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Hotel rooms in Palo Alto tend to be very expensive. The Comfort Inn is at the budget end of the spectrum (motel with exterior corridors). It met our needs and had a better free breakfast (eggs, sausages, tater tots, waffles) than we expected. Parking is...More
Response from Comfort I, General Manager at Comfort Inn Palo AltoResponded 3 days ago
Dear Valued Guest,
Thank you for taking the time to provide a review about your recent stay at Comfort Inn Palo Alto. Your responses will be shared with my staff. Please return again soon for a good value and friendly service.
Good service and friendly helpful staff. Rooms were clean and comfortable. Plenty of parking and all faculties were great. Breakfast included and is a buffet so take something to transport it back to your room. No complaints.
Response from DeniseWallace610, General Manager at Comfort Inn Palo AltoResponded 23 August 2017
Dear Valued Guest,
Thank you for taking the time to provide feedback regarding your recent stay at Comfort Inn Palo Alto. My staff and I appreciate your compliments and hope to see you again soon for another great stay.
Had to stay here for Business. Its an old fashioned Motel - rooms are quaint but fine. Staff were very helpful and there is breakfast too. Price was v v v high though - book early and expect a Budget Motel at a high price
The service is fine but the price is from California for a room quite old. The rooms on the back are quite, ask if you have problem with noise to sleep, but remember to turn off the AC! If you have a wheel chair this...More
Stayed 5 nights the beginning of September-2017. The room was clean but average.
Wallpaper was separating at the seams on various locations on the walls. The 3 stairways that lead to the second floor all need to be repainted. Their was a large metal crate...More
Thank Marshall G
Response from DeniseWallace610, General Manager at Comfort Inn Palo AltoResponded 15 September 2017
Thank you for providing feedback as we will use this as we complete our upgrades and make improvements to the property. Please provide us with another opportunity to serve your hotel needs in the future.
Response from Christine K | Reviewed this property |
When I stayed there, it was still prior to their planned renovations. Picture a single room with two queen beds and the decor of an average hotel in the 90's. The furniture is quite worn, and does not fit the room well. I... More
When I stayed there, it was still prior to their planned renovations. Picture a single room with two queen beds and the decor of an average hotel in the 90's. The furniture is quite worn, and does not fit the room well. I remember a freestanding armoire in the corner. Adorning the formica bathroom vanity is a microwave, and a few cups wrapped in plastic. The room had a smell which was not offensive but it definitely had the aroma of spices from an Indian restaurant. I believe the room was wallpapered also in the 90's style...
I slept well there though!