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Pleasanton Marriott

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Pleasanton Marriott
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301 Reviews from our TripAdvisor Community

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Showing 290: English reviews
Groveland, CA
Reviewed 1 week ago via mobile

We usually spend a night here twice a year and we look forward to it! The front desk staff are well trained and it shows. They look up when anyone passes and give a friendly wave or a 'can I do anything for you look' and for me that's a big deal. The rooms are comfortable and the beds are...

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Helpful?
Thank Donasdhu
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review

It is always a pleasure to welcome back our valued guests, thank you for your loyalty. It was wonderful to read you found the service from our team to be first-rate. We know they will be flattered by your kind mention. Thank you, we look forward to your next visit with us at the Marriott Pleasanton.

Placentia, California
Reviewed 1 week ago

I had a 2 night stay at this hotel and I loved this hotel. We drove in from Orange County, CA late and we were chosen as the guests of the day and given a complimentary 1/2 liter bottle of red wine for my husband and myself. Which helped calm my nerves about coming to the bay area for a...

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Helpful?
Thank Shereen G
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review

Despite the circumstances of your visit, we were pleased to read that you had a comfortable stay and felt well taken care of by our staff. Thank you for sharing your feedback, we hope you'll visit with us again at the Marriott Pleasanton.

Fort Worth, Texas
Reviewed 2 weeks ago

After moving to California and being in a not so comfortable corporate apartment, we were moved to the Marriott until another corporate apartment could be located for my family and I. We have been here for a total of 7 days and even though its smaller than a two bedroom apartment for my family of 4 (and a dog!!), we...

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Helpful?
Thank BGMotley
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review

It was a pleasure having you and your family here at the Marriott Pleasanton. Thank you for highlighting our staff members that made you feel so special. We will certainly share your praises with everyone. Happy house hunting and we hope you'll come back for a visit soon!

Carrickfergus, United Kingdom
Reviewed 2 weeks ago

Upgraded to a nice room on the 6th floor which is concierge level with access to the concierge lounge. Initially we thought this to be a nice gesture but in reality it turned into a rather negative experience. The problem began at around 0530am when staff were bring food and hot drinks into the concierge lounge. The banging of the...

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Helpful?
Thank redhand
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review

Thank you for sharing your impressions with us. Please accept my sincere apologies for the early morning disturbances that you experienced. I can understand any frustrations that you must have been feeling at this time and will be certain to address this issue with my team. We will look into how we can minimize the noise from our lounge and...

Groveland, California
Reviewed 4 weeks ago

Wow, quite fancy, very glad to have stayed here, lovely room, wonderful lobby lounge, beautiful pool and spa area, even includes continental breakfast, wifi and lots of perks. Very well located at intersection of Interstates 680 and 580 at Pleasanton - Dublin - Stoneridge Mall area. My room was on the rear side of the building, no freeway noise, nice...

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Helpful?
Thank CTBCalifornia
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review

It’s such a wonderful feeling to know you were impressed by our property and services. Thank you so much for taking the time to let us know how much you enjoyed your stay. We hope you will think of the Marriott Pleasanton the next time you visit the area.

Reviewed 10 January 2017 via mobile

One of my favorite hotels. The staff was exceptional. The rooms were comfortable and clean. Plenty of room. Hotel is a great location to get to San Francisco, San Jose, Palo Alto, Berkeley, and many other places we visited with a less than 45 minute drive.

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Helpful?
Thank Tony C
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review

We are flattered to be your top hotel in the area, Tony, thank you! Our staff strives to provide the utmost in care and consideration to each guest we welcome, and they will be thrilled to learn that you appreciated their service. Thank you for sharing your five-star experience with us, we look forward to welcoming you back to the...

Hertfordshire, United Kingdom
Reviewed 3 January 2017

What a disappointment!! This was my 2nd time staying here for almost 1 week long - and also a Marriott Rewards credit card holder. Enough to say, I believed in Marriott hotel name and brand to -think- that they would be quality and standard enforced across the board in Marriott Hotels (not cheaper versions like Fairfield Inn, etc.). It was...

