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Hilton Pasadena

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Hilton Pasadena
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1,081 Reviews from our TripAdvisor Community

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Showing 1,045: English reviews
Hot Springs, Arkansas
Reviewed 2 days ago NEW

I interacted with lots of folks during the first week of my month stay. Everybody was very service oriented and helpful. They went above and beyond a couple of times for me and that was much appreciated.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank CQ99
Alpharetta, United States
Reviewed 2 days ago NEW

The hotel was recommended to me by my customer. The location was very convenient to my account and the staff was friendly. The room was nice but you can hear the noise from the street; that way they provide ear plugs. Good idea!!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Michalene C
Ensenada, Mexico
Reviewed 4 days ago NEW

Hotel layout is so typical of the 30 year old Hilton major city properties. This property is aged and is in need of major refurbishing,especially in guest rooms such as rest room amenities shower head, basin, bath tub etc. Health club is much to be desired and outdoor pool and jacuzzi is a laugh. Staff interaction is positive and contributes...

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Helpful?
Thank William R
Sn Jose, United States
Reviewed 1 week ago NEW

Rooms are very tired and need upgrading. Don't expect this from a Hilton. The furniture is beaten, damaged and dirty. Pictures of the room show two chairs, one for the desk and one for sitting. I only had the desk chair so no place to sit and watch TV. Electronic check in and other features including room assignment are worthless...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Chris T
New Jersey
Reviewed 1 week ago

My first impression of the room was that it was clean and modern. The service was wonderful, as I was there for an event, thus having a back to back reservation. They were able to get me a room where we did not have to move for the second reservation. Once we found out that there wasn't a fridge, but...

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Helpful?
Thank Grittney T
HiltonPasadena, Manager at Hilton Pasadena, responded to this review

Hello Grittney T, Thank you so much for taking the time to write us your feedback on your recent stay. Very happy to hear you enjoyed your overall stay as well as our location being so near to lots of restaurants in the area. Many thanks as well for recognizing our staff, I am very excited to share your comments...

Minneapolis, Minnesota
Reviewed 1 week ago

The staff are very friendly and very helpful and the new lobby is beautiful. The fitness center is good as well since it has both free weights and a cable machine. That said, the rooms are aging and it shows. They need to be renovated pretty bad.

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Helpful?
Thank Dave S
Geneseo, Kansas
Reviewed 1 week ago

There isn't a microwave or refrigerator in the room. They are a few blocks from anywhere to eat but they do have a shuttle to drive you within a two mile radius. I will not stay here again for any reason.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank roxanner231
HiltonPasadena, Manager at Hilton Pasadena, responded to this review

Dear Roxanner231, Thank you for taking the time to post a review of your recent stay. I am disappointed to learn you did not get to take advantage of our microwaves and refrigerators which is available upon request, our sincerest apologies. However it was nice to learn you enjoyed our shuttle service which is complimentary within the two mile radius...

Burbank, California
Reviewed 1 week ago

Had a wonderful experience at this hotel! From the staff, to the amenities, to the location itself, wouldn't have changed a thing. We felt very welcome from the minute we checked in, until the very end. Great food and drinks too!

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Helpful?
Thank Moondusst
Hampshire, Illinois
Reviewed 2 weeks ago

We volunteer for OneLegacy, the organization that oversees the Donate Life Float in the annual Tournament of Roses Parade. For the past two years, the Hilton Pasadena has been the selected hotel for float participants, as well as staff and volunteers. Pros: hotel staff is actually trained on how to interact with guests affiliated with the parade. As you might...

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Helpful?
Thank Slp322
California, USA
Reviewed 2 weeks ago

The service and staff at the hotel are awesome! This is where I stay each time I have to work on the LA area. Close to all the Downtown Pasadena fun. Hotel is in need of a makeover, that being said I understand that is happening in 2017.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank abercrga

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hilton Pasadena

Address: 168 S Los Robles Ave, Pasadena, CA 91101-2430
Region: United States > California > Pasadena
Price Range: ₹ 12,389 - ₹ 20,967 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Pasadena 3.5*
Number of rooms: 296
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity and Priceline so you can book your Hilton Pasadena reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Pasadena Hotel Pasadena
Hilton Hotel Pasadena
Pasadena Hilton Hotel
Hotel Style:
#4 Business Hotel in Pasadena
#9 Family Hotel in Pasadena
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Pasadena staff and other travellers.
8 questions
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Questions? Get answers from Hilton Pasadena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites on the high level and east side have excellent mountain range view.”
 of 5 bubbles 808williamr, 15 Jan 2017 | Read review
“Suggest you do the mtn view.”
 of 5 bubbles I7258LWjayc, 28 Nov 2016 | Read review
“Rooms on higher floors on the west side have nice views of the city.”
 of 5 bubbles 392MichaelD, 2 Nov 2016 | Read review
“Some rooms don't have refrigerators, but if you call and request one, they will bring it for you.”
 of 5 bubbles megan-woodruff, 1 Nov 2016 | Read review
“If you are a Hilton Honors member, take advantage of online check-in and choose your room to get a room with a balcony!”
 of 5 bubbles Juls205, 26 Oct 2016 | Read review
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