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Courtyard Los Angeles Pasadena/Old Town

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758 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Los Angeles Pasadena/Old Town
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Showing 723: English reviews
Hong Kong, China
Reviewed 4 February 2015 via mobile

The staff where highly efficient and friendly on checkin and the upgraded rooms are very nice and practical. To be honest, I was pleasantly surprised as its a major improvement over my last stay. The only downside is the chaotic ridiculous breakfast setup. Just about the most stupid inefficient breakfast experience I have ever encountered. So don't stay for the...

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Helpful?
Thank SteveParryHK
Reviewed 3 February 2015

I spent a few nights in this hotel for business. The location is walking distance to Old Pasadena, with plenty of restaurants and pubs / bars to choose from. The hotel itself is well maintained, clean rooms. Sink is not separated by door from main room, but outside toilet / bathroom. Beds were fine, and room spacious. I had view...

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Thank Joachim F
Reviewed 3 February 2015 via mobile

The overall impression and everything related to this hotel was actually pretty good. It could be a four rating except for a few items. No thermostat in the room No safe in the room The wall mounted AC/Heat was very noisy. Breaking, amenities all good, room and bed comfortable, great provision of outlets to charge my phone and devices.

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Thank Woodlands21
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review

Thanks so much for sharing your experience. Your feedback matters We will do our best to turn your pretty good experience this time into a pretty great one next. Until then, safe travels.

Port Townsend, Washington
Reviewed 25 January 2015

I spent four days where this past month and will likely be back for similar stays the next several months. This is a good hotel choice for business travelers, but with some attention to details it has the potential to be even better. The rooms are exceptionally nice -- spacious, sophisticated in decor, with very user-friendly furniture and beds and...

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1Thank ccmccall
Fresno, California
Reviewed 24 January 2015

We stayed here for one night last weekend in a King Room on the 6th Floor. It was obvious the room had been updated. The bathroom counter remodeled as well, tub / shower was older and stained yellow. The room had a refrigerator & microwave oven. The view was...overlooking the top of a gas station, piled up tires and parking...

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Thank TravelerSophia
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review

Thanks so much for sharing the experience. Thanks for looking beyond the immediate to see the beautiful St. Andrews Church next door and the gorgeous mountains behind. We look very much forward to your next visit.

California
Reviewed 22 January 2015

My daughter and I spent MLK weekend at the Courtyard/Marriott and had a very lovely stay. The room was modern, well maintained and recently updated. We slept well. The bathroom was spacious and clean - better than average complimentary toiletries was a perk. Loved having a microwave and refridgerator in the room. All the appliances worked well. Wifi is free...

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Thank Diana S
Monterey, California
Reviewed 16 January 2015

I stayed at this hotel for a wedding where they had a block of rooms set aside. It was nice that the hotel took time to give each of the wedding attendees a little gift that the bride and groom purchased...made us feel special! They have a good bar and breakfast is OK. Our room was nice and very modern...

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2Thank Colette M
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review

Thanks for sharing your thoughts and experience. All sounded great with the exception of your housekeeping experience. I do sincerely apologize. We share these comments with both line staff and Senior level Management with the goal of continuous improvement. Your comment matter, so once again thank you.

Pasadena, California
Reviewed 15 January 2015

We recently stayed at the Courtyard Marriott in Old Pasadena for a couple of days. Upon request, they upgraded us to a suite which was over 500 sq. ft. and very nice. There was a living room with kitchen area (little fridge and microwave) and a separate bedroom. The bathroom was updated and very nice. The location makes this really...

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1Thank Debbie W
San Francisco, CA
Reviewed 15 January 2015

We stayed here for the Rose Bowl over New Year's 2015. This has a FANTASTIC location with tons and tons of restaurants within easy walking distance. So nice to be able to walk everywhere. Also the lobby is fantastic- really big- tons of places to sit, both tables and comfy chairs. They had a great Bistro for coffee (they proudly...

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Thank jpm
Mission Viejo, California
Reviewed 13 January 2015 via mobile

After writing a very favorable review re this property 2 years ago, I'm disappointed to report that since then I've experienced two extremely unfavorable stays . . . one that was borderline hostile (experienced by one of my guests and witnessed by me) and during my most recent stay I was shocked to retire for the evening to a 'beyond...

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3Thank Mark S
Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old Town, responded to this review

Mark – So sorry for your experience. We are disappointed as well. I have sent you an email off line and am appreciative of you reaching out to let us know the exact challenges during your recent stay.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard by Marriott Los Angeles Pasadena/Old Town is located in the heart of Old Pasadena. This Southern California jewel of the Los Angeles area has everything you want in a modern but historic city. Home of the annual Tournament of Roses Parade and college football's Rose Bowl Stadium, home of UCLA Bruins home games, Pasadena is where you want to be in the Los Angeles area. The Courtyard by Marriott® Pasadena Old Town is an upscale full service 314 unit hotel featuring deluxe guest rooms and executive suites with complimentary high-speed Internet access. The Paseo Colorado outdoor shopping plaza is five blocks from this city center hotel. Nearby golfing includes the Annandale, Brookside, and Eaton Canyon courses. Other attractions such as Universal Studios Hollywood®, Santa Anita Race Park, Dodger Stadium, the Staples Center, and Huntington Gardens are easily accessed. The Courtyard by Marriott Los Angeles Pasadena/Old Town keeps you comfortable, convenient and connected. ... more   less 

Additional Information about Courtyard Los Angeles Pasadena/Old Town

Address: 180 N Fair Oaks Ave, Pasadena, CA 91103-3614 (Formerly Courtyard by Marriott Los Angeles Old Pasadena)
Region: United States > California > Pasadena
Price Range: ₹ 9,272 - ₹ 20,034 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Los Angeles Pasadena/Old Town 3*
Number of rooms: 314
Reservation Options:
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Also Known As:
Courtyard By Marriott Los Angeles Old Pasadena Hotel Pasadena
Courtyard Pasadena
Courtyard Los Angeles Old Pasadena
Pasadena Courtyard
Pasadena Marriott
Hotel Style:
#2 Family Hotel in Pasadena
#3 Business Hotel in Pasadena
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Los Angeles Pasadena/Old Town staff and other travellers.
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Questions? Get answers from Courtyard Los Angeles Pasadena/Old Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the court side.”
 of 5 bubbles carlg743, 6 Dec 2016 | Read review
“Away from parking lot entrance”
 of 5 bubbles rlee508, 22 Nov 2016 | Read review
“On a busy street. We didn't hear any traffic noise or any noise from construction which was going on.”
 of 5 bubbles sunnymomCalifornia, 15 Nov 2016 | Read review
“It's a C shaped hotel, so rooms face many directions. I think I would have liked a courtyard view. It's a pretty courtyard.”
  • west facing room
 of 5 bubbles lesuerg, 30 Oct 2016 | Read review
“All rooms are quiet and face the courtyard to the pool!”
 of 5 bubbles JohnTDiaz, 17 Oct 2016 | Read review
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