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BEST WESTERN Cajon Pass

Expedia.comUS$ 76*
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GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 106*
US$ 76*
US$ 106*
US$ 76*
US$ 106*
US$ 76*
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BEST WESTERN Cajon Pass
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159 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Cajon Pass
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Showing 150: English reviews
De Pere, WI, United States
Reviewed 16 January 2016

This hotel is just off the highway which makes it easy to find and convenient. Road work is currently underway but that is temporary. We booked online for a rate that was clearly a mistake because the rate was very low. When we arrived, the rate was honored without question and the woman at check-in was friendly. The room was...

Review collected in partnership with Best Western
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Helpful?
Thank Kimberly K
Nick P, General Manager at BEST WESTERN Cajon Pass, responded to this review

Thank you for taking the time to provide helpful feedback in regards to your experience at our hotel. The front desk staff members are indeed very courteous and accommodating. They are assertive in making sure that our guests have a pleasant experience. Our rooms are extremely well taken care of by our tremendous housekeepers and their focus is to provide...

Los Angeles, United States
Reviewed 10 January 2016

All in all it was a fine stay, with everything you would expect from a Great Western. The only problem was the noise from upstairs (kids running and very loud plumbing late at night) that interfered with our sleep. The location is great for access to Wrightwood and I suppose you need to brace yourself for seasonal day-trippers, especially if...

Review collected in partnership with Best Western
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Helpful?
Thank Craig P
Nick P, General Manager at BEST WESTERN Cajon Pass, responded to this review

Thank you for taking the time to provide helpful feedback in regards to your experience at our hotel. As far as noise complaints, we again, apologize about that particular experience during your stay at our hotel. Again Thank you for your review and choosing Best Western Cajon Pass

Los Angeles, United States
Reviewed 4 January 2016

The price and the breakfast were good. The overall quality of stay was OK. The only issue we had is that after we went out for a day and came back to hotel at 5pm, we found that our room was not cleaned and the towers were not changed yet.

Review collected in partnership with Best Western
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Helpful?
Thank Wenhong Z
Nick P, General Manager at BEST WESTERN Cajon Pass, responded to this review

Thank you for taking the time to provide helpful feedback in regards to your experience at our hotel. I do apologize that the new housekeeping staff members were reflected during your stay, I will ensure additional training during this busy season. Again Thank you for your review and choosing Best Western Cajon Pass

Reviewed 2 January 2016

Well, I went on a trip to Mt High ski resort and when we got back to the resort at around 645 at night, all of our clothe and computer s and computer chargers were packed away into our bags. they did not make our beds during the day and it was a very uncomfortable bed. not good experience

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Helpful?
Thank michael r
Nick P, General Manager at BEST WESTERN Cajon Pass, responded to this review

Dear Robert, I apologize for any misunderstanding. You booked several reservations through a third party agency, Expedia, which we do not know any information until check-in. There was no communication from you or your booking agent, therefor, your room was treated accordingly. We also do not move personal items to clean or make beds, your group had a lot going...

Reviewed 20 December 2015 via mobile

As I said above, this is the best Best Western I have stayed at yet. I travel for business and am at a hotel every night. If you are looking for a clean hotel with attentive staff on your way to Vegas, this is the place. California is doing construction around it right now but I didn't hear anything all...

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Helpful?
Thank Tim S
Nick P, General Manager at BEST WESTERN Cajon Pass, responded to this review

Thank you for taking the time to provide helpful feedback in regards to your experience at our hotel. Our goal is to provide the best experience possible for the guest and thank you for mentioning our 42 inch LCD TV’s including 150 HD channels that our hotel provides for the guests.

Dell City, Texas
Reviewed 11 December 2015

Great location only 15 miles from San B, away from noise and commotion, but still a quick zoom down the freeway to town. The only place I stay when visiting San B. Fridge, TV, Microwave working and not loud. Large HD LG TV with Direct TV and plenty of channels. But what stands out is the service. During one stay,...

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Helpful?
Thank MRX123456
Nick P, General Manager at BEST WESTERN Cajon Pass, responded to this review

Hi Mr. X123456, Thank you for taking the time to provide helpful feedback in regards to your experience at our hotel. All of the staff members are indeed very courteous and accommodating. They are assertive in making sure that our guests have a pleasant experience. Our goal is to provide the best experience possible for the guest and thank you...

San Diego, United States
Reviewed 30 November 2015

The staff are regular, nice, funny people. They made my stay feel more comfortable instead of the standard up tight and proper people you would find. I will definitely be staying here everything I go to Mountain High.

