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Extended Stay America - Pleasant Hill - Buskirk Ave.

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Traveller (24)
Room & Suite (18)
Dining (1)
Overview
  • Excellent32%
  • Very good16%
  • Average10%
  • Poor15%
  • Terrible27%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
2 Star accommodation
All hotel details
Additional information
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Offers from Extended Stay America - Pleasant Hill - Buskirk Ave.
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (149)
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1 - 5 of 148 reviews
Reviewed 9 July 2018

This property was filthy and we couldn't wait to get out of it. There was bathroom trash in the stairwell as well as at the entrance to the building. The staff was friendly enough but we were not comfortable in the room. We had gone...More

Thank Terese W
Response from 00esa, Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 10 July 2018

We sincerely apologize that you experienced so many difficulties during your stay with us. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make...More

Reviewed 19 June 2018

Stay away - I have stayed in this hotel numerious time, but the last time landed up on a smoking floor (my mistake) and could not be moved to another room. The rooms are dated, feels dirty and on the smoking floor it feels like...More

Thank Werner H
Response from 00esa, Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 20 June 2018

Werner, thank you for returning to stay with us once again. However, we are sorry that we failed to provide you with the room of your choice and for the inconvenience you encountered. We have shared your feedback with the respective teams and will certainly...More

Reviewed 14 May 2018

Let me start by saying I am partial to Extended Stay hotels already and stay in them all around the country throughout the year. But even with that - this hotel is exceptional. The staff is so friendly and professional I was shocked. John and...More

Thank Michele N
Response from 00esa, Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 14 May 2018

Michele, thank you for being loyal to Extended Stay America. We are delighted to know you liked your room, and that you also found us to be a good value. John and Ernestine will be pleased to know that they added value to your stay....More

Reviewed 11 May 2018

The staff was helpful but you had to ask for everything you needed. Towels, shampoo, kitchen items, hairdryers, etc. are locked up at the front desk. Nothing is in the room. Breakfast was granola bars and coffee on a table in the tiny lobby. It...More

Thank NYAutumn72
Response from 00esa, Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 12 May 2018

Thanks for evaluating your visit to our hotel. Although you liked certain aspects of our hotel, we apologize for as we didn’t explain our kitchenware and in-room amenities policy to you upon arrival. Kindly note, kitchenware, and in-room amenities are available at front desk to...More

Reviewed 9 May 2018 via mobile

The staff bends backwards to make everyone feel welcome. Professionalism and compassion make it all the more easy to choose this hotel for my monthly visits. staff like mark p. make sure you feel welcomeMore

1  Thank Marvin K
Response from 00esa, Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 9 May 2018

Marvin, thanks for choosing Extended Stay America during your visit to the area. We are thrilled you enjoyed the great service provided by our friendly staff. We will certainly share your compliments with Mark for a job well done. Thank you again for being our...More

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About
Amenities
Top amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$ 126 - US$ 208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Budget Hotel in Pleasant Hill
#4 Business Hotel in Pleasant Hill
#4 Quaint Hotel in Pleasant Hill
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 126 - US$ 208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Budget Hotel in Pleasant Hill
#4 Business Hotel in Pleasant Hill
#4 Quaint Hotel in Pleasant Hill
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (24)
Room & Suite (18)
Dining (1)
Questions & Answers
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Mistis_Jewelry
19 January 2016|
AnswerShow all 4 answers
Response from shahendou | Reviewed this property |
We stayed for two weeks, we walked along on the roads around of course in daylight. Never felt something not safe. Safety is a relative thing.
0
Votes
Room Tips
"Go to another facility."
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"2nd floor is quiet"
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"If you do stay here (which I do not recommend), make sure to get a 2nd or 3rd floor room. Room 101 was..."
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"booked in advance, told we were arriving late didn't get room we paid for both rooms dirty w/maintenance..."
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