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Comfort Inn Palo Alto

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Traveller (25)
Room & Suite (25)
Dining (11)
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Overview
  • Excellent15%
  • Very good29%
  • Average39%
  • Poor8%
  • Terrible9%
Travellers talk about
“el camino”(20 reviews)
“tater tots”(2 reviews)
“spent one night”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
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Reviews (180)
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61
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16
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All reviewsel caminotater totsspent one nightyogurtfree breakfaststayed nightsstanford medical centerthe palo alto areawallpaperclerkcleanlinessamenity
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1 - 5 of 161 reviews
Reviewed 9 January 2018

Hotel rooms in Palo Alto tend to be very expensive. The Comfort Inn is at the budget end of the spectrum (motel with exterior corridors). It met our needs and had a better free breakfast (eggs, sausages, tater tots, waffles) than we expected. Parking is...More

Thank cmdevlin64
Response from Comfort I, General Manager at Comfort Inn Palo AltoResponded 14 January 2018

Dear Valued Guest, Thank you for taking the time to provide a review about your recent stay at Comfort Inn Palo Alto. Your responses will be shared with my staff. Please return again soon for a good value and friendly service. Kind regards, Denise Wallace...More

Reviewed 6 October 2017

Had to stay here for Business. Its an old fashioned Motel - rooms are quaint but fine. Staff were very helpful and there is breakfast too. Price was v v v high though - book early and expect a Budget Motel at a high price

Thank drpeterr23
Reviewed 3 October 2017

The service is fine but the price is from California for a room quite old. The rooms on the back are quite, ask if you have problem with noise to sleep, but remember to turn off the AC! If you have a wheel chair this...More

Thank Mar F
Reviewed 14 September 2017

Stayed 5 nights the beginning of September-2017. The room was clean but average. Wallpaper was separating at the seams on various locations on the walls. The 3 stairways that lead to the second floor all need to be repainted. Their was a large metal crate...More

Thank Marshall G
Response from DeniseWallace610, General Manager at Comfort Inn Palo AltoResponded 15 September 2017

Dear Guest, Thank you for providing feedback as we will use this as we complete our upgrades and make improvements to the property. Please provide us with another opportunity to serve your hotel needs in the future. Kind regards, Denise Wallace General Manager

Reviewed 12 September 2017

Very comfortable bed; surprisingly quiet given convenient proximity to busy El Camino; Room was clean; quick & quiet housekeeping crew; spotless pool with attractive grounds; Minor nit - room keys had to be replaced twice due to sensitivity to other credit cards, etc.

Thank barefoot94040
Response from DeniseWallace610, General Manager at Comfort Inn Palo AltoResponded 15 September 2017

Dear Valued Guest, Thank you for your feedback. My staff and I apologize for the room keys needing replacement. Cell phones do demagnetize the keys. Sorry for the inconvenience. Please return again soon. Kind regards, Denise Wallace General Manager

View more reviews
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 109 - US$ 340 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 109 - US$ 340 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (25)
Room & Suite (25)
Dining (11)
Business Centre & Event Rooms (2)
Questions & Answers
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Patty S
11 January 2017|
AnswerShow all 2 answers
Response from Christine K | Reviewed this property |
When I stayed there, it was still prior to their planned renovations. Picture a single room with two queen beds and the decor of an average hotel in the 90's. The furniture is quite worn, and does not fit the room well. I... More
0
Votes
jeannie h
17 February 2016|
AnswerShow all 4 answers
Response from Christopher C | Reviewed this property |
I did not see an elevator, but there are several ground floor rooms away from El Camino, and parking is available in front of those rooms.
0
Votes
Michael K
21 July 2015|
AnswerShow all 4 answers
Response from 588bettyp | Reviewed this property |
We didn't see a fitness center. You might check their Web sight.
0
Votes
Room Tips
"ask for a room at the back to avoid the noise from El Camino."
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"Ask the rooms on the back side."
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"location, location, location!"
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"Bottom floor room (number 15) was quiet and convenient to parking lot"
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