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The Cliffs Resort

  • Free Parking
  • Free Wifi
  • Pool
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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954 Reviews from our TripAdvisor Community

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Showing 922: English reviews
Reviewed 3 days ago NEW

The hotel was very nice and the grounds were amazing! I was there for a two day class. The hotel staff was very nice and the room was beautiful. My room was on the first floor and it was a little noisy. It also took the hot water a LONG time (10-15 mins) to start coming out in the morning....

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Helpful?
Thank Stacey B
Reviewed 4 days ago NEW

Looking for a place to stay, several hours before we checked in, this place was perfect! Located on the cliffs with a path down to the beach, lovely gardens and large pool and hot tub in the middle of the complex. Staff was very helpful and all managers are out and about greetings guests and everyone is super friendly and...

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Helpful?
Thank Hvhighexp
Solvang, California
Reviewed 4 days ago NEW

I stayed at the Cliffs last week, the night before a business meeting. The front desk staff was very efficient and professional, and exceptionally friendly. Every time I walked by the desk, I was greeted with a big smile and good cheer. The rooms have been remodeled, and they are luxurious and comfortable. The bedding was perfect, the pillows firm....

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Helpful?
Thank Kelly B
Hewlett, New York, United States
Reviewed 5 days ago NEWvia mobile

Absolutely outdated. Disgusting old tiny shower. Dirty counter. The view is nothing but dirt. Ceilings are low. Worse then a motel. Won't help finding a place for food since it's late. I wanted to upgrade my room and they wouldn't work with me. The hotel is not fully committed. Very disappointing. Disgusting . Loud. Thin walls.

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Helpful?
Thank Beatachka
Reviewed 1 week ago NEW

The best about this resort is location; it's on top of a cliff overlooking the pacific ocean. There is a walkway (linking several other neighboring hotels) of about half a mile which is very scenic. There is also a stairway from this resort down to the beach and you can see seals swimming around if you are there at the...

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Helpful?
Thank Lynda T
cliffs_resort, Manager at The Cliffs Resort, responded to this review

Lynda T ~ It sounds like you had a chance to explore the beach below our hotel, I hope you got to see the tidepools too! Watching the sea life (from the beach or on property) is always amazing, we are right in the middle of the migration of the grey whales as well. Take care, Stephanie

South Lake Tahoe, California
Reviewed 1 week ago

Myself and two friends made the trek this past weekend to The Cliffs Resort (from Lake Tahoe) and boy was it worth it! Everything about this place screams excellence and we had such an incredible time! Charlie, the best server at Marisol, made sure we were taken care of - especially our friend that has been injured from skiing and...

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Helpful?
Thank Jessica L
cliffs_resort, Manager at The Cliffs Resort, responded to this review

Wow, Jessica L ~ I'm so happy that you and your friends had such a great time (despite the skiing injury) and had a chance to explore our property! I love that you enjoyed the comfort of the bed, the best part of vacation is sleeping in! I hope we have a chance to welcome you back again soon. Take...

Reviewed 2 weeks ago

The Cliffs Resort has been a Pismo stalwart for decades, and remains a delightful destination for a getaway weekend or a stopover driving up or down the California coast. While the decor and facilities may cater more to the retired set than the jet set, you can't beat the ocean views and the service is outstanding. The restaurant, Marisol, is...

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Helpful?
Thank Kenneth B
cliffs_resort, Manager at The Cliffs Resort, responded to this review

Thank you, Kenneth B, for putting us on your Pismo must-do list! We're very fortunate with our ocean views, but I'm thrilled to hear about the outstanding service you've experienced. We appreciate your continued loyalty, and look forward to welcoming you back on your next stay! Take care, Stephanie

Los Angeles, California
Reviewed 3 weeks ago via mobile

We had booked a partial ocean view with a fireplace for one night. We were told at the time of booking if they could upgrade up to a full ocean view when we checked in. There was some sort of mix up but Louie was incredible. He was super kind and patient and upgraded us to an even better room...

