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168 South Los Robles Avenue, Pasadena, CA 91101
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Traveller (77)
360
Panoramas (6)
Room & Suite (26)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 13/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Pasadena
Updated 13/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 32 in Pasadena
Location
Cleanliness
Service
Value
Travellers' Choice
Situated near popular Los Angeles and Southern California attractions such as Rose Bowl Stadium, Old Town Pasadena and California Institute of Technology, the Hilton Pasadena hotel offers a complimentary shuttle service within a two-mile radius. The hotel is located 20 minutes from Bob Hope Burbank Airport (BUR) and 45 minutes from Los Angeles International Airport (LAX). Known as the 'City of Roses,' Pasadena, California is also home to the Rose Bowl Game and the annual Tournament of Roses Parade.
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Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Kids stay free
Children Activities (Kid / Family Friendly)
Valet parking
Paid private parking on-site
Wifi
Paid wifi
Outdoor pool
Restaurant
Breakfast available
Snack bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Kitchenette
Refrigerator
Flatscreen TV
On-demand films
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:Double Your Points

Location

Full view
95Great for walkers
Grade: 95 out of 100
58Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
476Reviews4Q+A38Room tips
Traveller rating
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Donna L wrote a review 21 Jun
120 contributions57 helpful votes
+1
We stayed at the Pasadena Hiton hotel for one night. The hotel was friendly and service was excellent. It was a convenient location that you could drive to Monterey Park and close to the Huntington library. You have to get tickets in advance to go to the gardens. You really need a good two days to cover the grounds to see everything. There are the art exhibits to see, the succulent gardens, the actually building that houses precious books and so much more. To see the gardens I would try to get into a tour group which a docent will talk about the interesting facts regarding the gardens. How the gardens came about and where the material came from to make the gardens so very lovely to look at. Bring good walking shoes. I think we did ten thousand steps that day. There is a lot of walking to get to each place so pace yourself. Bring water along with you so you stay hydrated. It's well worth the trip to see at least these two gardens time permitting. If you have more time you could visit the other buildings. There are eating places around the gardens. The food is pretty decent and it gives you a chance to sit down and rest awhile. You have to check when they are opened. We were so thirsty after our walk we were looking for a place just to quench our thirst. We found a boba type store front but it was closed on the day we went. The volunteers that donate their time know about the area that they are stationed at. You learn alot of information from them. It was a wonderful experience but we didn't have time to cover enerything. Highly recommended the entire Huntington Library exhibits as a place to visit. The grounds are well kept and the buildings are well kept.
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Date of stay: June 2022Trip type: Travelled
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Response from Quest32925577969, General Manager at Hilton Pasadena
Responded 1 week ago
Thank you for sharing this glowing review, Donna! We are delighted to hear about your experience at Hilton Pasadena! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging. We'd love to share another positive, fun experience with you in the future.
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Warren W wrote a review Jun 2021
Portland, Oregon140 contributions199 helpful votes
Hotel's Favourite
I have had some negative experiences with Hilton in the past, but the pictures looked good and the price was right so I booked three nights. Everything matched or even exceeded expectations. The room was clean and modern, the pool was a decent size, and the location was good. Room cleaning has even returned now that COVID has been almost vanquished! We had to make a reservation for a specific time each day and make sure we were gone for at least four hours, but the room was tidied up just like in the old days! The only slight negatives were the mandatory valet parking and if you are spending a lot of time dining and shopping in Old Town, there are hotels a little closer.
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Date of stay: June 2021
Location
Service
Sleep Quality
Room Tip: Upper Floor!
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1 Helpful vote
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Response from Quest32925577969, General Manager at Hilton Pasadena
Responded 9 Jul 2021
Thanks for the great review, yiching! It's wonderful you enjoyed your stay at Hilton Pasadena so much! We strive for excellence so we're thrilled you appreciated not only our clean accommodations and pool area, but also our prime location! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience! Have a fantastic day!
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Rhonda L wrote a review 16 Jun
Metairie, United States13 contributions
Hotel was very clean, every worker was courteous and professional. Bed and pillows very comfortable. Hotel offers breakfast and dinner. Hotel is located in a great spot for downtown Pasadena and to stay not in L.A. and be able to get to Six Flags and Disneyland with ease (which we did both). Hotel is walking distance to plenty restaurants in town. Clean, safe area.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Quest32925577969, General Manager at Hilton Pasadena
Responded 1 week ago
Thanks for the lovely review, Rhonda! It's wonderful you had such a fantastic stay at Hilton Pasadena! We strive to share a relaxing and restful experience with all of our guests. We're delighted you enjoyed our comfortable bedding so much. We look forward to hosting you again soon for another amazing experience! Thank you again for sharing your feedback!
