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The Palo Alto Inn

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170 Reviews from our TripAdvisor Community

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Showing 163: English reviews
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Moss Landing, California
Reviewed 1 week ago

Least expensive place with decent ratings in the area. Looking for a place to be while needing to be close to Stanford is expensive and difficult. Clean, comfortable, friendly staff/owners. Would stay again without hesitation.

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Helpful?
Thank Lafever M
The Palo Alto I, Public Relations Manager at The Palo Alto Inn, responded to this review

Hi Lafever, We are so glad that you chose The Palo Alto Inn during your recent visit to Stanford University and are thrilled to hear that you found our hotel comfortable and our staff friendly. We strive to offer 5-star service at all times in our newly-renovated boutique hotel. We look forward to seeing you upon your next visit to...

Walnut Creek, California
Reviewed 1 week ago

I stayed 2 nights here while my mom was in Stanford. Mamto at the front desk was very gracious, helpful and extremely welcoming. The rooms are not huge, but if you are just in town to visit at the hospital or go to a meeting, the place will totally meet your needs. New flooring, great bedding, comfortable bed, nice bathroom,...

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Helpful?
Thank dianeberman
GuestXperienceTeam, Guest Relations Manager at The Palo Alto Inn, responded to this review

Hi Diane, I am happy to learn that you enjoyed the value and the amenities of our hotel, and that we provided you with such a good base for your mom's visit to Stanford. Thank you for taking the time to share your positive experience. It's always great to hear that guests would choose to stay with us again, and...

Palo Alto, California
Reviewed 2 weeks ago

had early morning surgery check in and this was close to Stanford but also close to a new Mt View restaurant we wanted to try. friendly front desk staff, and nice in room amenities. will come again, but hope not for same reason

Review collected in partnership with this hotel
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Helpful?
Thank OpaDonC
The Palo Alto I, Public Relations Manager at The Palo Alto Inn, responded to this review

Hello, We're so glad that you found The Palo Alto Inn a comfortable stay in a convenient location during your recent visit to the Stanford Hospital, despite the circumstances of your visit. Our staff strives to offer all guests 5-star service and are very pleased that you found our front desk staff to be friendly. We wish you a speedy...

Reviewed 2 weeks ago via mobile

This place was great. They just remodeled all the rooms, they're sleek, modern and comfortable. Hot shower and comfortable bed. I would definitely stay here again. You can't beat the price, either. I came for an interview at Stanford and glad I made this choice.

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Helpful?
Thank Marcus E
The Palo Alto I, Guest Relations Manager at The Palo Alto Inn, responded to this review

Hi Marcus, Thanks so much for your nice review! We're glad you found our newly renovated rooms "sleek", "modern" and "comfortable" because that is exactly what we're going for! Wishing you the best on your interview and we hope to see you again soon. - The Hospitality Team

Reviewed 4 weeks ago via mobile

The Palo Also Inn really surprised me, I normally prefer hotels in a higher category but this motel does not need to hide, especially when you compare the prices in Palo Alto. Rooms are modern and clean, each Room has a Microwave which I loved a lot. If at all the rooms are a bit noisy during the morning when...

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Helpful?
Thank Michael P
GuestXperienceTeam, Guest Relations Manager at The Palo Alto Inn, responded to this review

Hi Michael, We are delighted to read your review and see that you had a wonderful stay with us. It's really great to hear that we gave you a pleasant surprise! We pride ourselves on providing our guests with a clean comfortable room at a reasonable price, and we appreciate you leaving feedback to that effect. We hope to welcome...

Reviewed 16 December 2016 via mobile

Mrs. Mamfa and her staff provided amazing customer service. We were at Stanford for medical reasons, and it helped they were located close to the hospital. The rooms were very clean, and the Hotel is very quiet at night. We'll have to return to Stanford, and we'll be staying at Palo Alto Inn. Thank you again Mrs Mamfa and Staff!

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Helpful?
Thank Christina M
GuestXperienceTeam, Guest Relations Manager at The Palo Alto Inn, responded to this review

Hi Christina, thank you very much for choosing to stay with us while you or your loved one is in the area for medical reasons. We are delighted that you found us to be a good location to base yourself, and are happy to be of service to you while you are in Stanford. We look forward to welcoming you...

Cleveland, Ohio
Reviewed 27 October 2016

The Palo Alto Inn is housed in a classic mid-century motel, though with a red tile roof to give the structure a bit of charm. The owners have updated it as much as possible; our room had an upscale modern bathroom and clean comfortable furnishings. The landscaping is attractive and there is a patio with inviting shaded sofas. The included...

