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The Palo Alto Inn

Orbitz.comUS$ 210*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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18 Reviews from our TripAdvisor Community

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Showing 18: English reviews
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Los Angeles, California
Reviewed 2 weeks ago via mobile

This is a boutique hotel with a convenient location on El Camino drive near San Antonio Road. The rooms are clean, modern, and recently renovated. All of the basic amenities are taken care of. This is a decent, more affordable option compared to many of the hotel chains in this pricey part of the SF Bay Peninsula.

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Helpful?
Thank yenghis
The Palo Alto I, Guest Relations Manager at The Palo Alto Inn, responded to this review

Hi, We're so glad you enjoyed your stay at The Palo Alto Inn and appreciated our renovated, modern rooms and convenient location. As you noticed, our hotel offers all the amenities you would need, a not extra charge, so guests can have a hassle-free visit. We hope you visit us again the next time you come to Palo Alto! -...

HOTEL’S FAVOURITE REVIEW
Reviewed 7 February 2017 via mobile

This place was great. They just remodeled all the rooms, they're sleek, modern and comfortable. Hot shower and comfortable bed. I would definitely stay here again. You can't beat the price, either. I came for an interview at Stanford and glad I made this choice.

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Helpful?
1Thank Marcus E
About Hotel's Favourite Review
The Palo Alto I, Guest Relations Manager at The Palo Alto Inn, responded to this review

Hi Marcus, Thanks so much for your nice review! We're glad you found our newly renovated rooms "sleek", "modern" and "comfortable" because that is exactly what we're going for! Wishing you the best on your interview and we hope to see you again soon. - The Hospitality Team

Reviewed 4 weeks ago

This was a reasonably quiet place to sleep during the day while working graveyard shift. Breakfast was simple but nice. Relatively easy access to and from the parking lot off El Camino Real. Staff was excellent!

Review collected in partnership with this hotel
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Helpful?
Thank alberto1853
GuestXperienceTeam, Guest Relations Manager at The Palo Alto Inn, responded to this review

Hi Alberto, thank you for your review, we appreciate the feedback. It is great to hear you enjoyed our breakfast and it is always fantastic to hear such positive comments about out staff. I am glad we were able to provide you with a quiet place to sleep which suited your work schedule. We hope to welcome you back again...

California
Reviewed 4 weeks ago via mobile

My husband and I stayed overnight at The Palo Alto Inn. I would definitely recommend staying there. It is an older motel, but I have to say I was pleasantly surprised at how updated, fresh and clean the room was. The room was very comfortable, maybe a little small if you're planning an extended stay, but very quiet. For a...

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Helpful?
Thank mtnpacinis
The Palo Alto I, Public Relations Manager at The Palo Alto Inn, responded to this review

Hi Debbie, Its so wonderful to hear that you had such a nice stay at The Palo Alto Inn, and we really appreciate the 5-star review. In 2016, we completely renovated the entire hotel so everything is modern and new, and our staff is very friendly. We would love to see you again upon your next visit to Palo Alto!...

Reviewed 20 April 2017

Nice comfortable room with very good amenities which includes free in-room snacks. Staff was nice and friendly. Always ready to help. Location was perfect right in center. Will definitely come here again. Thanks.

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Helpful?
Thank Dipak P
GuestXperienceTeam, Guest Relations Manager at The Palo Alto Inn, responded to this review

Hi Dipak, Thank you for taking the time to leave us such a wonderful review! We are happy that you enjoyed all aspects of your stay with us, and that you intend to stay with us again - we can't wait to welcome you back! Best wishes, Hotel Management

Reviewed 18 April 2017 via mobile

I would give this hotel zero stars if it were offered. The "customer service" (written in quotes because there is absolutely NONE) is atrocious. I spoke with two different people including the front desk manager, both of whom were unjustifiably RUDE, rattled off their policy robotically, and as far away from approachable as any human could get. Our reservation was...

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Helpful?
Thank GirlOfTheTrees
GuestXperienceTeam, Guest Relations Manager at The Palo Alto Inn, responded to this review

We are very sorry about the telephone service that you received when you called us. We apologize profusely, and please rest assured that we will re-train our staff on telephone techniques to ensure that this issue does not arise again. We sincerely hope that you have recovered from your medical setback, and that your health continues to improve. Thank you...

