking some of the newest amenities found in today's Courtyard Marriott properties (USB plugs in the room as one example). Because it is a Courtyard your food options are limited to breakfast or dinner in their "Bistro", however,...

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Helpful?
Thank JVM-Milford-MI
GMLowe, General Manager at Courtyard Pleasanton, responded to this review

Thank you for your response and you kind words regarding our staff. We are planning renovations soon and will be upgrading our facilities, we will also begin an upgrade of our WiFi to be complete by the end of April. We hope that you come visit us again.

California
Reviewed 7 March 2017

Where to start? Very little signage, just one little tiny green sign in and down on the driveway. Could not open the sliding door Forget hot water in the bathroom sink. I used the bathtub. I've had this issue in other marriott's so what gives? No closing controls on hotel doors so slam slam slam all night Walls thin The...

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Helpful?
Thank Angie P
GMLowe, General Manager at Courtyard Pleasanton, responded to this review

Thank you for your feedback, open and honest feedback is always welcome and valuable information to share with our team. We will take your feedback to our team so we can make improvements. We hope that you enjoyed your stay and will come back soon.

Lakewood Ranch, Florida
Reviewed 1 March 2017

While the prices are not too high, the hotel is clean, we got a suite and the room was pretty spacious. Little bathroom. Situated in a good location. Approximately 45 minutes drive from googleplex. A lot of parking right outside the hotel.

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Helpful?
Thank The_Italian_Reviewer
Elizabeth
Reviewed 22 December 2016

We stayed for 2 nights and the cleaning carts were outside our room so we refreshed our coffee and soaps. Very clean, but my wife is super picky and found some dust in places I wouldn't look so Very Good rating.

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Helpful?
Thank CoMaddMax
Kerman, California
Reviewed 9 December 2016

Awesome as always. I don't think I passed by one employee without them saying hello, good morning, etc. Very clean room, bathroom, and the bed was very comfortable. Parking was fine, outside clean and well kept, everything that you'd expect.

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Thank Omega_Man37
Fallston, Maryland
Reviewed 5 December 2016

I stayed here for five days while attending training @ Workday. The staff is really friendly and always available. I was given an early check in with no problem. And the express check out was handled perfectly. There is a nice bistro in the lobby. The menu is limited but the quality of the food is impressive and the prices...

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Helpful?
Thank SonnyChurch

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Courtyard Pleasanton

Address: 5059 Hopyard Rd, Pleasanton, CA 94588-3301
Region: United States > California > Pleasanton
Price Range: ₹ 6,075 - ₹ 18,806 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Pleasanton 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Courtyard By Marriott Pleasanton Hotel Pleasanton
Pleasanton Courtyard
Pleasanton Marriott
Hotel Style:
#5 Family Hotel in Pleasanton
#7 Business Hotel in Pleasanton
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Pleasanton staff and other travellers.
1 question
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Santa Rosa, California
over a year ago

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Questions? Get answers from Courtyard Pleasanton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms to the SE corner are quieter but farthest fromt the front desk, parking access is good all sides.”
TheTravelerFromPDX, 22 May 2017 | Read review
“There is a church using the front of the Hotel, so if you're staying Sunday stay away from the front”
BCD79, 22 May 2017 | Read review
“Avoid the first floor at all costs. Stay out of the side next to the restaurant next door (right side) as the trash trucks will wake you.”
312kylet, 26 Apr 2017 | Read review
“Get away from the stairs/elevators maybe that would help.”
angiep592, 6 Mar 2017 | Read review
“I usually ask for a top floor room but we were on the 1st floor by the rear exit door and never heard anything!”
CoMaddMax, 22 Dec 2016 | Read review
5 of 5
Courtyard
US$ 152* /night
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Prices are for 1 room, 2 adults
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