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Helpful?
2Thank Catherine L
Jon G, Guest Relations Manager at The Palo Alto Inn, responded to this review

Hi Catherine, we're really happy that you enjoyed your stay with us, found our hotel and amenities perfect for your needs. We have made substantial upgrades, so we are really happy to see that you appreciated the progress we have made so far. Thank you for your stellar review and mentioning our staff, and noticing our team's efforts, we are...

Hurricane, Utah
Reviewed 13 September 2016

A rather plain facade hides large, updated rooms. The room had recently been painted and all the standard amenities ( microwave, refrigerator, flat screen TV) appeared to be new. The bathroom was large with faux granite counters and the shower walls in the tub.The shower had a more powerful spray than one has come to expect in California. Very nice...

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Helpful?
1Thank carola f
Jon G, Guest Relations Manager at The Palo Alto Inn, responded to this review

Dear Carola, thank you for giving us such a detailed review - we really appreciate it. We're delighted that you loved our new renovations and enjoyed your stay with us so much, this is the experience that we want all of our guests to have, and indeed the vast majority of them do. We are really happy to see that...

Gainesville
Reviewed 12 August 2016 via mobile

This hotel was great. It was clean, large and conveniently located. It was also well priced for the area. Added bonus were the great TV stations that are typically not offered at most places. We would definitely stay there again. Staff were courteous and welcomed us when we arrived and invited us to return.

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Helpful?
Thank David H
TravelingJon7, Guest Relations Manager at The Palo Alto Inn, responded to this review

Hi David, We are really happy that you enjoyed your recent stay with us. It's great that you found our location so convenient, and that you found our front desk staff to be so helpful - we will be sure to pass your comments to them. We would love if you would come back to stay with us again -...

Palo Alto, California
Reviewed 31 July 2016

I recently stayed at the Palo Alto Inn for just under two weeks. The best thing about this inn is by far the service -- everyone was very friendly and accessible, and went out of their way to make sure that I had a good experience and that any of my questions/concerns were answered. The location was very convenient for...

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Helpful?
Thank upupnawy
TravelingJon7, Guest Relations Manager at The Palo Alto Inn, responded to this review

We could not be happier that you were so impressed with our staff and our service - we'll be sure to pass your comments on to the team. We aim to make this impression on all of our guests, and usually we do. It's great that you liked our amenities and location, and we hope that you'll come back to...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our newly renovated boutique hotel adds a fresh, new experience to the Palo Alto neighborhood. Beautifully redesigned accommodations and spaces create a warm, modern retreat for business and vacation in the Bay Area. The hotel has been a part of the Palo Alto community since 1975, and has been updated to maintain the charm of Palo Alto with all of today's modern amenities and more! Our staff's passion is to provide our guests impeccable guest service, the highest quality amenities, and value for each and every stay. We work tirelessly to create an ambiance where our guests can stay to relax, and unwind. Part of this is done through creating a stress free atmosphere and a welcoming ambiance. Once you step into our property, we want you to feel at home. We value offering a vast array of complimentary amenities, including a high energy grab and go breakfast in the lobby and complimentary bottled water, juice, and surprise snacks in the rooms! We are proud to be a longstanding member of this community with deep roots. Our hotel welcomes all guests to our property to be a part of our extended guest family and to experience beautiful and historic Palo Alto, California! ... more   less 

Additional Information about The Palo Alto Inn

Address: 4238 El Camino Real, Palo Alto, CA 94306 (Formerly Days Inn Palo Alto - San Jose)
Region: United States > California > Palo Alto
Price Range: ₹ 7,642 - ₹ 20,311 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Palo Alto Inn 2.5*
Number of rooms: 24
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Also Known As:
Days Inn Palo Alto - San Jose Hotel Palo Alto
Palo Alto Days Inn
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Questions & Answers

Questions? Get answers from The Palo Alto Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is no elevator so request ground level if you have trouble with stairs.”
 of 5 bubbles catherinelC3230UU, 26 Oct 2016 | Read review
“Second floor rooms are always better”
 of 5 bubbles carolaf495, 12 Sep 2016 | Read review
“All the rooms seem to be the same. One wing is two story the other single story.”
 of 5 bubbles Choicelady320, 22 May 2016 | Read review
“Neighbors were loud next door and could here creaking noise upstairs.”
 of 5 bubbles 154vanessai, 9 Jul 2015 | Read review
“Second floor rooms are better”
 of 5 bubbles 652dougc, 24 Mar 2015 | Read review
5 of 5