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Shojin wrote a review 14 Jun
Orange County86 contributions68 helpful votes
I arrived for early check in but the room was not ready yet. We waited for two hours and then our room was ready--at the usual 3 pm check in time. The room did not have a tub, did not have a mountain view, was not on a high floor, did not have a sofa/lounger. It was on the same level as the roof of an adjoining building, so the looked like an industrial park. The balcony would be unusable due to loud air-conditioning. After yet another hour, we were told no other rooms were available. We checked out and went to a different hotel, which was excellent.
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Date of stay: June 2022
Service
Room Tip: Be sure you have evidence of the details of the room you booked.
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Response from Quest32925577969, General Manager at Hilton Pasadena
Responded 1 week ago
We appreciate your feedback. We're disheartened that your time with us was less than ideal. We regret that our check-in efficiency, features, and accommodations failed to meet your expectations. We will be sure to alert the appropriate members of our team to rectify these issues. We care deeply about our guests and want to provide the best service possible. Thank you for bringing these concerns to our attention. We hope you give us another chance to host you soon so we can share a more positive experience.
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Zoe P wrote a review 10 Jun
Los Angeles, California73 contributions3 helpful votes
My husband and I recently stayed overnight to have a night away for ourselves. It was a great choice, and the staff was so lovely from the moment we arrived. The views from the higher floors are wonderful and the room we stayed in had a little kitchen nook that was nice for the extra space. The hotel bar is great for a nightcap, just head up to your room after. Lots of restaurants nearby, quite a few in walking distance in fact. Will definitely stay again.
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Date of stay: June 2022Trip type: Travelled
Room Tip: Valet can get a little backed up, so give yourself a few extra minutes, if you need to get your car.
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Response from Quest32925577969, General Manager at Hilton Pasadena
Responded 2 weeks ago
Thanks for the wonderful review, MrsPatino! We're delighted both you and your husband had a fantastic time at Hilton Pasadena ! We care deeply about the happiness of our guests so it's amazing we could share our beautiful views with you and that our team left a positive impression on you. We aim to please and your praise lets us know we're doing our job! We look forward to seeing you again soon for another fantastic experience!
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Dave W wrote a review 9 Jun
Bloomfield Hills, Michigan112 contributions81 helpful votes
This hotel was booked for me as part of a group with my firm, so I wasn’t involved in the selection process, but huge kudos to the person who picked it! Hilton branded hotels cover a wide range, so I wasn’t sure what to expect. My best description is “low key elegance”. Every space was very nice and tastefully designed without going too far. I suspect that there has been a renovation fairly recently and it was done quite well. My room was spacious and very well designed - nice furniture, big TV, functional desk. Now for the two priority areas I always use to rate hotels: Bathroom: this was a fantastic space - clean, well designed, tasteful and high quality materials Gym: another great space! Spacious, clean, a ton of great equipment that was all well maintained, good supply of towels and cleaning wipes Not sure when I’ll be back in Pasadena, but if I’m there, I’ll definitely be staying here!
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Date of stay: June 2022Trip type: Travelled
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Response from Quest32925577969, General Manager at Hilton Pasadena
Responded 2 weeks ago
Thanks for the wonderful review, DHWDetroit! We're happy your time at Hilton Pasadena was so excellent! It's amazing you appreciated our spacious and comfortable accommodations, facilities and amenities. We endeavor to ensure our guests have a memorable and relaxing experience. We can't wait to host you again soon for another splendid experience!
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Veronica P wrote a review May 2022
Huntington Beach, California48 contributions10 helpful votes
Clean and friendly staff. The A/C was great too. Room was spacious. I wish I could have used the gym or even the bar or restaurant. But, it was a beautiful hotel. The restaurants and very cool downtown was walking distance.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Quest32925577969, General Manager at Hilton Pasadena
Responded 3 weeks ago
Thanks for sharing this glowing review! We're thrilled to hear you enjoyed your stay at Hilton Pasadena! It's our pleasure to accommodate you to the fullest extent. Your compliments for our cleanliness, team, climate control system, spacious rooms, and location let us know we're doing our job. After all, we pride ourselves on your happiness. With this said, we'd love to share another perfect experience with you soon! Thank you again for taking the time to share your feedback!
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MeganLAM wrote a review May 2022
California138 contributions44 helpful votes
Average hotel. Valet were quick with the car and I liked the added balcony on the room. one tiny complaint… the in room coffee blows. There is a coffee shop off the lobby with a long line of people who may agree. All staff I encountered were pleasant and the restaurant/bar seemed to stay open late.
