Outstanding night at this hotel! The room was large and the beds very comfortable. The bathroom was a bit small, but nothing that could not be dealt with. The shower size and hot water made up for it. It was an extremely quiet night- that was wonderful. The employees, especially the maid were so nice and constantly smiled!
We’ve stayed at the Best Western Pasadena Royals before. It has always offered solid value at a more reasonable price. This time it did not disappoint. Strictly observed COVID protocols restricted breakfast offerings etc., but the hotel was still a solid, clean value in an area of many overpriced hotels. We will definitely be back!
Nice comfortable beds, clean room, great shower, right on route 66 you'll enjoy your stay here, great breatfast by a great staff, nice pool, but you will have to ask for room makeup due to Covid, enjoy your stay her we stayed 10 days as it was a very clean neighbourhood.
At least they have decent size parking lot. It is one of those motels beside road. But, it was definitively professionally cleaned. Basic needs and nothing to specially scream about. I don't eat breakfast. So, I can never talk about that part.
I have stayed in many hotels with higher star ratings in many parts of the world over my 68 years. While my stays at the Royal Inn have always been pleasant, this recent stay was exceptional. After completing my check-in, the desk clerk kindly reminded me that they offered a complimentary breakfast. I was looking forward to a post-covid era hotel breakfast and so I awoke early from a good night's rest and headed down to the lobby. I experienced a breakfast that far exceeded my expectations. As i entered the dining area I was met with a warm and delightful greeting from the hostess. The fare consisted not only of the usual packaged foods and fruits but also freshly prepared hot pancakes, waffles, eggs, sausage and potatoes that were as good, if not better than that of a fine restaurant. The hostess kept the serving area clean and the serving trays replenished while also assisting guests in the preparation of their waffles and offering to remove empty plates. She did all of this with smiles and friendly banter that left me feeling like a welcome guest in her home. It appeared she had this same affect on each guest. While I ate the room filled with people who were soon smiling and joining in the conversation and the laughter that this hostess engendered. I overheard a guest on her cell phone urging her husband to come down to the lobby adding, "You can't believe the breakfast down here." So, I hope that you will get to experience an "Elies breakfast" when you stay here, but I would not be surprised if Best Western or another company soon snaches her away to a more prominent position. Nevertheless, when you stay here you can count on considerate staff as well as a clean and pleasant room at a good value, but if Elies is still there it will be a stay of exceptional value.…
I might be burchering the spelling, but Elisia? At the morning breakfast staff was so pleasant and sweet. It’s refreshing when you get service from people who truly enjoy their job. The breakfast was amazing each morning with plenty of choices. Also a refresher after so many hotels use the “Covid” excuse for lack of any customer service and breakfasts. All staff was great, we’ll be coming back
Property is an older venue, but very well maintained. Breakfast was as expected with very friendly and helpful staff. Bed was the usual great BW firm, comfortable sleeper. Internet was easy to manage and sufficient for mail and browsing. Streaming was marginal.. Shower was efficient and easy to use. A great place to stay for a weekend family visit.
Great area, my partner and I were able to make a late night trip to Target that was 5 min away with no traffic. The service was great, staff was very friendly and personable. Upon entering the rooms, you can tell they put a lot of effort into cleaning the rooms. The cleanliness is better than many hotels I’ve seen. Location is lovely, Pasadena is a great town with options to shop, eat, drink. I also didn’t have problems with noise, it was very quiet so my partner and I were able to sleep well.
Stayed two nights over the weekend to attend an event in Pasadena. Booked one night using the Best Western App- that worked well. Needed to add another night- couldn't do that through the app unless I canceled my original reservation. Canceling the first night would have lost the less expensive rate for which I had previously reserved the room. Called BW Reservations- was told they would need to cancel the first night and re-book for two nights- thus, about a $50 increase for the first night. Hung up and called the hotel directly. They were able to just add more night and allowed me to keep the first night for the amount I originally reserved the room. Check- in was great. Employee was super pleasant, professional and helpful while explaining the property amenities and policies. I almost gave three stars for the property on account of how noisy the area is and how you can hear everything in the rooms next to you. Stayed on second floor and the footsteps from above were really evident. TV in room next door was bothdrsome.The bed itself was comfortable but needed a heavier bedspread/comforter. The bed covering was a thin blanket covered by a sheet - too light weight. Toiletries provided were really small- single use/one person. For two nights, two people, and no housekeeping refresh, it just wasn't enough. We did request more at the front desk and were gladly accommodated. I know it's a little thing but when you're touring by bicycle, space is at a premium. It's something we don't carry and we depend on shampoo/conditioner/soap when at a hotel. All in all a pleasant stay, just noisy, which didn't afford one to get a good night's rest.…
This property in Pasadena has become a weekly stop for a clean and affordable room. I am subject to staying in the valley weekly because the the increase traffic since the end of Covid and Royale Inn and Suites offers a good room and a comfortable bed. I have been here on and off for two years and have no plans to change locations.