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Helpful?
Thank MistyKDog
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review

Your review is concerning to us as housekeeping is always a top priority of ours. Our management team will investigate further and address your feedback with our team to ensure we are meeting the high standards we have in place. We'd like to extend our sincere apologies for your experience and as one of our valued guests we hope you'll...

Alabaster, Alabama
Reviewed 3 January 2017 via mobile

The entire stay was fantastic. Staff is wonderful. Housekeeping did a good job and always said hi. Room is comfortable and clean. I will definitely stay here again when I return. Two thumbs up :) Thanks!

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Helpful?
Thank JTSEALES24
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review

We’re proud to receive your high rating and two thumbs up! Thank you for sharing all the highlights of your stay that you enjoyed. It was a pleasure to welcome you to the Marriott Pleasanton, and we hope you visit with us again.

Los Angeles, California
Reviewed 29 December 2016

So, in general this place is fine. Very whatever. Clean enough, comfortable enough. Way overpriced at the bar, but it's close to the Bay Area, so they can get away with it. Room was decently priced. However, the woman checking me in, Jay, was the least friendly person I've ever experienced at any hotel. She was curt and unfriendly, and...

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Helpful?
Thank Vagabond76
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review

Thank you for your review and please accept our apologies if our service fell below our usual standards during your visit. We are committed to providing consistently friendly service at every turn and regret that we missed the mark for you. We hope you’ll allow us another chance to welcome you again.

Las Vegas, Nevada
Reviewed 27 December 2016 via mobile

I gladly booked the Pleasanton Marriott on December 24, 2016, as I am a Marriott rewards member. The hotel is very nice as well as the front staff. Unfortunately paying attention to details is something they need to work on s well s follow through. Upon checking at 1:30pm I asked for a rollaway its linens, I was told it...

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Helpful?
Thank DragoncloudHolly
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review

Our staff usually goes above and beyond to ensure that each guest request is honored in a timely manner so we are truly disappointed to learn of your experience. We regret that your stay with us did not meet our standard level of service and hope you’ll accept our sincere apologies for any inconveniences caused to you. Our guests’ comfort...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our hotel caters to the demands of the high-tech business guests as well as leisure travelers. The Pleasanton Marriott is a 100% non-smoking hotel featuring the open, welcoming “Lobby Reinvented” which flows into The Market Café, our California Bistro-inspired eatery open for breakfast, lunch, dinner and Sunday Brunch. Stepping into our newly renovated guestrooms is a treat unto itself and is centered around one thing - fueling the best sleep you’ve ever had – and our signature Revive bedding does just that. ... more   less 

Additional Information about Pleasanton Marriott

Address: 11950 Dublin Canyon Rd, Pleasanton, CA 94588-2818
Region: United States > California > Pleasanton
Price Range: ₹ 7,729 - ₹ 23,120 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pleasanton Marriott 3.5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Marriott Pleasanton Hotel Pleasanton
Hotel Style:
#5 Business Hotel in Pleasanton
#5 Romantic Hotel in Pleasanton
#6 Family Hotel in Pleasanton
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Questions & Answers

Here's what travellers have asked, with answers from Pleasanton Marriott staff and other travellers.
2 questions
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4 months ago
MN

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Questions? Get answers from Pleasanton Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Unless you are a business guest, avoid the rooms on 6th floor in the same hallway as the lounge”
 of 5 bubbles redhand, 2 Feb 2017 | Read review
“Rear of building away from freeway noise”
  • bathroom
  • room interior
 of 5 bubbles CTBCalifornia, 18 Jan 2017 | Read review
“Request a mountain or pool view”
  • Desk in standard king room
  • Standard king room
  • Shower in standard king room
  • Chaise lounge in standard king room
  • View of roof looking left from room
  • Vanity and toilet in standard king room
  • Rollaway bed mistakenly left in our room
  • View of smoking area looking left from room
 of 5 bubbles mrg0137, 15 Dec 2016 | Read review
“The breakfast buffet is excellent!!!”
 of 5 bubbles jenniferparas, 1 Nov 2016 | Read review
“The rooms that face the front of the property are quieter than those that overlook the pool area.”
 of 5 bubbles MarkH943, 9 Sep 2016 | Read review
5 of 5