Los Altos, California
Reviewed 17 April 2017

Stayed for three nights in April. This is a motel - not a five star hotel, so my review relates to my expectations from a motel. The motel is very conveniently located on El Camino Real, with many amenities around. From the many hotels and motels we searched in the area it had the best combination of quality and price....

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Helpful?
Thank AdiG-ca
The Palo Alto I, Public Relations Manager at The Palo Alto Inn, responded to this review

Hello guest, We really appreciate your nice review of our property and are so glad that you enjoyed your three nights at The Palo Alto Inn. Even though we are an exterior-corridor property, The Palo Alto Inn is very centrally located and it is always our goal to provide guests with 5-star service so they have a 5-star experience in...

Irvine, California
Reviewed 9 April 2017

My room had been renovated and was very nice at a very good price. The hotel staff was friendly. If people aren't happy with the complementary breakfast, they can walk out to El Camino, turn left, walk about 200 yards and they will able to get a great breakfast at Hobee's.

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Helpful?
Thank travelbob718
The Palo Alto I, Guest Relations Manager at The Palo Alto Inn, responded to this review

Hi guest, Thank you so much for choosing The Palo Alto Inn and for leaving such a nice review of our property. We are very proud of the recent renovations to the property and the clean, modern rooms that we offer guests. Also, we're happy that you pointed out Hobee's as it is a wonderful place to get breakfast and...

Los Angeles, California
Reviewed 31 March 2017

This is a late review that I promised the owner of the property. I was in town with my daughter attending a four-day sports camp at Stanford in August 2016. Our first night, we stayed down the street at a hotel that was horrible. It was noisy, not clean - I couldn't spend another night there. Price mattered for us,...

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Helpful?
1Thank SBK7372
The Palo Alto I, Public Relations Manager at The Palo Alto Inn, responded to this review

Hello, What a nice surprise! It means so much to us that you not only enjoyed your experience at The Palo Alto Inn, but you took the time to lave us a 5-star review, many months later. Thank you very much. As you know, we recently completed a total renovation of the property and our staff strives to provide each...

Lakeport, California
Reviewed 25 March 2017

Perfect, just what I wanted. A nice clean room. No noise. Great bed. Well kept motel. Thanks. There is a nice restaurant nearby with just good wholesome food. Across the street is a fancy restaurant if that is your desire. Good place to stay.

Review collected in partnership with this hotel
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Helpful?
1Thank jonescorporation
The Palo Alto I, Public Relations Manager at The Palo Alto Inn, responded to this review

Hello, There is nothing that makes us happier than a review like this! Thank you so much for taking the time to review The Palo Alto Inn and for letting others know about our quiet, clean, comfortable and convenient rooms! We hope you will stay with us again upon your next visit to Silicon Valley. With appreciation, The Hospitality Team

43 photos of this hotel

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our newly renovated boutique hotel adds a fresh, new experience to the Silicon Valley stay. Beautifully redesigned accommodations create a warm, modern retreat for business and vacation travelers who appreciate the proximity of The Palo Alto Inn to all that Silicon Valley has to offer. Our dedicated staff provides guests with impeccable service, the highest quality amenities, and the most value for each and every stay. We work tirelessly to create an ambiance where our guests can relax and unwind so we provide a complimentary grab and go breakfast, complimentary bottled water and in-room surprise snacks, premium T.V. channels including HBO, free parking, high-speed wifi, in-room safes and a 24-hour concierge, available by text. We are proud to be a longstanding member of the Silicon Valley community and we embrace both the historic charm and high tech industry that is our community. We'd like to welcome you The Palo Alto Inn so you can make the most of your Palo Alto experience! ... more   less 

Additional Information about The Palo Alto Inn

Address: 4238 El Camino Real, Palo Alto, CA 94306-4404 (Formerly Days Inn Palo Alto - San Jose)
Region: United States > California > Palo Alto
Price Range: ₹ 8,081 - ₹ 27,604 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Palo Alto Inn 3*
Number of rooms: 24
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Also Known As:
Days Inn Palo Alto - San Jose Hotel Palo Alto
Palo Alto Days Inn
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Questions & Answers

Questions? Get answers from The Palo Alto Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the second floor.”
SBK7372, 31 Mar 2017 | Read review
“There is no elevator so request ground level if you have trouble with stairs.”
catherinelC3230UU, 26 Oct 2016 | Read review
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