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Pleasanton Marriott

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296 Reviews from our TripAdvisor Community

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Showing 285: English reviews
Reviewed 1 week ago NEWvia mobile

One of my favorite hotels. The staff was exceptional. The rooms were comfortable and clean. Plenty of room. Hotel is a great location to get to San Francisco, San Jose, Palo Alto, Berkeley, and many other places we visited with a less than 45 minute drive.

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Helpful?
Thank Tony C
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review

We are flattered to be your top hotel in the area, Tony, thank you! Our staff strives to provide the utmost in care and consideration to each guest we welcome, and they will be thrilled to learn that you appreciated their service. Thank you for sharing your five-star experience with us, we look forward to welcoming you back to the...

Hertfordshire, United Kingdom
Reviewed 2 weeks ago

What a disappointment!! This was my 2nd time staying here for almost 1 week long - and also a Marriott Rewards credit card holder. Enough to say, I believed in Marriott hotel name and brand to -think- that they would be quality and standard enforced across the board in Marriott Hotels (not cheaper versions like Fairfield Inn, etc.). It was...

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Helpful?
Thank MistyKDog
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review

Your review is concerning to us as housekeeping is always a top priority of ours. Our management team will investigate further and address your feedback with our team to ensure we are meeting the high standards we have in place. We'd like to extend our sincere apologies for your experience and as one of our valued guests we hope you'll...

Alabaster, Alabama
Reviewed 2 weeks ago via mobile

The entire stay was fantastic. Staff is wonderful. Housekeeping did a good job and always said hi. Room is comfortable and clean. I will definitely stay here again when I return. Two thumbs up :) Thanks!

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Helpful?
Thank JTSEALES24
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review

We’re proud to receive your high rating and two thumbs up! Thank you for sharing all the highlights of your stay that you enjoyed. It was a pleasure to welcome you to the Marriott Pleasanton, and we hope you visit with us again.

Los Angeles, California
Reviewed 2 weeks ago

So, in general this place is fine. Very whatever. Clean enough, comfortable enough. Way overpriced at the bar, but it's close to the Bay Area, so they can get away with it. Room was decently priced. However, the woman checking me in, Jay, was the least friendly person I've ever experienced at any hotel. She was curt and unfriendly, and...

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Helpful?
Thank Vagabond76
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review

Thank you for your review and please accept our apologies if our service fell below our usual standards during your visit. We are committed to providing consistently friendly service at every turn and regret that we missed the mark for you. We hope you’ll allow us another chance to welcome you again.

Las Vegas, Nevada
Reviewed 2 weeks ago via mobile

I gladly booked the Pleasanton Marriott on December 24, 2016, as I am a Marriott rewards member. The hotel is very nice as well as the front staff. Unfortunately paying attention to details is something they need to work on s well s follow through. Upon checking at 1:30pm I asked for a rollaway its linens, I was told it...

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Helpful?
Thank DragoncloudHolly
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review

Our staff usually goes above and beyond to ensure that each guest request is honored in a timely manner so we are truly disappointed to learn of your experience. We regret that your stay with us did not meet our standard level of service and hope you’ll accept our sincere apologies for any inconveniences caused to you. Our guests’ comfort...

Berkeley, California
Reviewed 3 weeks ago

Came for a working weekend of quiet, writing in my room. The hotel is clean and quiet, with a friendly staff. Swimming pool was a plus. Breakfast buffet is abundant. Housekeeping staff was particularly helpful.

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Helpful?
Thank Rosyg789
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review

We enjoyed having you here at the Marriott Pleasanton. It’s nice to know you enjoyed a peaceful stay and the services from our staff. We will share your kind remarks with everyone here. Thank you for sharing your feedback, we hope you visit with us again!

New Jersey
Reviewed 4 weeks ago

My fiancée and I recently spent one night at the Pleasanton Marriott, ultimately cutting our planned two-night stay short because we disliked the hotel so much. We weren’t looking for much during our stay here – just a quiet, nice place to sleep that was easily accessible to major highways for touring the San Francisco area. The hotel looked nice...

