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Residence Inn Pleasant Hill Concord

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Residence Inn Pleasant Hill Concord
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117 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Pleasant Hill Concord
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Showing 110: English reviews
Texas
Reviewed 2 September 2016

Staff is very friendly and willing to help you. Hotel is good, close to highways and a nice area near to supermarkets with organic food. Breakfast is very good for family with kids. Several days a week they offer complimentary food and drinks in the afternoon.

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Helpful?
Thank MCarlos937
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Thank you for your review. I will make sure I share your comments with our staff, and thank them for taking good care of you. So glad you we able to enjoy our breakfast with our new healthy options, and The Mix in the evenings. We appreciate your feedback and hope we will see you again soon! Sincerely, JC Medina...

Reviewed 19 August 2016

Spent four nights here with family using Marriott points. This is an older property that actually looks like an apartment complex. All exterior doors and no elevators. Our room was on the side of a very busy and loud highway, although I did sleep well at night. The room was very spacious and very clean. Housekeeping was very attentive to...

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Helpful?
Thank Traveljec
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Thank you for your review. So glad you were able to take advantage of our shuttle during our service time, and that the freeway being close and quickly accessible didn't bother you with noise. You can always give us a call in advance and we can put in a special request for a room away from the highway for you....

Baltimore, Maryland
Reviewed 16 August 2016

Stayed for 4 nights.. The room was average could have used updating but it was clean. The staff was very helpful and gave us good advice about what to do in San Francisco and how to get around. The best thing about the Residence Inn was the staff and the shuttle. We were able to take the shuttle every morning...

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Helpful?
Thank AnnCo422
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Thank you for your review. I will make sure I share your comments with our staff, and thank them for taking good care of you. So happy you were able to take advantage of our shuttle services. We appreciate your feedback and hope we will see you again soon! Sincerely, JC Medina General Manager jc.medina@marriott.com

Santa Rosa, California
Reviewed 14 August 2016

The room was updated with modern finishes. There is a living room area with a small desk, a kitchen area with granite countertops, two bar stools and a sink, microwave, dishwasher and small cooktop. Well appointed with dishes. If you travel with your pets, this is a dog friendly hotel. They have a great area to walk your pets complete...

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Helpful?
Thank Lisa G
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Thank you for your review. I will make sure I share your comments with our staff, and thank them for taking good care of you. We are glad you enjoyed our comfortable beds. We appreciate your feedback and hope we will see you again soon at the Pleasant Hill Residence Inn! Sincerely, JC Medina General Manager jc.medina@marriott.com

Brooklyn, New York
Reviewed 6 August 2016

This is an older property -think two story separate building with stairs (no elevator), exterior doors. The interior rooms have been renovated and are modern and clean, with a very comfortable bed. The rooms are very nice. The front desk staff and housekeeping staff were pleasant and very accommodating to our requests. The complimentary breakfast was OK but below typical...

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Helpful?
Thank drichrx
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear drichrx, Thank you for your review. I will make sure I share your comments with our Front Desk and Housekeeping staff, and thank them for taking good care of you. I apologize for the issues with breakfast and internet access. I have talked to my kitchen staff and maintenance to fix these issues immediately. Should you decide to stay...

Spring Creek, Nevada
Reviewed 9 July 2016

Just checked 08 July 2016. A/C does not work and the television does not work. Oh, we are sorry. There is no engineer on site to fix any of it. Oh, and there are not additional rooms. Unwilling to assist or offer some kind of alternate accommodation. As a Marriott Rewards member I am very disappointed. Stay elsewhere!

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Helpful?
1Thank mmjenks
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear mmjenks, Thank you for your recent review. I apologize for the issues you have experienced during your most recent stay. I will make sure to review this information with our team members so it does not occur again. I value your loyalty to Marriott, and would like to find out more details to correct the situation. If you would...

Ridgefield, Connecticut
Reviewed 9 April 2016

This is our go-to place when in town for just a short stay, in this case, overnight. The rooms are clean and the staff friendly. Unfortunately for us, they are going through a complete renovation and while it wasn't noisy, the place is a bit disrupted. There is a pool, an exercise room and of course, free breakfast every day....

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Helpful?
Thank revrpb619
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear revrpb619, Thank you for your review via TripAdvisor and for choosing our hotel for your stay! I am sorry to hear your stay was not completely satisfactory because of the renovation. We are almost at the end of the remodeling, and I am very excited to show you and all of our guests the final product. Come back and...

Reviewed 26 February 2016

One word: cockroach. My room was infested. and even though I complained to the owner / manager nothing was done about it. I know he was the owner / manager because I over heard him telling another guest how he felt about the corporate Marriott forcing a remodel and how much money he was losing. plus there are only a...

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Helpful?
1Thank 628robertn
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear 628robertn, Thank you for your Tripadvisor review. I am sorry to hear about your experience in our hotel, and would like to get more details in regards to the issue. Our hotel has a monthly pest elimination contract, and I will make sure to personally inspect the suite where you stayed. We maintain our suites and clean them throughly...

Tooele
Reviewed 22 February 2016

The place is very clean and comfortable, Great Staff !!! they are very cheerful and pleasant to talk to you . Breakfast buffet had plentiful offerings including delicious waffles. For sure the next time when visit Pleasant Hill I will say at Residence Inn. Thanks to all the Staff for the Excellent Service.

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Helpful?
Thank mcnala
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Hi mcnala, We are glad you enjoyed your stay with us and had a chance to taste our delicious make them yourself waffles! I'm excited to let you know that the next time you visit, you will get to stay in one of our newly renovated suites. They will have a clean fresh new design that will be sure to...

Appleton, Wisconsin
Reviewed 12 December 2015 via mobile

As a solo woman traveler, this place is in a safe location and rooms are secure. The hotel is in quiet location. The bed is comfortable. The bathroom was clean. Breakfast was great. Parking is free and easy. I will stay here again.

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Helpful?
Thank jsfromwi
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Hi jsfromwi. Thank you for taking the time to comment about your trip. We are glad you enjoyed the comfortable suite you stayed in. Did you get a chance to use the fully equipped kitchen or utilize our complimentary grocery shopping? If not, please let us take the pleasure in providing that service to you for your next stay and...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff

Additional Information about Residence Inn Pleasant Hill Concord

Address: 700 Ellinwood Way, Pleasant Hill, CA 94523
Region: United States > California > Pleasant Hill
Price Range: ₹ 10,955 - ₹ 20,095 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Pleasant Hill Concord 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Residence Inn Pleasant Hill Concord Hotel Pleasant Hill
Pleasant Hill Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Pleasant Hill Concord staff and other travellers.
2 questions
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Atascadero, California

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Questions? Get answers from Residence Inn Pleasant Hill Concord staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were across from the lobby building which must be a quiet area of the complex”
  • Bedroom off of LR area with glass french doors.
  • LR pullout with TV to the right
 of 5 bubbles theWimp, 12 Sep 2016 | Read review
“Avoid anything near highway or stay elsewhere.”
 of 5 bubbles ojimon, 7 Sep 2016 | Read review
“Good for families with kids”
 of 5 bubbles MCarlos937, 2 Sep 2016 | Read review
“If you have a dog ask for room next to the dog walking area.”
 of 5 bubbles R6302LTlisag, 14 Aug 2016 | Read review
“Stay somewhere else!”
 of 5 bubbles mmjenks, 8 Jul 2016 | Read review
5 of 5