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The Zen Hotel

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Traveller (97)
Room & Suite (71)
Dining (9)
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Overview
  • Excellent54%
  • Very good37%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“oatmeal”(26 reviews)
“free snacks”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from The Zen Hotel
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (373)
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355 results
Traveller rating
190
130
22
11
2
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LanguageEnglish
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190
130
22
11
2
Show reviews that mention
All reviewsoatmealfree snacksl'occitane toiletriesfreshly baked cookiesel caminoconverted motelhot breakfastlittle toucheswater bottlestoilet and showerparking lotgreat showerstay there againopened the doorparking areastarbucks coffeeevery morning
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1 - 5 of 355 reviews
Reviewed 4 days ago

This is may second stay at The Zen. On my first trip it was a discovery: quiet, low key, great breakfast, very pleasant staff all at a reasonable price. This trip was even better. They have gym! And the equipment is new and complete. Plus...More

Thank Susan H
Response from Zen_Hotel_Palo_Alto, Front Office Manager at The Zen HotelResponded yesterday

Dear Susan H, I would like to thank you for the wonderful review regarding your most recent experience at The Zen Hotel. I am delighted to learn that we were able to blow your expectations away on your first visit with us. I am glad...More

Hotel's Favourite
Reviewed 16 September 2017 via mobile

Looked forward to my stay here based on all the good reviews, and it didn't disappoint. Cute little motel with doors that open out to parking lot. Very clean, very tidy, zen feel with bamboo and rock gardens. Clean nicely appointed rooms with lovely amenities....More

Thank Sharon W
Response from Zen_Hotel_Palo_Alto, Front Office Manager at The Zen HotelResponded 20 September 2017

Dear Sharon W, I want to thank you for choosing The Zen Hotel for your visit to Palo Alto. We greatly appreciate the kind words and for sharing your wonderful experience with us. We are so happy to learn that we exceeded your expectations. More...More

Reviewed 1 week ago

Thoroughly enjoyed my stay at The Zen Hotel. Friendly front desk staff, comfortable bed, well-appointed room, super clean, snacks and bottled water at no cost in the room, delicious breakfast, great location, great value. Highly recommend!More

Thank Kathrine J
Response from Zen_Hotel_Palo_Alto, Front Office Manager at The Zen HotelResponded 1 week ago

First and foremost I would like to thank you for choosing The Zen Hotel for your most recent visit to Palo Alto. We greatly appreciate the wonderful feedback and kind words regarding your experience with us. I am so happy to learn you enjoyed our...More

Reviewed 3 weeks ago via mobile

Zen Hotel puts the “boutique” back into boutique hotel. A tiny, intimate facility with an Asian aesthetic, I did not get a chance to fully enjoy. I arrived close to 10pm in the dark, pulling into a car park not much bigger than one in...More

Thank MomoB4665
Response from Zen_Hotel_Palo_Alto, Front Office Manager at The Zen HotelResponded 2 weeks ago

Dear MomoB4665, Thank you so much for sharing your experience with us. What a fantastic review! I am so delighted to hear we made such a wonderful impression in the short amount of time that we were able to host you. I agree with you...More

Reviewed 4 weeks ago

Was super impressed with this hotel. Everything was redone, they offer complimentary snacks, and complimentary full breakfast including: bagels, smoothies, bacon, eggs, sausage, french toast, the works!! Everyone was so friendly. They went out and got beer and reese's for my boyfriend's birthday (I requested...More

Thank Kelly W
Response from Zen_Hotel_Palo_Alto, Front Office Manager at The Zen HotelResponded 4 weeks ago

Dear Kelly W, I would like to thank you for the wonderful review regarding your visit with us. We were delighted to assist you in making your boyfriend's birthday memorable with the requested beer and candy bars. I am happy to learn you enjoyed our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 128 - US$ 383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Palo Alto
#4 Family Hotel in Palo Alto
#5 Business Hotel in Palo Alto
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 128 - US$ 383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Palo Alto
#4 Family Hotel in Palo Alto
#5 Business Hotel in Palo Alto
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (97)
Room & Suite (71)
Dining (9)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
LindaL246
15 April 2017|
AnswerShow all 4 answers
Response from Zen_Hotel_Palo_Alto | Property representative |
Dear LindaL246, Thank you for your question. Our complimentary breakfast buffet hours are Monday to Sunday from 7 am to 10 am. If you need to leave earlier than our standard breakfast hours, we have some items we can make... More
0
Votes
Room Tips
"Even the rooms in the parking lot right by the lobby were quiet"
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"Ask for a room that's not on the parking lot"
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"Ask for a room with a patio or balacony"
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"200's are on the 1st Floor (300's above us) out our Room's back door=ZEN GARDENS"
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