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Cardinal Hotel

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Traveller (63)
Room & Suite (31)
Family and Play Areas (2)
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Overview
  • Excellent46%
  • Very good35%
  • Average8%
  • Poor6%
  • Terrible5%
Travellers talk about
“shared bath”(19 reviews)
“city hall”(8 reviews)
“ceiling fan”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Non-Smoking Hotel
Family Rooms
Concierge
Business Centre
2 Star Hotel
All hotel details
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (289)
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Traveller rating
123
91
25
16
15
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123
91
25
16
15
Show reviews that mention
All reviewsshared bathcity hallceiling fanthere is no air conditioningeuropean stylevintage hotelbeautiful lobbycoupa cafedowntown hotelunbeatable locationstanford universitystreet parkingwithin walking distanceaffordable hotelold schoolmodern amenitiescaltrain station
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91 - 95 of 270 reviews
Reviewed 29 March 2017

I was here for work, so not sleeping for 4 nights in a row was torture. It is very cute and I love the character, but my room was on the alley side: people slam the dumpster lids all night long. they dump boxes of...More

1  Thank coffeeplease2017
Response from BrianSmith1924, Guest Relations Manager at Cardinal HotelResponded 6 April 2017

I greatly appreciate you taking the time to share your feedback with us, as we find it to be of significant value. I'm sorry the noise prevented you from getting a good night's sleep - the most important part of a hotel stay. You recognized...More

Reviewed 11 March 2017

I'd actually rate this hotel as between Average and Very Good, so a 3.5 star rather than just a 3. The hotel itself is quaint and charming in the old-world type of way. If you like history, this hotel has done a pretty good job...More

Thank Immortalist
Reviewed 2 March 2017

Staying at the Cardinal is like stepping back in time - ornate furnishings and old-world style decor combined with newer amenities. Be sure to try the elevator at least one time! I stayed for the first time on a business trip and had no problems....More

Thank Rbakken
Response from BrianSmith1924, Guest Relations Manager at Cardinal HotelResponded 6 April 2017

Thank you for taking the time to share this review with us. I am delighted to hear that you enjoyed your stay and our historic property. I do hope that we will have the pleasure of welcoming you back again soon, and wish you safe...More

Reviewed 1 March 2017 via mobile

Love the location of this hotel. Close to everything in Palo Alto and fairly reasonable for this area. Lobby retains it's classic 1920's era feel and the old style elevator gives one a bit of concern. However, the rooms are very comfortable with great beds,...More

Thank Tkyrnr
Reviewed 16 February 2017

What hotel in 2017 doesn't have a fitness center? This is an unrenovated, depressing mausoleum. Everything is dingy. The rooms are small and the bathrooms tiny. Spend the extra money to stay at the Sheraton around the corner.More

Thank Jonathan K
Response from BrianSmith1924, Guest Relations Manager at Cardinal HotelResponded 6 April 2017

Thank you for taking the time to share your review with us here on TripAdvisor. I am sorry to hear that your time with us did not meet your expectations. As we are a historic hotel, we understand that our property is not everyone's personal...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Details
Price range
US$ 134 - US$ 270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Palo Alto
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 134 - US$ 270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Palo Alto
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (63)
Room & Suite (31)
Family and Play Areas (2)
Questions & Answers
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Paul K
27 July 2016|
AnswerShow all 3 answers
Response from Mark M | Reviewed this property |
There is an elevator right by the registration desk. However, I do not recall rooms on the first floor. Also, you will want to call to check for an accessible entrance. I am remembering stairs at the two entrances.
0
Votes
Room Tips
"my room overlooked the main street but I heard very little"
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"2nd floor is easier to get to with your bag"
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"Make sure to book rooms with restrooms away from the backside if you MUST stay here."
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"rooms that face the inner courtyard were quiet at night"
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