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Date of stay: May 2022Trip type: Travelled
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Response from Quest32925577969, General Manager at Hilton Pasadena
Responded 20 May 2022
Thanks for the nice rating! We're glad to hear that you enjoyed your stay with us. We're happy that you loved our efficient valet service, balcony, and team. We strive to provide our guests with warm hospitality, efficient service, and clean rooms. Regarding your concerns with our coffee, we will bring those to the attention of our team as we continue to improve for the future. We'd love to share a more positive experience with you next time.
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Gwennieg wrote a review May 2022
Burney, California11 contributions12 helpful votes
Almost had everything but not quite. The front desk staff was very nice and very helpful. There was a fellow standing by at the front desk that was fabulous. He gladly got our luggage for us when the rude & unhelpful vallets were too busy to even consider bringing our luggage to the room. When we checked out, we were told that there were no bell people available on “weekends” (the front desk must have meant weekdays because it was a Tuesday) but they would see if she couldn’t get a vallet to do it. We decided to take our own luggage and the check out was flawless. When we got our car, the vallet didn’t help us put our luggage in the car or open the door for me. Isn’t that what they do? We ate dinner in the restaurant and it was very good and the waitress was great. If the vallets weren’t so awful this would be a great place.
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Date of stay: May 2022Trip type: Travelled
Room Tip: Don’t expect too much from the vallets and bring coffee if you need more than 1 cup.
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1 Helpful vote
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Response from Quest32925577969, General Manager at Hilton Pasadena
Responded 5 May 2022
Thank you for the great review! We're happy you had a pleasant experience with us! It's lovely you enjoyed interacting with the members of our team so much. That's what we like to see! However, we regret that our valet service didn't meet your expectations. We endeavor to offer a top-notch experience for our guests so we'll be sure to discuss your concerns moving forward. Thanks for giving us the feedback about Valet, we will address those issues immediately. We look forward to hosting you again soon for an even better experience!
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Adam81980 wrote a review Apr 2022
Windham, Maine1804 contributions224 helpful votes
Stayed here on a quick ten hour stay after driving from Las Vegas to fly out of LAX the following afternoon to New Orleans. In a nice quiet location adjacent to quiet residential streets. Plenty of places to eat nearby. Clean and safe area. Check-in staff was friendly and quick. Hotel common areas and room were clean and in good condition. I’m Hilton Diamond and have stayed at a lot of Hiltons and other Hilton brands. Some Hiltons are fabulous and higher end. newer, Others are just average and a bit old. Not bad, but not exceptional. Just kind of plain and generic. I’d have to put this one in the later category. Wasn’t bad by any means, but not exceptional either. Not really any better than a decent Hilton brand Hampton Inn business hotel. And some of the newer Hampton Inns I’ve stayed at were fancier than this Hilton location,p in an older building. No serious complaints. Just average. Got a good nights sleep and was ready to travel the next day. It served its purpose. For the steeply discounted Hotwire ‘secret deal’ we snagged it for last minute for these kind of quick overnights, I was satisfied.
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Date of stay: April 2022Trip type: Travelled
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Response from Quest32925577969, General Manager at Hilton Pasadena
Responded 2 May 2022
Thank you for taking the time to submit this feedback, Adam. We are always working as hard as we can to provide the best stays for our guests. We regret to hear about your experience. We will share all of your concerns with our team moving forward. We hope you plan on staying with us again soon. We'd love to improve your opinion of us.
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PRICE RANGE
$182 - $294 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton pasadena hotel pasadena, hilton hotel pasadena, pasadena hilton hotel
LOCATION
United StatesCaliforniaPasadena
NUMBER OF ROOMS
296
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Frequently Asked Questions about Hilton Pasadena
Which popular attractions are close to Hilton Pasadena?
Nearby attractions include Pasadena Playhouse (0.4 km), USC Pacific Asia Museum (0.5 km), and Pasadena Museum of California Art (PMCA) (0.5 km).
What are some of the property amenities at Hilton Pasadena?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Pasadena?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Pasadena?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Pasadena?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Hilton Pasadena?
Conveniently located restaurants include Urth Caffe, Yard House, and Settebello.
Are there opportunities to exercise at Hilton Pasadena?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Hilton Pasadena located near the city centre?
Yes, it is 0.6 km away from the centre of Pasadena.
Are any cleaning services offered at Hilton Pasadena?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Pasadena offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Pasadena?
The staff speaks multiple languages, including English and Spanish.