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Garden Court Hotel

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364 Reviews from our TripAdvisor Community

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Showing 359: English reviews
Reviewed 4 April 2016

Great location and great service in the heart of downtown Palo Alto - Andrea at the front desk is awesome, and Charles at the Valet was excellent - quite, spacious rooms - clean and elegant, and right in the middle of downtown Palo Alto - great food and shopping all within walking distance. No where better to stay in Palo...

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Helpful?
Thank Tj S
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thank you so much for your wonderful review and compliments to Andrea and Charles! We’re happy to hear that you stay was so enjoyable. We look forward to seeing you again in the future! Best, Jeffery P. General Manager

Newport Beach, California
Reviewed 2 April 2016

I made another visit to the Garden Court Hotel and again enjoyed every minute. The location is perfect for walking in downtown Palo Alto and the hotel staff is tops. They are welcoming and nothing is too much to ask. The room was beautiful and relaxing. I love this hotel! It is one of my happy places!!!

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Thank Janice T
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Janice, we're so glad you enjoy your stays with us! We appreciate your loyalty and you are welcome any time. We look forward to seeing you again soon! Best, Jeffery P. General Manager

Newfoundland
Reviewed 24 March 2016

My wife and I spent two nights here as we visited friends & clients. First, the downtown location location is great. The facility itself is first class. Our 4th floor room overlooked the quad and was clean, well appointed and quiet. The papers were as requested, the free wifi worked well

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Thank NewYorkGuy_35
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thank you so much for your review! We're glad to hear you enjoyed your stay. We always strive to provide a 5-star experience, so please feel free to let us know what we can do to give you that exceptional experience if your travels lead you to stay with us again in the future! Best, Jeffery P. General Manager

Menlo Park, California
Reviewed 9 March 2016

We had our rehearsal dinner and wedding at the Garden Court Hotel in February. It was perfect in all ways! Most of our guests were from out of town and stayed at the Garden Court. They all raved about how nice the rooms were and how great the staff was. The valet staff is extremely courteous and prompt in retrieving...

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Thank traveler24422442
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Dear traveler24422442, We are all most grateful that you chose to celebrate this momentous occasion in your life with us. Bringing your family and friends together to share it all here at the Garden Court fills our hearts with joy. Smiles and laughter filled the entire property from every E, McC and Garden Court family & friend- It was a...

New Almaden
Reviewed 20 February 2016 via mobile

I had the best experience ever. The moment you arrive you are greeted by staff, all of the staff were wonderful and went out of their way to we were comfortable and well taken care of. I must say your receptionist, Andrea E. made sure to be sweet and comfortable. She was knowledgeable of everything there was to do in...

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Thank Amy G
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Amy, thank you so much for that wonderful review! Your feedback is exactly the kind of experience we strive to provide with all our guests. We're thrilled you enjoyed your visit with us so much and we look forward to welcoming you back again if your travels bring you back to the Palo Alto area! Our chef, by the way,...

San Francisco, California
Reviewed 19 February 2016

The hotel is charming and beautiful, but unfortunately the guest room we were in was way too NOISY! PRO's: - Beautifully decorated guest room - Amazing service by the front desk staff and valet staff - Great location just off of University Avenue CON's: - The heater in the room was super noisy, coming on and off intermittently throughout the...

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2Thank shinywings
Los Angeles, California
Reviewed 18 February 2016

I interacted with several employees from this hotel from the bellman to the maid staff. I could have not had a better experience or interaction with every encounter. The hotel location is amazing for visitors looking to take in all Palo Alto has to offer. This design and class of this hotel are at the top of the ladder. I...

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Thank ryandQ8561NB
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thank you so much for the incredible review! We're thrilled to hear that you enjoyed your stay with us. Your feedback is exactly what we strive for every day. We hope to see you again soon! Warm wishes, Jeffery P. General Manager

Palm Desert, CA
Reviewed 18 February 2016

Great place to stay when visiting Stanford or the area. Walking distance to everything. Smooth reservations, nice, courteous staff, beautiful, clean rooms and great in-room breakfasts! Will definitely stay there again!

Review collected in partnership with this hotel
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Thank Cheers9
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thank you so much for your lovely review! We're very happy to hear your stay with us was so comfortable and enjoyable, as that is of course exactly what we always strive to provide our guests. We look forward to seeing you again! Best, Jeffery P. General Manager

Orange County, California
Reviewed 8 February 2016

Sometimes the pictures you see of a hotel online far outdo what you actually get in person, however this is not the case here. The rooms are even more gorgeous in person. They are spacious, beautifully decorated and the beds are beyond comfortable. It's also a bonus to have a beautiful balcony to sit out on and enjoy a morning...

Review collected in partnership with this hotel
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Thank Danielle R
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Danielle, thank you so much for your outstanding review. We're so happy to hear our staff was able to make your visit so comfortable and that we could accommodate your early arrival. We always strive to go the extra mile or our guests and we look forward to your next stay with us! Best Jeffery P. General Manager

San Diego, California
Reviewed 4 February 2016

Beautifully decorated rooms. So nice to have a couch! Dreamy beds and linens! Ask for Room 400! Amazing customer service from Nat and Earls curbside greeting to front desk hospitality with a smile and helpful spirit! Heart of charming Palo Alto just tree lined blocks to great restaurants and village vibe. Complimentary truffles and port were offered each evening by...

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Thank Loraine D
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Loraine, thank you so much for your wonderful review. We're pleased to hear that you enjoyed your stay, our evening refreshments, and amenities! We look forward to seeing you again when your travels bring you back to the area! Best, Jeffery P. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Garden Court Hotel and Event Venue rated in 2014 - Four Stars by Forbes Travel Guide. Located in downtown Palo Alto's tree lined streets this luxury boutique hotel offers 62 guestrooms and suites. Ideal for business travelers, meetings in Silicon Valley, leisure guests exploring the area and brides looking for a romantic wedding. With contemporary chic design, charm, luxurious amenities, attention to detail, spectacular location and privacy this ultimate urban retreat is amazing! ... more   less 

Additional Information about Garden Court Hotel

Address: 520 Cowper Street, Palo Alto, CA 94301
Region: United States > California > Palo Alto
Price Range: ₹ 16,819 - ₹ 58,639 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Garden Court Hotel 4*
Number of rooms: 62
Reservation Options:
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Also Known As:
Garden Court Palo Alto
Hotel Garden Court
Hotel Style:
#1 Business Hotel in Palo Alto
#1 Romantic Hotel in Palo Alto
#2 Luxury Hotel in Palo Alto
#4 Family Hotel in Palo Alto
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Questions & Answers

Here's what travellers have asked, with answers from Garden Court Hotel staff and other travellers.
3 questions
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Truckee, California
over a year ago
over a year ago
Palo Alto, California
9 months ago

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Questions? Get answers from Garden Court Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet rooms are facing courtyard”
 of 5 bubbles shaepaye, 17 Mar 2017 | Read review
“Rm 306 is bigger w a couch, but is next to Employee Room & Gym-so can be noisy. Rm416 is at opp corner, quieter w fireplace.”
 of 5 bubbles owhatfun, 7 Mar 2017 | Read review
“Rooms outside the elevators are next to the morning coffee service.”
 of 5 bubbles richardtp2017, 30 Jan 2017 | Read review
“really, any room; however, if possible avoid rooms facing Cowper Street.”
 of 5 bubbles JeffS674, 23 Jan 2017 | Read review
“Try to get a room with a courtyard view”
 of 5 bubbles R1570EFVik, 25 Nov 2016 | Read review
5 of 5