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Stay away from this criminal institution. Book, get sick they will charge you the fill price without mercy. Good luck trying to explain your situation to owners whose English is 2nd grade level. Try some other place for an inexpensive night in Palo Alto!
This is not a very nice motel. In fact, it is in need of severe renovation. The room stank of a mixture of unpleasant odors. The carpeting was old and buckling and had holes in it. The walls and ceilings had numerous stains and I...More
Response from Diana J, Owner at Oak Motel Palo AltoResponded 27 July 2017
Cleanliness is extremely important to us, and it's a shame you had any reason to disagree. We appreciate the feedback and will keep your comments in mind going forward, though.
My Experience Here At The Oak
Has Been VERY POSITIVE: Very Clean,
Very Comfortable, Very Centrally Located.
HOWEVER: housekeeping has been
Cleaning the bathroom floor with
(A Chemical or Chemicals) which
Make the Bathroom Floor DANGEROUSLY
SLIPPERY (even when Completely Dry).
Response from Diana J, Owner at Oak Motel Palo AltoResponded 3 June 2017
Rich, we sincerely apologize for this, and we appreciate you bringing this to our attention. We'll definitely keep this in mind going forward.
Other than that, we're thrilled you had a great stay. We'd love to have you back again sometime!
Horrible smell in the "non-smoking" room, (mix of smoke and... pee? Moist?...Couldn't tell. I had no other choice as this place was the only one that had vacancies, I know why.
Pretty dirty carpet, cigarette holes. Ok, there's a huge flat screen and free wifi,...More
Thank Phil B
Response from Diana J, Owner at Oak Motel Palo AltoResponded 27 May 2017
Phil, it's a shame to hear your room wasn't up to our standards. Cleanliness is extremely important to us, and we'll look into this issue. We apologize for any inconvenience and wish you all the best.
After visiting this place, I have been wondering how in the world can you give this place even 1 star, and I see 2 and 3 star reviews! Where have those people been? The room was old and yuck. I had a hard time sleeping....More
Response from Diana J, Owner at Oak Motel Palo AltoResponded 14 November 2016
Your comfort is always our top priority, and I really wish that had been your experience when you stayed with us. We'll be looking into your concerns right away, and we hope we get another chance in the future to welcome you back and provide...More
US$ 100 - US$ 205 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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