We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
6/8/2017 7/8/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Keen

    425 High St, Palo Alto, CA 94301-1621
    Save
    Best prices for your stay
    6/8/2017 7/8/2017
    Lock in the lowest price from our partners
    US$ 273
    View Deal
    Traveller (30)
    Room & Suite (19)
    Dining (3)
    Dinah's Garden Hotel
    949 reviews
    #2 of 27 hotels in Palo Alto
     
    Stanford Park Hotel
    874 reviews
    #1 of 10 hotels in Menlo Park
     
    Enchante Boutique Hotel
    222 reviews
    #1 of 3 hotels in Los Altos
     
    Hotel Strata
    385 reviews
    #1 of 18 hotels in Mountain View
     
    Overview
    • Excellent23%
    • Very good39%
    • Average22%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “white board” (16 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Multilingual Staff
    Wheelchair Access
    Dry Cleaning
    Free Parking
    Pool
    2.5 Star Hotel
    All hotel details
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel_hsx","moduleList":["handlers"],"template":"ibex_photo_carousel_hsx__widget","divClasses":"prw_rup prw_ibex_photo_carousel_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel_hsx__nav_controls"}},"scriptFlags":null}
    Dinah's Garden Hotel
    949 reviews
    #2 of 27 hotels in Palo Alto
     
    Stanford Park Hotel
    874 reviews
    #1 of 10 hotels in Menlo Park
     
    Enchante Boutique Hotel
    222 reviews
    #1 of 3 hotels in Los Altos
     
    Hotel Strata
    385 reviews
    #1 of 18 hotels in Mountain View
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$ 272.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Palo Alto hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "815a2121b4a74c1f82a9352b04ab23e8", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1749454,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[71621781],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":272,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"815a2121b4a74c1f82a9352b04ab23e8","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":273,"lowestMetaPrice":272,"additionalPartner":false,"highestMetaPriceDisplay":273,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":273,"lowestMetaPrice":272,"highestMetaPriceDisplay":273,"hotelName":"Hotel Keen","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjgxNWEyMTIxYjRhNzRjMWY4MmE5MzUyYjA0YWIyM2U4IiwiQUlLIjoiNDhkNmZkZjcyNmQ2NDA5ZmFkNjc1YzlhNThkMTEwZDgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/08/2017", "checkOut": "07/08/2017", "lowestPrice": "US$ 272", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78937460":"OrbitzEWS","71621781":"IB_TravelClickDS_1F1TuYDN","54252330":"TravelocityEWS","115651024":"PricelineIB","65735630":"Hotwire","109220981":"HotelsCom2IB","32666728":"Expedia","32439461":"BookingCom","79499939":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    50
    Reviews (190)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 173 reviews

    Reviewed 2 weeks ago

    Hotel is simple, clean and efficient. i would not seek this hotel for any lengthy stays. It is centrally located, and checking in and out was easy enough. Minimalistic hotel with basic amenities. Friendly staff, but little else that I would be inclined to return...More

    Review collected in partnership with this hotel
    Thank S9143AJstephenc
    Response from pfriedman, General Manager at Hotel KeenResponded 1 week ago

    Dear S9143AJstephenc, Thank you for staying with us. I appreciate the nod to the staff and the room cleanliness. For longer stays I recommend our deluxe rooms which are almost twice the size. Best regards, Peter F

    Reviewed 12 June 2017

    charging 400 USD a night for untidy bed sheets, half empty water bottles and a view of a brick wall is outrageous. Breakfast was poor, airconditioning did not work. Never again and cannot recommend to anyone.More

    Review collected in partnership with this hotel
    Thank 60villeh
    Response from pfriedman, General Manager at Hotel KeenResponded 14 June 2017

    Dear 60villeh, I apologize again for the issues that were brought to our attention in your comment card. As I explained, the water is not replenished daily but placed for arriving guests as a welcome amenity. Requests for additional water are granted immediately. Housekeepers would...More