Review collected in partnership with Best Western
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Helpful?
Thank Loanza D
Nick P, General Manager at BEST WESTERN Cajon Pass, responded to this review

Hi Loanza, Thank you for taking the time to provide helpful feedback in regards to your experience at our hotel. All of our staff members are indeed very courteous and accommodating. They are assertive in making sure that our guests have a pleasant experience. We like to make our guests feel that they are at home and can relax, which...

Casper, United States
Reviewed 18 November 2015

Hotel staff was great. Sent us to a great cafe up the mountain with home cooking. It was great food. Hotel is just fine with the price reasonable for California. Will stay here again when we return and recommend to friends.

Review collected in partnership with Best Western
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Helpful?
Thank Dale H
Nick P, General Manager at BEST WESTERN Cajon Pass, responded to this review

Thank you for taking the time to provide helpful feedback in regards to your experience at our hotel. Rick as well as all the staff members are indeed very courteous and accommodating. They are assertive in making sure that our guests have a pleasant experience. Again Thank you for your review and choosing Best Western Cajon Pass.

Marina, California
Reviewed 11 November 2015 via mobile

We're heading to LA, stopped here for the night. There is no delivery of food. We were told a McDonald's was local, we never saw it. There is a Dell taco in the gas station just in front of the hotel. Upon entering the room, towels in the bathroom were pretty old, and brown with stains. The bed is completely...

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Helpful?
Thank Christy W
Nick P, General Manager at BEST WESTERN Cajon Pass, responded to this review

Dear Christy Thank you for taking the time to provide helpful feedback in regards to your experience at our hotel. The food options nearby are limited, McDonalds (South/East side of 15 Fwy), Subway and Del Taco(south of hotel). There are several dining options nearby and is just a short drive away, including Mountain Top Café (8miles) closes as 8pm, and...

Lake Tahoe (California), California
Reviewed 28 October 2015

I recently drove a company truck from Lake Tahoe to Dana point for a conference. After driving until 1200am. I was checking out in the morning and Rick at the front desk had notice a tack weld on a piece of my cargo had broken an the wind had affected the metal. I inspected it and was able to rip...

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Helpful?
Thank Snowbird266
Nick P, General Manager at BEST WESTERN Cajon Pass, responded to this review

Hi Snowbird, Rick recalls talking with you in the breakfast/lobby area. Great to see that our Staff at the Best Western Cajon Pass - still and always have cared about our guests. As did Steven when he checked you in. Again Thank you for your review and choosing Best Western Cajon Pass,

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
Stay at this Phelan hotel located at the base of the scenic San Bernardino Mountains and enjoy a peaceful, serene visit in California. The BEST WESTERN Cajon Pass is conveniently located at the junction of Highway 138 and Interstate 15 just minutes away from Glen Helen Regional Park where guests may enjoy fishing, swimming, nature trails and camping. The Pacific Rim Trail, Auto Club Speedway, San Manuel Amphitheater, Green Tree Golf Course and Mountain High Ski Resort are all just a short drive from this Phelan, California hotel. Guests will also appreciate the variety of nearby dining and shopping options. Each well-appointed room features free high-speed Internet access, an iron/ironing board, coffee/tea maker, microwave and refrigerator. Visitors may choose to upgrade to a business suite or a specialty room which will accommodate up to eight people. The BEST WESTERN Cajon Pass offers a complimentary continental breakfast, an outdoor swimming pool and spa as well as beautiful mountain scenery. A friendly staff is standing by to ensure a comfortable and unforgettable stay. ... more   less 

Additional Information about BEST WESTERN Cajon Pass

Address: 8317 US Highway 138, Phelan, CA 92371-4809
Region: United States > California > Phelan
Price Range: ₹ 4,848 - ₹ 7,886 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Cajon Pass 2.5*
Number of rooms: 46
Reservation Options:
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Also Known As:
Best Western Cajon Pass Hotel Phelan
Best Western Phelan
Phelan Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Cajon Pass staff and other travellers.
1 question
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Questions? Get answers from BEST WESTERN Cajon Pass staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room at the back of the hotel to avoid train noise”
PeggyW656, 18 Oct 2016 | Read review
“Ask for a room away from the temporary road construction.”
jpmueller99, 3 Apr 2016 | Read review
“For Railfans; Rooms on the South/West side have views of the railroad tracks.”
  • If you like trains, this is the place to stay (Room 208)
JayDay2001, 1 Mar 2016 | Read review
“Get rooms on the upper floor”
gunjank761, 17 Feb 2016 | Read review
“the side away from the train tracks and freway”
F3405MSmichaelr, 1 Jan 2016 | Read review
5 of 5
Expedia.com
US$ 76* /night
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Prices are for 1 room, 2 adults
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