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    Extended Stay America - Pleasant Hill - Buskirk Ave.

    3220 Buskirk Ave, Pleasant Hill, CA 94523-4315
    +1 877-432-9997
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    3/12/2017 4/12/2017
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    US$ 145
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    Traveller (22)
    Room & Suite (23)
    Dining (2)
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    Overview
    • Excellent27%
    • Very good16%
    • Average10%
    • Poor16%
    • Terrible31%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Reviews (137)
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    1 - 5 of 136 reviews

    Reviewed 1 week ago

    We needed room while condo being torn up for water damage. For $20 more per night, we could have gotten full breakfast, daily service, full queen bed ("queen" bed was slight larger than a double), and nicer decor. Pay the extra and get a suite...More

    Review collected in partnership with Extended Stay
    Thank Keith G
    Response from 00esa, Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 1 week ago

    Keith, thank you for choosing to stay with us and for sharing your concerns. We are happy to read you had an overall nice stay. However, we apologize we fell short of your this visit and regret the inconvenience this caused. We will definitely step...More

    Reviewed 3 weeks ago

    We checked in late and got charged for the room and then didn’t even get to stay at that room. We had to get a whole other room! Wtf! Give me the room i paid for! It was outrageous. We got a non smoking room...More

    Review collected in partnership with Extended Stay
    Thank MadCustomer10
    Response from 00esa, Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 2 weeks ago

    Thank you for being our guest and for taking time to leave feedback. We apologize for the inconvenience regarding your room type. As this review is anonymous, please contact our General Manager if you would like to further discuss your charges. Thank you again for...More

    A TripAdvisor Member
    1
    Reviewed 14 October 2017 via mobile

    Jay and the call center for reservations were very understanding of the situation and allowed me to cancel my reservation after the allotted time without any charges. I am very grateful for their kindness. Thank you!More

    Thank A TripAdvisor Member
    Response from 00esa, Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 15 October 2017

    Thank you for your review. Here at Extended Stay America, we strive to provide outstanding service, and it is encouraging to receive confirmation that our efforts make a difference. Jay and rest of the team will be pleased to hear your compliments. We hope to...More

    Reviewed 7 August 2017

    We did not have hot water, and we had a dead, squashed bug on the baseboard. At check in, we were given a percentage off our bill because the bathroom sink did not drain quickly, but at check out we didn't receive any discount for...More

    Review collected in partnership with Extended Stay
    Thank cathyhF9378VK
    Response from 00esa, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 9 August 2017

    We were disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. Our management team is taking steps to ensure future guests do not encounter the same issues. We truly hope you will give us...More

    Reviewed 28 July 2017

    My room smelled like wet dog, there were stains and dirt on walls, cigarette burns on the bedding, no working fan in the bathroom (an inch of dust on the non-working fan grate), countertop was cracked and peeling, rust in sink, I could go ON...More

    Thank Kirsten R
    Response from 00esa, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 29 July 2017

    It was disappointing to read your comments concerning your stay at our hotel. We never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not acceptable by our standards and...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$ 106 - US$ 183 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Booking.com, Priceline, Hotels.com, Expedia, Travelocity, Hotwire, Cancelon, getaroom.com, TripOnline SA and Cheap Tickets so you can book your Extended Stay America - Pleasant Hill - Buskirk Ave. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Pleasant Hill
    • Also Known As
    • Extended Stayamerica Pleasant Hill-Buskirk Ave Hotel Pleasant Hill ,
    • Extended Stay America Pleasant Hill ,
    • Extended Stay Pleasant Hill ,
    • Pleasant Hill Extended Stay
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    Traveller (22)
    Room & Suite (23)
    Dining (2)
    Hotel & Grounds (9)
    Bathroom (2)
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    Ask a question
    Questions & Answers
    Mistis_Jewelry
    19 January 2016|
    AnswerShow all 4 answers
    Response from shahendou | Reviewed this property |
    We stayed for two weeks, we walked along on the roads around of course in daylight. Never felt something not safe. Safety is a relative thing.
    0
    Votes
    Room Tips
    "If you do stay here (which I do not recommend), make sure to get a 2nd or 3rd floor room. Room 101 was..."
    Read review
    "booked in advance, told we were arriving late didn't get room we paid for both rooms dirty w/maintenance..."
    Read review
    "Go to another Hotel. Spend a little more."
    Read review
    "Will not recommend any"
    Read review
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