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Hilton Pasadena

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1,117 Reviews from our TripAdvisor Community

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Showing 1,079: English reviews
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Glendora, California
Reviewed yesterday NEW

I was staying here for a conference and the Hilton was one of the two recommended hotels. I know the hotel in being remodeled right now so I'm not sure if I was staying in an updated room but I don't think so. It seemed kinda outdated in decor. There were no doors on the closet and no full length...

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Helpful?
Thank Miriam M
Seattle, Washington
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

We stayed a nigh to visit CalTech. We arrived late , hotel staff was so friendly and took care of us very nicely from chk in , parking car to bringing bags. They did refuse tip as well since they believe in helping customer.

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Helpful?
Thank Nagareddy
About Hotel's Favourite Review
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Hello Nagareddy, Thank you for the great feedback you have provided. I am pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. Thank you for making Hilton Pasadena for your hotel of choice, and we excitedly await your next visit! Best Regards, Joe Titizian Hilton...

Indianapolis, United States
Reviewed yesterday NEW

I wouldn't recommend staying here until the renovations are complete. This was the worst "Hilton" brand hotel I have ever stayed at. The conditions of the room are not standard for Hilton. A colleague and I chose this hotel for the location. For ~$300 a night this certainly wasn't worth it. The staff is nice, but I was disappointed with...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Patricia N
Aurora, Colorado
Reviewed 4 days ago NEW

Very nice staff but the decor is very dated, old wall paper, old carpets and a higher price then was expected. The staff is very nice and the room service staff are too. I know it's Pasadena but there are so many hotels in the area to choose from. I love Hilton hotels too, this just needs an upgrade.

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Helpful?
Thank Joe S
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Dear Joe S, Thank you for taking the time to provide us with feedback about your stay with us. We appreciate your comments and are very excited to mention that the hotel is about to complete the first phase of our guest rooms this April 2017. Your kind acknowledgement of our Staff and room service staff is very much appreciated....

Lake Arrowhead, United States
Reviewed 5 days ago NEW

Our stay here was excellent. Staff were professional and helpful. Facilities were expected to be above average and the Hilton came through. The pool is great for laps. The workout room provided free weights as well as cardio equipment.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank elizabethpT4533HT
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Dear elizabethpT4533HT, I’m delighted to hear that you enjoyed our facilities, such as our gym and pool. Also, your emphasis on personal interactions with our friendly team generated several smiles around here. We truly appreciate the glowing review you left us and looking forward to welcoming you back in the near future! Best Regards, Joe Titizian Hilton Pasadena

Hanover, Germany
Reviewed 5 days ago NEW

Staff were very helpful, not only with check-in/out but with arranging transport to local amenities, as well as hiring transport to local points of interest. Hotel itself is okay, currently ongoing renovation which should hopefully improve the downstairs lobby/bar area. Given that CA is often in drought, it seems strange that the pressure of the shower head is fixed to...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 527karlw
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Dear 527karlw, Thank you for taking a moment to share your experience. I am pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We look forward in welcoming you back in our new and exciting improvements in the near future! Sincerely, Joe Titizian Hilton Pasadena

Bishop, California
Reviewed 1 week ago

Honesty is important! The construction going on at the hotel interfered with our family experience with relatives from New Jersey. The service and help was very good but it took complaints and rough experiences to finally get what we expected.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank larrycW8898RG
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Dear larrycW8898RG, Please accept my sincere apologies for the inconveniences you experienced due to our hotel modernization. However, I am pleased that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. Please know that we take comments from our guests seriously, and that your feedback and criticisms will help...

Fairfield, United States
Reviewed 2 weeks ago

This location is a nice place to stay with a nice view and balcony. It's within minutes of everything you need in Pasadena. I recommend this location, for business and play. I really enjoyed the stay here, look forward to coming back.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank leandar2017
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Dear leandar2017, Thank you for the great feedback you have provided. We are very happy to hear you enjoyed your overall stay as well as our location being so near to everything in the area. Thank you again for your review, and we look forward to welcoming you back in the future! Safe Travels, Joe Titizian Hilton Pasadena

Los Angeles, California
Reviewed 3 weeks ago

My friend and i stayed at the Pasadena Hilton. The rooms are somewhat dated. However the staff was outstanding as was the location. We stayed there while renovations were going on. The price was a little high

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank roswithar976
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Dear roswithar976, Thank you for taking the time to provide us with feedback about your stay with us. Your kind acknowledgement of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. I...

Bentonville, Arkansas
Reviewed 3 weeks ago

This was my third of fourth time to stay at this hotel and has gone way down hill. They are in the middle of remodeling the hotel but the rooms don't appear to have any work done on them. The rooms are small and have a musty smell. I did have to get my room changed while I was there...

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Helpful?
Thank Stephanie L
HiltonPasadena, General Manager at Hilton Pasadena, responded to this review

Stephanie, Thank You for your feedback. We appreciate the information you have provided. As you are aware we are in the middle of a remodel and the first phase of rooms will be back late March early April. I am sure you will be impressed with what we are doing and I hope to have you come back and enjoy...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hilton Pasadena

Address: 168 S Los Robles Ave, Pasadena, CA 91101-2430
Region: United States > California > Pasadena
Price Range: ₹ 12,767 - ₹ 25,206 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Pasadena 3.5*
Number of rooms: 296
Reservation Options:
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Also Known As:
Hilton Pasadena Hotel Pasadena
Hilton Hotel Pasadena
Pasadena Hilton Hotel
Hotel Style:
#4 Business Hotel in Pasadena
#9 Family Hotel in Pasadena
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Pasadena staff and other travellers.
8 questions
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Questions? Get answers from Hilton Pasadena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views of Pasadena are on the west side. On the east side we had a view of the San Gabriel mountains and the south side the hills.”
 of 5 bubbles Oneusernm2many, 25 Feb 2017 | Read review
“Stay somewhere else”
 of 5 bubbles jmuirishman, 31 Jan 2017 | Read review
“Suites on the high level and east side have excellent mountain range view.”
 of 5 bubbles 808williamr, 15 Jan 2017 | Read review
“Suggest you do the mtn view.”
 of 5 bubbles I7258LWjayc, 28 Nov 2016 | Read review
“Rooms on higher floors on the west side have nice views of the city.”
 of 5 bubbles 392MichaelD, 2 Nov 2016 | Read review
5 of 5