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30/7/2017 31/7/2017
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    The Palo Alto Inn

    4238 El Camino Real, Palo Alto, CA 94306-4404
    Hotel website
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    Best prices for your stay
    30/7/2017 31/7/2017
    US$ 216
    US$ 216
    US$ 216
    Traveller (6)
    Room & Suite (23)
    Dining (9)
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    940 reviews
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    Creekside Inn - A Greystone Hotel
    636 reviews
    #6 of 27 hotels in Palo Alto
     
    The Zen Hotel
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    Hilton Garden Inn Palo Alto
    436 reviews
    #5 of 27 hotels in Palo Alto
     
    Overview
    • Excellent51%
    • Very good38%
    • Average0%
    • Poor0%
    • Terrible11%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Concierge
    Wheelchair Access
    Self-Serve Laundry
    Restaurant
    3.0 Star Hotel
    All hotel details
    Offers from The Palo Alto Inn
    Offers & Announcements: 15% off room rate
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    Dinah's Garden Hotel
    940 reviews
    #2 of 27 hotels in Palo Alto
     
    Creekside Inn - A Greystone Hotel
    636 reviews
    #6 of 27 hotels in Palo Alto
     
    The Zen Hotel
    339 reviews
    #7 of 27 hotels in Palo Alto
     
    Hilton Garden Inn Palo Alto
    436 reviews
    #5 of 27 hotels in Palo Alto
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (26)
    Traveller rating
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    1 - 5 of 25 reviews

    Reviewed 1 week ago

    The customer service was really bad. They specified on their website you could have dogs so I brought my dog. Then they yelled at me for having a dog. When I showed them their website that said it was pet-friendly, they said, "well that was...More

    Review collected in partnership with this hotel
    Thank patron99
    Response from GuestXperienceTeam, Guest Relations Manager at The Palo Alto InnResponded 5 days ago

    We are very sorry that our website had not been updated with the most pertinent information, and that we did not deal with your situation with more diplomacy and understanding upon your arrival. We apologize for any rudeness that was aimed towards you, and we...More

    Hotel's Favourite
    Reviewed 4 weeks ago

    Lovely stay at this Inn. Rooms were beautifully appointed. Front desk staff was very kind and helpful. Coffee and nibblies in the a.m. were great. Towels were super. Rooms were very clean. Great location. Easy to get to everything. Very happy and will be back!

    Review collected in partnership with this hotel
    Thank Lori B
    Response from The Palo Alto I, Guest Relations Manager at The Palo Alto InnResponded 4 weeks ago

    Hi Lori, Thank you so much for choosing The Palo Alto Inn and for the lovely review. We're so glad we were able to exceed your expectations with the attention our staff gives to the details. We look forward to hosting you again soon!

    Reviewed 1 week ago

    There is a soda fridge outside which is loud as tractor and thus you can't have any sleep. It is unclear why soda is not complimentary on rooms over $300/night. "Breakfast" is a bunch of long storage stuff, coffee is "instant" one, all in all...More

    Review collected in partnership with this hotel
    Thank yavol2017
    Response from GuestXperienceTeam, Guest Relations Manager at The Palo Alto InnResponded 5 days ago

    We are very sorry that you didn't love your stay with us, and that you were so disturbed by the soda fridge outside your room. Had we known this, we would have offered you another room, which you may have found quieter. It is a...More

    Reviewed 2 weeks ago

    The place was clean and quiet. The bed was really comfy and well provided with pillows. The staff are accommodating, friendly and hard working. I would have given it a 5 star had it not been the funny smell in the closet. Otherwise we had...More

    Review collected in partnership with this hotel
    Thank ms_bee_nice
    Response from The Palo Alto I, Guest Relations Manager at The Palo Alto InnResponded 2 weeks ago

    Hi Miss Bee Nice, We're so happy to hear that you had such a pleasant stay at our hotel! Thank you for the nice review, and we'll look into that funny smell in the closet asap. Thanks for letting us know! See you next time!

    Reviewed 3 weeks ago

    We booked this hotel after we arrived Palo Alto. We arrived this hotel before 2pm which was earlier than check-in time. The manager Ron was very helpful. He let us check in early and sent a fold-up bed to our room as I requested. I...More

    Review collected in partnership with this hotel
    Thank Janet D
    Response from GuestXperienceTeam, Guest Relations Manager at The Palo Alto InnResponded 2 weeks ago

    Thank you for your great review, Janet. We're glad we could provide you with a pleasant and comfortable place to stay. It is wonderful to hear that you enjoyed all of our amenities and our friendly staff. We are sorry that the lack of a...More

    Dinah's Garden Hotel
    940 reviews
    #2 of 27 hotels in Palo Alto
     
    Creekside Inn - A Greystone Hotel
    636 reviews
    #6 of 27 hotels in Palo Alto
     
    The Zen Hotel
    339 reviews
    #7 of 27 hotels in Palo Alto
     
    Hilton Garden Inn Palo Alto
    436 reviews
    #5 of 27 hotels in Palo Alto
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Concierge
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    Details
    • Price range
    • US$ 132 - US$ 409 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 24
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Priceline, Orbitz, Cheap Tickets, Hotwire, TripOnline SA, Cancelon and HotelQuickly so you can book your The Palo Alto Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Palo Alto
    • Also Known As
    • Days Inn Palo Alto - San Jose Hotel Palo Alto ,
    • Palo Alto Days Inn
    Add Photo Photos
    Traveller (6)
    Room & Suite (23)
    Dining (9)
    Bathroom (8)
    Hotel & Grounds (7)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "We stayed on the second floor."
    Read review
    "There is no elevator so request ground level if you have trouble with stairs."
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