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Helpful?
Thank maxandshea
cliffs_resort, Manager at The Cliffs Resort, responded to this review

maxandshea ~ I'm sorry for the mix up, but so happy that Louie was able to take care of you, and find you a wonderful room! Louie truly takes his job to heart, and taking care of our guests is his primary goal! We look forward to seeing you on your next stay. Take care, Stephanie

Reviewed 3 weeks ago

Absolutely loved the place. Great room, wonderful view of the ocean, all the extras, but the best part was the way that the mgt responded with an issue we had with the spa. Shantel was concerned about our experience and did whatever she could to make it right. We will be back! Also, the Sunday brunch at Marisol . ....

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Helpful?
Thank John T
cliffs_resort, Manager at The Cliffs Resort, responded to this review

John T ~ We agree, service is the most important amenity we can offer, I am so happy to hear that Chantel took good care of you and made things right. She joined us a little while ago and has been a great benefit to our Front Desk team! Thank you for the feedback, we look forward to your next...

Costa Mesa, California
Reviewed 4 weeks ago

This is a high end hotel with breathtaking views and roomie suits. The perfectly located hotel offers complimentary parking, complimentary wi-fi and endless luxurious amenities. So perfect for a romantic getaway.

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Helpful?
Thank Monica S
Stefi B, Manager at The Cliffs Resort, responded to this review

Wow, Monica ~ thank you for your kind words, I am so glad you enjoyed your stay and found us to be your perfect romantic getaway spot! We look forward to welcoming you back. Take care, Stephanie

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Oceanfront full-service resort with sweeping ocean views, beautifully located 100 feet above Shell & Pismo Beaches. Deluxe guest rooms with private balcony and mountain, pool or ocean views. Friday night wine and cheese reception and Saturday Sangria Reception. Heated, outdoor oceanfront pool, new Spa diaFeliz and 24-hour fitness center. Full service restaurant with room service, focusing on fresh, local produce and providers, as well as an oceanfront lounge with Happy Hour specials Monday through Friday. Breakfast, Lunch and Dinner Daily, as well as Sunday Brunch. Live music select days throughout the year. ... more   less 

Additional Information about The Cliffs Resort

Address: 2757 Shell Beach Rd, Pismo Beach, CA 93449-1602
Region: United States > California > San Luis Obispo County > Pismo Beach
Price Range: ₹ 12,904 - ₹ 19,087 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Cliffs Resort 3.5*
Number of rooms: 165
Reservation Options:
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Also Known As:
The Cliffs Hotel Pismo Beach
Cliffs Hotel Pismo Beach
Cliffs Resort Pismo Beach
Cliffs Pismo Beach
Pismo Beach Cliff Resort
Hotel Style:
#5 Spa Hotel in Pismo Beach
#6 Family Hotel in Pismo Beach
#8 On the Beach Hotel in Pismo Beach
#10 Business Hotel in Pismo Beach
#11 Romantic Hotel in Pismo Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Cliffs Resort staff and other travellers.
6 questions
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Clovis, California
Pleasanton, California, United States
10 months ago
Clovis, California
over a year ago
over a year ago

See all questions (6)

Questions? Get answers from The Cliffs Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the first floor and there was a lot of foot traffic outside. It also took the hot water a LONG time to come out of the shower.”
 of 5 bubbles 809staceyb, 17 Feb 2017 | Read review
“The rooms with hiking path view don't see the ocean, but the beach is just steps away”
 of 5 bubbles KellyB178, 16 Feb 2017 | Read review
“Definitely upgrade to an ocean view.”
 of 5 bubbles johntK7233AU, 30 Jan 2017 | Read review
“Suites are fenominal”
 of 5 bubbles 623monicas, 20 Jan 2017 | Read review
“Sea View and balcony if you can. Well worth it.!”
 of 5 bubbles CimmyP, 7 Jan 2017 | Read review
5 of 5