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Sheraton Pleasanton Hotel

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Sheraton Pleasanton Hotel
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300 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Pleasanton Hotel
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Showing 292: English reviews
San Luis Obispo County, California
Reviewed 11 March 2017

The location is clean and comfortable and the staff is friendly. The food at this location is not that great. There is free wifi. Each time you turn on any device, you have to connect to the internet and fill out a survey.

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Helpful?
Thank I9667OGericas
Houston, Texas
Reviewed 10 March 2017

The hotel is clean, staff is courteous and kind. No issues with my stay at all. There are also cool benefits like not having room cleanings daily will award you with $5 a day toward food, or 500 points on your account.

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Thank c_bonewald
Pleasanton, California
Reviewed 7 March 2017

I liked the hotel overall. Staff was very pleasant, restaurant was limited but very good. What I didn't;t like was their interpretation of a "handicap or accessible" room. The first one I was put in didn't have a walk-in shower or safety grab-bars in the tub shower. That isn't what I ordered. They moved me to their "only" handicap room....

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Thank bobcornfield
Lake Tahoe (Nevada), Nevada
Reviewed 6 March 2017

This was my first stay at the Sheraton Pleasanton, and will be my last. I expected more from the Sheraton brand and this particular property did not live up to my expectations. It started with breakfast. There were no hash browns the first day and my omelet was greasy. The next day, there were hash browns but what they serve...

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Thank johnbH9923AG
Mike C, Manager at Sheraton Pleasanton Hotel, responded to this review

Dear johnbH9923AG, Thank you for your recent stay at the Sheraton Pleasanton. We appreciate all feedback we value you sharing your experience with us. I apologize for the issues that you encountered during your stay. Rest assured that your comments will be forwarded to the appropriate departments. Thank you for allowing me to respond to your review, and thank you...

Dublin, California
Reviewed 4 March 2017

The room I stayed in was clean but the food I order was not good. The left item off my order and there are not many options for food. The gift shop or was not stocked well And only one microwave in building

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Helpful?
Thank Felicity C C
Yuriko Z, Manager at Sheraton Pleasanton Hotel, responded to this review

Dear Valued Guest We are very sorry to hear you had a less than an exceptional stay with us here at Sheraton Pleasanton. We do value our guest's feedback and use to to improve our services to meet your needs. We will look into the issues stated and follow up with respective departments. Thank you very much once again, and...

Toronto, Kansas
Reviewed 1 March 2017

Stayed about 2 nights and it was an amazing hotel would be in my top 3 stay room clean bed really comfy staff was really nicr and upgraded me to a bigger room overall a good stay i would recommend this

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Thank Zalmai A
Kilcullen
Reviewed 25 February 2017

The reception staff were very helpful when we realised I had booked the wrong room type. All sorted very quickly. Denise runs a fantastic bar. She is so friendly and is a really great asset to the hotels overall experience... Well done all.

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Thank holoman1140
Denver, Colorado
Reviewed 23 February 2017

The people were very nice, the rooms were clean, the problem I had was the noise from the highway, I couldn't sleep. Thankfully, my mother in law was on the odd side rooms of the hotel and can't hear and and I changed rooms so that I could sleep & she didn't notice the highway.

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Helpful?
Thank paulasue10
Mike C, Manager at Sheraton Pleasanton Hotel, responded to this review

Dear paulasue10, Thank you for your recent stay at the Sheraton Pleasanton. I am happy to hear you had positive encounters with our staff and found our rooms to be clean and in good condition. I am sorry about the noise from the highway that is next to us. If you decide to stay with us again in the future...

Gainesville
Reviewed 21 February 2017

Great comfortable beds and well equipped and clean room. Free bottled water was nice to have in room. Convenient to shopping and restaurants. Did I mention how comfortable the beds are? Overall a pleasant and restful night.

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Thank raybeutel
Wellington, New Zealand
Reviewed 21 February 2017

I stayed at the Sheraton Pleasanton without a car and in wet weather. The hotel itself seemed a little dated but the room was fine, the restaurant was convenient and there was a modest gym. The rain meant I didn't venture over to the nearby mall, but it is nice that it is just a short walk away. On day...

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Helpful?
Thank Lelw36
Mike C, Manager at Sheraton Pleasanton Hotel, responded to this review

Dear Lelw36, Thank you so much for your recent stay with us at the Sheraton Pleasanton! I am so happy to hear that you had a memorable experience with us. It was great to see that we were proactive in assisting you with our trademark hospitality. Please come back again and see us again sometime when the weather is cooperating...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Situated between Silicon Valley, San Francisco, and the Napa Valley, we'll make your stay comfortable and enjoyable at Sheraton Pleasanton. ... more   less 

Additional Information about Sheraton Pleasanton Hotel

Address: 5990 Stoneridge Mall Rd, Pleasanton, CA 94588-3229 (Formerly Wyndham Garden)
Region: United States > California > Pleasanton
Price Range: ₹ 7,325 - ₹ 20,031 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Pleasanton Hotel 3.5*
Number of rooms: 170
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Also Known As:
Sheraton Pleasanton
Pleasanton Sheraton
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Questions & Answers

Questions? Get answers from Sheraton Pleasanton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room not on the freeway side- it is loud”
CalRam, 22 Mar 2017 | Read review
“Mini fridge would be nice- AC is very loud but too hot without it-”
sfgirl2015, 20 Mar 2017 | Read review
“Upgrade to club level and enjoy daily breakfast and evening drinks and appetizers included in daily cost of room.”
Ge0rge678, 17 Mar 2017 | Read review
“Stay away from rooms facing the 580 freeway”
RBryan1011, 11 Mar 2017 | Read review
“Cheaper prices ”
, 1 Mar 2017 | Read review
5 of 5