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Four Points by Sheraton Pleasanton

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Room & Suite (32)
Dining (6)
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Overview
  • Excellent19%
  • Very good43%
  • Average25%
  • Poor7%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Four Points by Sheraton Pleasanton
Special Offer: Breakfast for 2 Included
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Offers from Four Points by Sheraton Pleasanton
Special Offer: Breakfast for 2 Included
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (291)
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57
107
68
21
19
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All reviewsbusiness tripnice bar and restaurantgreat bedbusiness hotelplenty of parkingsan josenice poolfitness roombreakfast buffetsheraton pleasantonfazfountainbalconiesfreewaystreambartchannels
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11 - 15 of 272 reviews
Reviewed 29 July 2017

I did stay in the four points during a business trip. And while this may be the best choice in the region (other hotels have worse reviews and are even more pricey), I would not go there for leisure. The rooms are spacious but worn...More

Thank Nicola B
Response from Tom B, General Manager at Four Points by Sheraton PleasantonResponded 1 August 2017

I appreciate your feedback about your meeting and stay with us. I’m pleased you found the meeting services satisfactory. We are disappointed that the balance of your experience was not up to par. We do hope you will consider us again. Regards

Reviewed 22 July 2017

I was staying at the hotel to come watch my daughter play water polo in the area. She was staying with her team at another hotel provided by her team. Upon checking in, I had my daughter with me before taking her to her hotel....More

Thank Cassie A
Response from Tom B, General Manager at Four Points by Sheraton PleasantonResponded 25 July 2017

Dear Cassie, I read your complaint and am very sorry that your experience was so uncomfortable. I see that we have been in contact with you, both Starwood and our Hotel. Please let me know what I can do to make up for the inconvenience...More

Reviewed 21 July 2017

This is a lovely property, the images do not do it justice. It is quiet, well kept and in a very pretty setting with lovely gardens and fountains. The balconies are a great place to while away the time. There is plenty of parking and...More

Thank Kodykody
Response from Tom B, General Manager at Four Points by Sheraton PleasantonResponded 24 July 2017

We appreciate your kind words about our Hotel and of the service our team provided. I will forward you comments about the Food and Beverage service so that they can address issue in that area. Thank you again

Reviewed 21 July 2017

Really did not enjoy my stay at this hotel. From the drab room and mould in the bathtub to the noise, it was not a good value for the rate my company paid for during my business trip. The walls must be paper thin because...More

Thank Lama B
Response from Tom B, General Manager at Four Points by Sheraton PleasantonResponded 24 July 2017

I appreciate you taking the time to tell me about your experience during you recent stay with us. We must apologize that it was less than perfect. In order for me to address your concerns properly I would need some information from you. Don’t feel...More

Reviewed 14 July 2017

Spent the night here on my way through the area. The hotel was very nicely situated and convenient to Pleasanton and the freeways in the area. The room and grounds were very clean and well taken care of. Accommodations were great! My only issue was...More

Thank Rob M
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room Service
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Hot Tub
Outdoor pool
Details
Price range
US$ 102 - US$ 341 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 102 - US$ 341 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (75)
Room & Suite (32)
Dining (6)
Pool & Beach (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
mrdamian86
21 September 2017|
AnswerShow all 2 answers
Response from Nvchicky91 | Reviewed this property |
Not that I am aware of
0
Votes
Dianne G
24 August 2017|
AnswerShow all 2 answers
Response from Nvchicky91 | Reviewed this property |
Not too sure
0
Votes
screenname83
28 March 2017|
AnswerShow all 2 answers
Response from plsparks | Property representative |
You would contact our Director of Sales, Nancy Blong, at 925.469.5955. We also do not offer complimentary breakfast.
0
Votes
Room Tips
"Walls are a bit thin."
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"It's a two story hotel and doesn't have an elevator."
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"Pick an odd numbered room in building 2. Ground level with views and direct access to the gardens."
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"away from vending machine, garden view, ask for room with fridge"
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