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The Westin Palo Alto

671 reviews
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Traveller (79)
Room & Suite (289)
Pool & Beach (36)
Overview
  • Excellent50%
  • Very good31%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“heavenly bed”(18 reviews)
“separate tub”(10 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Rooms
9 Mar10 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (671)Write a Review
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All reviewsheavenly bedstanford universityseparate tubtown countrywalking distanceroom serviceclose to downtownfront desk stafffour seasonsself parksmall poolcaltrain stationrestaurants and shopssilicon valleybusiness centerinternet connectionlove this hotel
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11 - 15 of 647 reviews
Reviewed 7 October 2017

Great location with plenty of shopping and dining options within walking distances, including the Stanford Shopping Center and Whole Foods Market. The hotel is beautifully designed with a classic Spanish vibe. Rooms are spacious and with nice view of the garden patio or swimming pool....More

Thank Le G
Response from Juan R, Guest Services Manager at The Westin Palo AltoResponded 9 October 2017

Thank you for your review. We strive to provide a memorable experience for all of our guests, and it looks like we hit the mark with your stay. We look forward to seeing you the next time you are in Palo Alto.

Reviewed 6 September 2017

We left the Four Points SFO Airport hotel around 1030AM to avoid traffic and headed towards the Westin Palo Alto. Our Uber driver (who was new) had some trouble locating the entrance to the hotel which caused us to arrive nearly an hour later. The...More

Thank davidkwchong
Response from Juan R, Guest Services Manager at The Westin Palo AltoResponded 10 September 2017

Thank you for your review and for your recent stay with us. We have received many positive comments about our Heavenly Beds, and we are thrilled that they are your favorite. As you noted, our property is within walking distance of many local points of...More

Reviewed 5 September 2017

We had a perfect stay at the Westin Palo Alto. The room was spacious and very comfortable. The staff was very friendly and helpful and the location is excellent, bordering the Standford campus and a short walk to downtown Palo Alto. If you stay, a...More

Thank kenosat
Response from Juan R, Guest Services Manager at The Westin Palo AltoResponded 10 September 2017

Thank you for your review. We are fortunate to have a prime location for guests who are looking to make the most out of their time in Palo Alto, and it sounds like you were able to do just that. We look forward to seeing...More

Reviewed 14 August 2017

I hadn't stayed in a Westin in a few years, and I didn't really have a good sense of how it might be similar to or different from a Hyatt or Marriott. I guess I thought it was in that same general category, but maybe...More

1  Thank travelingmomNYC
Response from Juan R, Guest Services Manager at The Westin Palo AltoResponded 17 August 2017

Thank you for your review. There is nothing better than hearing that we were able to provide a memorable experience and I am thrilled we helped save the day! I will be sure to share your great story with our staff and I look forward...More

Reviewed 14 August 2017

I stayed one night at this Westin while in town for business. A week prior, I had stayed at the Westin Grand Central in NYC, and I thought the Westin Palo Alto compared better in most respects (except price - it cost about $500 for...More

2  Thank MsRCY
Response from Juan R, Guest Services Manager at The Westin Palo AltoResponded 17 August 2017

Thank you for your thorough review and for your recent stay with us. We take great pride in the various amenities that we offer and I am very happy that you enjoyed your time with us. Considering your experience as a business traveler, your assessment...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 200 - US$ 792 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Palo Alto
#4 Luxury Hotel in Palo Alto
#4 Business Hotel in Palo Alto
#6 Family Hotel in Palo Alto
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 200 - US$ 792 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Palo Alto
#4 Luxury Hotel in Palo Alto
#4 Business Hotel in Palo Alto
#6 Family Hotel in Palo Alto
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (79)
Room & Suite (289)
Pool & Beach (36)
Dining (25)
Amenities (24)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Bill V
26 January 2017|
AnswerShow all 4 answers
Response from westinpaloaltoGM | Property representative |
Dear Bill V, Thank you for your question. The standard rooms at the Sheraton and Westin are both lovely. The most notable differences between the two are that the Westin standard rooms are slightly larger than the... More
0
Votes
donnerart
15 March 2016|
AnswerShow all 7 answers
Response from pegglesPhoenix_AZ | Reviewed this property |
I parked underground, easily reached from the lobby.
0
Votes
Room Tips
"All the rooms seem fairly equal. You won't get a great view anywhere, so don't worry about it."
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"Garden room"
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"Some of the views are pretty awful (mine was) so you should make sure to ask to face outward where there is a..."
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"very pricey and definitely not worth the tariffs that we were charged - very opportunistic tariffs."
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