    Reviewed 6 June 2017

    Lovely people working on the hotel, but for the price... the room was quite small (without wardrobe), small desk (so not possible to work) and Internet wasn't working properly. Good point: it's super clean and quite new.More

    Review collected in partnership with this hotel
    Thank S2818YLteresag
    Response from pfriedman, General Manager at Hotel KeenResponded 11 June 2017

    Dear S2828yLteresag, Thank you for staying at Hotel Keen. I am sorry that you were unhappy with the size and layout of the room. Our deluxe rooms are only a few dollars more and are literally twice the size with a full size desk. Sadly,...More

    Reviewed 22 May 2017

    Good location, close to the city centre and not far from Standford University. Friendly service, clean hotel, average breakfast but very small rooms with no view at all. The price of the rooms were extremely high and thus little value for the money.More

    Review collected in partnership with this hotel
    Thank dorthev2017
    Response from pfriedman, General Manager at Hotel KeenResponded 25 May 2017

    Dear dorthev2017, Thank you very much for the stay and the feedback. I thank you for the high marks to the front and back of house staff. Rates that week ended up much higher than usual (20% higher than our usual midweek rate) given the...More

    Reviewed 2 May 2017

    Terrible shower, poor wifi, and the rooms are tiny. The only good thing is the staff that is very nice. Also, one of the nights the room felt suffocating and was way too hot never mind what temperature I set for the AC.

    Review collected in partnership with this hotel
    Thank giliyeshayahuk
    Response from pfriedman, General Manager at Hotel KeenResponded 4 May 2017

    Dear giliyeshayahuk, Thank you again for the stay and allowing me to address these items offline. I thank you for recognizing the efforts of the staff and do apologize for the operational difficulties you encountered. Best regards, Peter F

    Dinah's Garden Hotel
    949 reviews
    #2 of 27 hotels in Palo Alto
     
    Stanford Park Hotel
    874 reviews
    #1 of 10 hotels in Menlo Park
     
    Enchante Boutique Hotel
    222 reviews
    #1 of 3 hotels in Los Altos
     
    Hotel Strata
    385 reviews
    #1 of 18 hotels in Mountain View
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    Details
    • Price range
    • US$ 149 - US$ 521 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 42
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Orbitz, Travelocity, Booking.com, TravelClick, Expedia, Cheap Tickets, Hotwire, TripOnline SA, Cancelon and getaroom.com so you can book your Hotel Keen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Palo Alto
    Add Photo Photos
    Traveller (30)
    Room & Suite (19)
    Dining (3)
    Hotel & Grounds (23)
    Bathroom (11)
    Nearby
    Enchante Boutique Hotel
    222 reviews
    8.36 km away
     
    Dinah's Garden Hotel
    949 reviews
    5.65 km away
     
    Stanford Park Hotel
    874 reviews
    .77 km away
     
    Hotel Strata
    385 reviews
    10.52 km away
     
    Nearby Restaurants
    Evvia
    571 reviews
    .05 km away
    Rangoon Ruby
    185 reviews
    .08 km away
    Scoop Microcreamery
    31 reviews
    .11 km away
    Darbar Indian Cuisine
    57 reviews
    .10 km away
    Nearby Attractions
    Allied Arts Guild
    32 reviews
    1.37 km away
    Rodin Sculpture Garden
    56 reviews
    1.42 km away
    Anderson Collection at Stanford University
    34 reviews
    1.37 km away
    Cantor Arts Center
    388 reviews
    1.44 km away
    Questions & Answers
    Get quick answers from Hotel Keen staff and past guests.
    Note: your question will be posted publicly on the Questions & Answers page.
    Posting guidelines
    Submit
    Room Tips
    "Get a room facing south"
    Read review
    "Second floor on the south side is probably best, but the rooms will be more expensive."
    Read review
    "high floor to avoid street noise"
    Read review
    "Ask for a room that does not back onto the neighbouring bar -somewhere near the front /south would be best"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing