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The Westin Pasadena

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The Westin Pasadena
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1,287 Reviews from our TripAdvisor Community

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Showing 1,243: English reviews
Mifflinburg, PA
Reviewed yesterday NEW

I stayed here for the Rose Bowl and I could not have been happier! It is located two blocks off the Rose Parade route so we were able to see the parade even though we didn't have tickets. It is conveniently located to restaurants and shops although some shops were closed due to the holiday. We took a shuttle into...

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Helpful?
Thank Fuji1956
Bondsville, Massachusetts
Reviewed 2 days ago NEW

Found a Groupon for a great price for this hotel with a generous breakfast allowance. However was shocked when I was going to connect to their wi-fi and discovered tHe cost of connecting. Location is great and very nice rooms.

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Thank Bernie O
Jeddah, Saudi Arabia
Reviewed 4 days ago NEW

We had one night in Pasadena and chose this hotel, and I was very happy. The staff were great and the location for really good, as places to eat, the cinema and the old part of the city are all within a few blocks. And the beds were so comfortable, I wish I could have taken mine home with me.

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Thank Stephanie F
Plano, TX
Reviewed 1 week ago

We stayed in the Westin Pasadena for the Rose Parade. The room rate was Stupid expensive at $700 per night but I wanted to be close to the Rose Parade Route, so knowingly overpaid for the room rate. But then they had the ridiculous nerve to want extra for Wi-FI; NO WAY. We routinely stay at Westin's and don't even...

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Helpful?
Thank eeclaire1
Benito B, General Manager at The Westin Pasadena, responded to this review

Thank you so much for staying with us and providing your feedback. Our goal is always to provide our guests with a revitalizing, frustration-free stay, and I’m quite disappointed to hear we fell short. I apologize if you were not fully informed of the associated fees with your reservations, I completely understand your frustration. Please know that we do make...

Los Angeles, California
Reviewed 1 week ago

For a 1 night stay it was perfect. The lobby and rest of the Hotel is very nice and centrally located. The rooms are a bit on the smaller side but you get what you pay for. This is a low priced option.

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1Thank DerickG25
Burlington, Connecticut
Reviewed 1 week ago

Great location where you can walk to restaurants and shopping without getting into your vehicle. The car valet price per night was not expensive and the service by the attendants was quick and friendly. I want to thank Ivan at the front desk for helping me print out my tailgating park passes for me when the business printer was not...

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Thank ksonstroem
State College, Pennsylvania
Reviewed 1 week ago

We stayed five nights for The Rose Bowl and Parade. It was a very comfortable room with double doors out to a semi private outdoor terrace that would take you to outdoor stairs to the pool, hot tub or down the outdoor stairs to the patio area with a fire pit off the bar/restaurant area. The breakfast staff and food...

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1Thank Lori1948
Alpharetta, Georgia
Reviewed 1 week ago

We stayed here for the Rose Bowl, and the location of this hotel was just about perfect. The stadium is a brisk 25-30 minute walk away, which kept us out of the shuttle/traffic mess. As for the hotel itself, we thought the room was comfortable and clean, maybe just a tad small and basic. Definitely not bad in any way,...

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1Thank Mike C
Fallbrook, California, USA
Reviewed 1 week ago

We frequently stay at the Westin in Pasadena visiting family in the area. We love the central location and great, comfortable rooms. A real plus on this visit: we received a delicious, off the menu breakfast, included in our Groupon package. Downside: I would agree with other reviewers who commented that it is time for an upgrade on the rooms...

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Thank BethNewcomer
Philadelphia, Pennsylvania
Reviewed 1 week ago via mobile

Location can't be beat, center of Pasadena, close to parade and Rose Bowl stadium However, the hotel does NOT meet expectations for a Westin. I didn't mind the small rooms, but they were tired The beds and sheets didn't seem to be Heavenly (we were told they were). Fitted sheet came untucked every night, towels were so so and plumbing...

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Helpful?
Thank tfmjr
Benito B, General Manager at The Westin Pasadena, responded to this review

Thank you for taking a moment to share your review, I’m so happy to hear that you enjoyed our fantastic location and hospitable team members. We’re so sorry to know we disappointed you; our goal is always to provide guests with comfortable accommodations, and we often receive great comments regarding our Westin heavenly beds and the decor of our rooms....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Find us in the heart of one of California's most exciting cities, with easy access to cultural sites such as the Historic Old Town, museums, restaurants, and the Rose Bowl Stadium. We're also only a short distance from the Pasadena Conference Center. We offer 345 crisp, clean guest rooms and five unique suites, all boasting our signature white Westin Heavenly(R) Bed with pillow-top mattress. Many rooms offer great courtyard or mountain views, and all are furnished with the uplifting Heavenly(R) Bath. ... more   less 

Additional Information about The Westin Pasadena

Address: 191 N Los Robles Ave, Pasadena, CA 91101-1707
Region: United States > California > Pasadena
Price Range: ₹ 14,062 - ₹ 35,156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Pasadena 4*
Number of rooms: 345
Reservation Options:
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Also Known As:
The Westin Pasadena Hotel Pasadena
Westin Pasadena
Pasadena Westin
Hotel Style:
#1 Green Hotel in Pasadena
#2 Business Hotel in Pasadena
#3 Family Hotel in Pasadena
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Pasadena staff and other travellers.
16 questions
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6 months ago
Berkeley, California
over a year ago
over a year ago

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Questions? Get answers from The Westin Pasadena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Expensive price - Mid-range property. We were on the 11th floor and it was quite.”
 of 5 bubbles eeclaire1, 8 Jan 2017 | Read review
“#332 has a small semi private terrace. Wonderful place for coffee in the morning or walk to pool area.”
  • Semi private patio area off the room
 of 5 bubbles Lori1948, 5 Jan 2017 | Read review
“clean, beautiful, grand”
 of 5 bubbles T9377JO_, 5 Dec 2016 | Read review
“11th floor seems to be the best...”
 of 5 bubbles H51OGjoelb, 28 Nov 2016 | Read review
“Corner room was great!”
 of 5 bubbles Travelin'CalGal, 25 Nov 2016 | Read review
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