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Sheraton Sonoma County - Petaluma

Expedia.comUS$ 201*
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GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Sheraton Sonoma County - Petaluma
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652 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Sonoma County - Petaluma
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Showing 633: English reviews
London, United Kingdom
Reviewed 18 October 2013

The Sheraton at Petaluma is an odd place, it's in a mismatched marina & business facility just across the river, but by road, miles away from the cute town of Petaluma. Isolated and out of place in its environment, the hotel itself is, perfectly adequate. Adequate, not good. I paid for an upgrade to a marina-view room; which meant I...

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Helpful?
Thank Mozza47
San Francisco, California
Reviewed 16 October 2013

We were at a 5 day conference here at the Sheraton and nothing was done, the staff were all yes men, tell you yes and NEVER do what you ask, the floor was VERY slippery with the plastic on plastic and very dangerous, the trash was not emptied, the water containers never emptied, and maintenance not done, they definatly do...

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Helpful?
1Thank supertraveler33
David S, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Dear Supertraveler33, I am very sorry to hear of the problems you encountered during your stay. The Art Is You group you were a part of usually has a terrific experience and has been with us for several years. I have forwarded your comments to our team for follow up and I am very grateful you have taken the time...

Charlottesville, Virginia
Reviewed 12 October 2013

The bathtub and hand basin sinks were stopped up and would not drain. The carpet was stained. The service was less than service: It took two days of complaining to have someone take care of the sinks and housekeeping would not show up to tend the room until late afternoon. We would not choose to come back.

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Helpful?
1Thank TheVirginian1946
Reviewed 8 October 2013 via mobile

Nice big rooms. Very clean. .... with one minor notice - some mildew on ceiling and wallpaper going through. .... however house keeping very good job. The bar prices were too high. Overall nice. Stayed one night.

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Helpful?
Thank alafaya
San Francisco, California
Reviewed 8 October 2013

It was just a one night stay for a work project. The hotel is clean & airy and my room had a pretty view of the small harbor. The freeway is under construction, as is the exit/interchange, so it's not the easiest location to find and/or navigate in and out of. I suppose that issue will be resolved eventually though....

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Helpful?
Thank Kelly P
earth
Reviewed 6 October 2013

We have stayed here for 7 years in a row as production crew for the Sonoma Jazz + festival which is now sadly on hiatus. The location just outside of Petaluma near the 101 freeway is excellent. Across the parking lot is a 7/11 for last second items.West of the hotel is a supermarket, a couple of fast food joints...

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Helpful?
Thank COSSPEarth
Washington DC, District of Columbia
Reviewed 5 October 2013

If our entire stay were a reflection of the front desk staff and the restaurant, this would be 4-5 stars. I had made my reservation for the wrong day, but the front desk found a room for us 'the last one' in the hotel. Unfortunately, the "last room" should be as clean and well-maintained as the best room available. (Particularly...

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Helpful?
1Thank FDA61
David S, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Hello FDA61, I am very disappointed to hear about this as we usually get such positive feedback on our housekeeping and cleanliness. Your experience is not acceptable and has been reviewed with our Housekeeping department. Thank you for taking time to help us improve for future guests. David Scott General Manager

Chicago, Illinois
Reviewed 2 October 2013

We stayed here after a long trip with flight delays, so arrived very late. Without exception, the staff were really helpful, very pleasant, and made our stay really nice. The hotel is clean, with some really nice amenities. My only negative was that an exterior door ( leading out to a shared roof /balcony) was slightly ajar when we got...

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Helpful?
Thank FRSbuyers
Vancouver, Canada
Reviewed 27 September 2013

I stayed at the Sheraton Sonoma on a trip to wine country with my husband. We chose this hotel because we were staying on SPG points and the Westin Napa was full. The hotel was exactly what we have come to expect from a Sheraton: solid, no frills, clean. The downsides to this hotel is that it is not within...

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Helpful?
Thank zeldalouise
Dayton, Ohio
Reviewed 15 September 2013

We did not book this hotel for the hotel's view, although we had friends who said they really enjoyed being able to take some very enjoyable walks around there. We were in California to do sightseeing, so views, location of room was not important. Room was clean, comfortable. Staff was very helpful and accimodating. We found that the hotel was...

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Helpful?
Thank Lynette A

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Breakfast Available
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Sonoma County Petaluma is close to the area's premium wineries, spectacular Pacific beaches, dense redwood forests, and a variety of golf courses, and art galleries. ... more   less 

Additional Information about Sheraton Sonoma County - Petaluma

Address: 745 Baywood Dr, Petaluma, CA 94954-5388
Region: United States > California > Sonoma County > Petaluma
Price Range: ₹ 11,626 - ₹ 26,674 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Sonoma County - Petaluma 3.5*
Number of rooms: 183
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Also Known As:
Sheraton Sonoma County - Petaluma Hotel Petaluma
Sheraton Petaluma
Petaluma Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Sonoma County - Petaluma staff and other travellers.
6 questions
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Questions? Get answers from Sheraton Sonoma County - Petaluma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“maybe on upper floors will have less insects”
chiuc, 20 May 2017 | Read review
“superior king corner rooms on the river are a little larger with views on the marina and the mountains.”
claremont22, 25 Apr 2017 | Read review
“Marina side is nice; don't recommend being near workout room, which can be loud, and hotel doesn't seem to have hours of operation posted.”
SD_pdx, 31 Mar 2017 | Read review
“Request room w/ "Upgraded" heater/AC. We were told (too late) they're changing these but didn't do all rooms yet. NOISY & kept us awake!”
Jafrju, 13 Mar 2017 | Read review
“Our third floor room #335 was quiet and not too far from the elevator.”
RDB27, 31 Jan 2017 | Read review
5 of 5
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US$ 201* /night
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Prices are for 1 room, 2 adults
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