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Four Points by Sheraton Pleasanton

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Four Points by Sheraton Pleasanton
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263 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Pleasanton
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Showing 246: English reviews
Reviewed 4 June 2014

The wifi hasn't worked here for two whole days - I've tried all three of my devices, so it's definitely not just me. Upon calling the front desk yesterday, they sort of brushed me off with an "oh yeah, we've heard that" and today an "it's still not working?" I requested that someone call me to troubleshoot yesterday. Of course,...

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1Thank Allanak
Santa Cruz, California, United States
Reviewed 29 May 2014

Stayed with some friends here for a soccer tournament at the nearby Pleasanton Sports Park. Hotel was sold out for the weekend, but still wasn't loud and didn't feel overly busy. Rooms were nice, beds were very comfortable, and overall the hotel was a very good value for the price we paid. Didn't try the breakfast, spa, or workout facilities,...

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Thank Damon S
Easton, Pennsylvania
Reviewed 14 May 2014

I've stayed in this hotel multiple times. I've had a few different minor concerns but overall this is a nice hotel. My only real problem is when the room doors close it is very loud. I am sensitive to noise and don't sleep well so sometimes it wakes me up. The location is great. I like the setup of the...

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1Thank Eastonrocks
Austin, Texas, USA
Reviewed 6 May 2014 via mobile

Great bedding nice facility. Very close to freeways and business park. Excellent access to downtown Pleasanton restaurants. Quite. Pool if you have time quite bar some families but not a party hotel. Just what we wanted for a business trip

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Thank Bud K
austin
Reviewed 6 May 2014

I find that there are very few properties to stay at in Pleasanton, and as an SPG member, was told this was the best. The hotel is set up "motel" style where you have to walk up steps to enter. The room, while big, was only average to low in terms of cleaniless and amenities. The breakfast was only average...

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1Thank texan123Austin
Tom B, General Manager at Four Points by Sheraton Pleasanton, responded to this review

Dear texan123Austin, I appreciate you taking the time to tell me about your recent stay. I must apologize for only making your stay with us below average. That is not what we strive for and assure you we will continue working our way to a higher goal of Guest satisfaction. We do hope to see you again soon as we...

Carrickfergus, United Kingdom
Reviewed 16 April 2014

Last time we stayed here we had a second floor room with a balcony. This time it was a ground floor disabled room with no balcony. The contrast was stark. The noise and footsteps of the occupants of the room above us disturbed our sleep. Why do people parade around their room at 4.40 in the morning? The basics of...

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1Thank redhand
Tom B, General Manager at Four Points by Sheraton Pleasanton, responded to this review

Dear Disappointed, I am grateful that you took the time to tell us about your recent stay. I apologize that the noise in the room above you kept you up. We do appreciate your business and look forward to seeing you again.

Raleigh, North Carolina
Reviewed 11 April 2014

I travel to Pleasanton on business several times a year and have stayed in most of the major brand hotels in town. This was my first stay at the Four Points and I'm pretty sure it won't be my last. While there are parts of the rooms that need some updating, they are more than adequately appointed. My bed was...

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Thank wferriter
Long Island, New York
Reviewed 20 March 2014

I stayed here on business for 3 nights and found the front desk folks to be very friendly and helpful. They provided us with local area attraction information and made themselves available to address any other needs we had to enjoy comfortable stay. The room was clean and the temperature just right. The bathroom was tidy and instead of having...

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1Thank 2BMagellan
Salem, Oregon
Reviewed 17 March 2014

I stayed here for just a one night stay and to start off its in a great place right off the main road with places to eat and shop etc. not that far away. Also its a great place for anyone that is on a road trip since the freeway is about a mile away and downtown Pleasanton is only...

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2Thank dwsaturn
Tom B, General Manager at Four Points by Sheraton Pleasanton, responded to this review

Dear DWSaturn: I appreciate your time and the detail that you have given us about your resent stay. Thank you for the kind comments about the accommodations. I must apologize for missing the most important of all--good service-- at check in. I have reviewed this with my team and assure you we will do better in the future. In order...

Reading
Reviewed 16 March 2014

The hotel was clean, comfy, and had friendly staff. We stayed in two rooms while we were there (we visited Eureka and stayed there one night during our stay in Pleasanton) and although there was a significant difference in the outside space in the two rooms, the quality was good. There is a nice outdoor swimming pool (a bit cold...

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1Thank Annabel M

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the Hacienda Business Park, Four Points by Sheraton Pleasanton features 214 guest rooms. From the patios and balconies, guests can enjoy the soothing sights and sounds on our 10.5 acres. ... more   less 

Additional Information about Four Points by Sheraton Pleasanton

Address: 5115 Hopyard Rd, Pleasanton, CA 94588-3303
Region: United States > California > Pleasanton
Price Range: ₹ 7,367 - ₹ 22,171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Pleasanton 3*
Number of rooms: 214
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Also Known As:
4 Points By Sheraton Pleasanton
Four Points By Sheraton Pleasanton Hotel Pleasanton
Sheraton Pleasanton
Four Points Pleasanton
Pleasanton Sheraton
Pleasanton Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Pleasanton staff and other travellers.
5 questions
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London, United Kingdom
8 months ago
San Diego, California
11 months ago
Rocklin, California, United States
over a year ago
Pahrump

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Questions? Get answers from Four Points by Sheraton Pleasanton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For the most quit bulding, ask for building 6. For the most convenient, but nt over the lobby, ask for bulding 4 or 2.”
 of 5 bubbles CA_Dad_707, 26 Nov 2016 | Read review
“Rooms overlooking the garden/pool, on the second floor (if you don't mind hauling your suitcase up the stairs) are the best.”
 of 5 bubbles laurieh587, 14 Nov 2016 | Read review
“Pool/ garden view is nice with patios and balconies. The handicap accessible room was very nice. Spacious bathroom but no fridge.”
 of 5 bubbles packyourbagsIowa, 3 Aug 2016 | Read review
“Definitely not in one of the out buildings”
 of 5 bubbles MikeFlyCX, 28 Jul 2016 | Read review
“perimeter rooms have lots of road and parking lot noise”
 of 5 bubbles 540cherylj, 6 Jul 2016 | Read review
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