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Helpful?
Thank mrg0137
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review

Thank you for taking the time to provide details and photos from your stay with us. We find the feedback our guests provide, positive or otherwise, to be invaluable to us as they allow our staff the opportunity to improve the areas that may need our extra attention. We are sorry your stay was less than perfect, it's never our...

Redondo Beach, California
Reviewed 5 weeks ago

I have stayed here in the past, so on a recent visit to the area, decided to give them another visit. The property has been updated since my last visit and the rooms are nicely furnished and spacious. Beds are very comfortable. One negative in my room was the heater - it was very noisy. I did not get an...

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Helpful?
Thank Charlene A
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review

It was wonderful to welcome you back to the Marriott Pleasanton. It pleases us to learn you had a comfortable stay and appreciated our modern appearance. We do, however, regret if the heater disturbed your rest in any way and rest assure we will address this with our maintenance team. Thank you for sharing your great feedback, we hope to...

Boston, Massachusetts
Reviewed 11 December 2016

Stayed here for business almost a year ago and had a good experience so I booked another stay this year. Unfortunately, this visit did not match my previous one and would have second thoughts about returning in the future. While my room was clean and the shuttle service was great, I was disappointed with other aspects of my hotel experience....

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Helpful?
Thank Miricore
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review

While we were glad to hear you enjoyed your guest room and services, we sincerely regret the areas of your stay less favorable. Thank you for bringing this to our attention, rest assure these areas will be up to par. We hope you'll give us another chance to provide you with an experience that meets your expectations all around.

Reviewed 30 November 2016 via mobile

We loved this Hotel...very clean..customer service was great..concierge services were awesome and breakfast & snacks were great.We will be staying again in the near future.The pool and bar area were very nice.

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Helpful?
Thank Anayeli M
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review

Thank you so much for rating us so highly! We couldn't be happier to know that your time with us had exceeded your expectations in every way. Our staff enjoys going the extra mile to ensure our guests have a memorable stay and they'll be thrilled to read your comments. Thank you, we can't wait to welcome you back again...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our hotel caters to the demands of the high-tech business guests as well as leisure travelers. The Pleasanton Marriott is a 100% non-smoking hotel featuring the open, welcoming “Lobby Reinvented” which flows into The Market Café, our California Bistro-inspired eatery open for breakfast, lunch, dinner and Sunday Brunch. Stepping into our newly renovated guestrooms is a treat unto itself and is centered around one thing - fueling the best sleep you’ve ever had – and our signature Revive bedding does just that. ... more   less 

Additional Information about Pleasanton Marriott

Address: 11950 Dublin Canyon Rd, Pleasanton, CA 94588-2818
Region: United States > California > Pleasanton
Price Range: ₹ 7,919 - ₹ 25,189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pleasanton Marriott 3.5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Marriott Pleasanton Hotel Pleasanton
Hotel Style:
#5 Romantic Hotel in Pleasanton
#5 Business Hotel in Pleasanton
#6 Family Hotel in Pleasanton
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Questions & Answers

Here's what travellers have asked, with answers from Pleasanton Marriott staff and other travellers.
2 questions
Ask a question
3 months ago
MN

See all questions (2)

Questions? Get answers from Pleasanton Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a mountain or pool view”
  • View directly out of third floor room
  • View of smoking area looking left from room
  • Rollaway bed mistakenly left in our room
  • Vanity and toilet in standard king room
  • View of roof looking left from room
  • Chaise lounge in standard king room
  • Shower in standard king room
  • Standard king room
 of 5 bubbles mrg0137, 15 Dec 2016 | Read review
“The breakfast buffet is excellent!!!”
 of 5 bubbles jenniferparas, 1 Nov 2016 | Read review
“The rooms that face the front of the property are quieter than those that overlook the pool area.”
 of 5 bubbles MarkH943, 9 Sep 2016 | Read review
“I chose mid-range pricing because in the Bay Area you don't want to pay under $100 night.”
 of 5 bubbles SmallTownsMatter, 4 Aug 2016 | Read review
“Check in early in hopes of having your reservation honored”
 of 5 bubbles Fritz_the_1st, 30 Jun 2016 | Read review
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