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Embassy Suites by Hilton Palmdale

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Embassy Suites by Hilton Palmdale
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601 Reviews from our TripAdvisor Community

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Showing 598: English reviews
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Dayton, United States
Reviewed 1 week ago

I would highly recommend this hotel! Upon entry, CLASSY, immaculately clean, modern, lots of seating. The dining area was very organized and all stations were accessible even though there were a lot of people trying to eat at the same time. Very impressed by the made-to-order breakfast. The quality of the food, the presentation and variety, exceeded my expectations. What...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank staceyr466
Merlin W, General Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Stacey, Thank you very much for taking the time to share your very positive experience. I am so glad that you enjoyed your visit so much, and I look forward to hopefully welcoming you back in the near future. Thanks again, Merlin Wan General Manager

Saint Louis, Missouri
HOTEL’S FAVOURITE REVIEW
Reviewed 21 December 2016

This hotel is one of the newer in the region and has nice large rooms with separate living/kitchenette area. Walk in showers in most king rooms are great! Bathroom is a great location in the awesome layout of the room. The evening reception is one of the best I have seen in regards to the quality and quantity of snack...

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Helpful?
Thank Tall-Traveler6ft7
About Hotel's Favourite Review
CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Tall-Traveler6ft7: Thank you so much for taking to time to write a detailed and positive review. I apologize for the spa being out of order during your visit, hopefully if/when you stay with us next time, we can ensure the spa will be up and running so you can enjoy a peaceful relaxation time. Thank you for choosing to...

Saint-Louis, Senegal
Reviewed 1 week ago

This is a very nice hotel, room house keeping is the only exception. I stayed three nights at this hotel and never once received house keeping room cleaning. I even had to call for towels, one would think after the first call to have towels and room cleaned they would of caught on, but apparently not.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank W9620IPjamesh
Merlin W, General Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear W9620IPjamesh, I appreciate you taking the time to share your feedback, as this allows us the opportunity to improve our service. I apologize that you did not receive consistent attention to your room while staying with us. We know how much our guests are looking forward to returning to a clean and comfortable room, and I feel disappointed and...

San Diego, California
Reviewed 2 weeks ago

The management worked with me on a booking issue, which was definitely appreciated. The staff was warm and friendly and the rooms were spacious and clean. We enjoyed the pool and spa, and had a great time at the breakfast and happy hour. Thanks again, Embassy Suites Palmdale!

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Helpful?
Thank kcarce05
Merlin W, General Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear kcarce05, Thank you for staying with us. I am so glad to hear that you enjoyed your visit, and I look forward to any opportunity to welcome you back to the hotel in the future. Thanks again, Merlin Wan General Manager

Sacramento, United States
Reviewed 3 weeks ago

I was pleasantly surprised with a happy hour with an extensive variety of free drinks and ability to enjoy the drinks in a classy atmosphere. The room, hallways, gym and the lobby were always clean. Front desk provided reat service and the next morning i enjoyed a great breakfast with good options. I only ran into breakfast options like that...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank yaroslavg2017
Merlin W, General Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear yaroslavg2017, I am pleased to hear that you enjoyed your stay with us here at the Embassy Suites by Hilton Palmdale so much. I do hope we have the opportunity to welcome you back soon. Thank you for sharing your review. Sincerely, Merlin Wan General Manager

Tucson, Arizona
Reviewed 3 weeks ago

Got into hotel at 6, did not mention the happy hour. No recognition of honors standing. Rate changed from original reservation, no explanation. No offer to look at cheaper rates like AAA. Only differed to manager coming in st 9 am. Had a flight to catch so I could not stay. Restaurant got my hamburger and salad wrong. Wedge salad...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank G5990BRanthonyg
Merlin W, General Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear G5990BRanthonyg, I sincerely apologize for your recent experience with our hotel. Our Front Desk team certainly should have thanked you for your loyalty as an HHonors member, and invited you to the Evening Reception. However, often our Front Desk agents do not have the authority to change your rates, and this is why they would refer you to our...

Palmdale, United States
Reviewed 4 weeks ago

very clean, well located, excellent breakfast, clean and groomed staff. Don't do room service as they up charge you 3 times for delivery, room service and tip. I can't type 200 words. I'm trying to type characters.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank John H
Merlin W, General Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear John, We appreciate your patronage and that you took the time out of your day to share your feedback with us. We do charge a $2.00 delivery fee on all room service orders, as well as a 19% gratuity. Any additional tips for your room service attendant are totally optional. However, please note, that all items available on the...

Ventura, California
Reviewed 5 weeks ago via mobile

This is the second time I have stayed at this Hilton property. I found it very clean and comfortable. The staff was very friendly. The lobby has a very open feel. The Koby burger and free happy hour are why I returned.

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Helpful?
Thank mikekennedyauthor
Merlin W, General Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Mike, Thank you for your continued loyalty to the hotel; We are already looking forward to your next visit to the Embassy Suites by Hilton Palmdale. Our Evening Reception, and our Fourteen Restaurant and Lounge team members work hard to ensure your comfort and satisfaction and I will be passing along your positive feedback. If you enjoyed the Kobe...

Henderson, Nevada
Reviewed 17 January 2017

Great service and facilities. I don't have to wonder if I'll sleep well. I like the quality breakfast (not just bagels but a healthy, omlettes-to-order breakfast). Every employee I spoke with was courteous without exception. THIS is my goto place when work brings me to Palmdale.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank PickyNit
Merlin W, General Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear PickyNit, We are so glad to hear that you have had continuously enjoyed your visits to the Embassy Suites by Hilton Palmdale, and will pass along your nice comments to the team. Until next time, loyal traveler, be well. Sincerely, Merlin Wan General Manager

Scottsdale, Arizona
Reviewed 12 January 2017

Denver, salt lake, Phoenix never once had an issue with embassy but Palmdale felt like a motel noisy and dirty. Staff was horrible, over all "embassy standard" sure went out the window at this location let me tell you

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank j0e562
Merlin W, General Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Eric, I am very sorry that your stay with us did not meet the Embassy Suites by Hilton standards that you are used to. I would really love the opportunity to hear more about your experience with us, and to address your concerns, and make this right. Please do consider reaching out to me to discuss. Your comfort and...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A proud member of the Hilton Worldwide family, the Embassy Suites Palmdale is an excellent choice whether traveling for business or pleasure. For your dining enjoyment, we offer a complimentary, made-to-order breakfast and a nightly evening reception, as well as a full-service restaurant, Fourteen, for enhanced dinner options. Enjoy a drink at the bar, take a dip in the pool, take care of business in the business center and get your sweat on in the fitness center while you're here. We are excited to be ranked #1 on Trip Advisor, and have received a Trip Advisor Certificate of Excellence Award in 2012, 2013 and 2014. Our HHonors members return time and time again for a continued excellence in guest experience. Located 45 miles from Los Angeles, near Edwards Air Force base, and in close proximity to offices and project sites for Boeing, Northrop Grumman, and Lockheed Martin, you will enjoy easy access to shopping, golf and work during your stay at Embassy Suites Palmdale in the Antelope Valley. ... more   less 

Additional Information about Embassy Suites by Hilton Palmdale

Address: 39375 5th St W, Palmdale, CA 93551-3886
Region: United States > California > Palmdale
Price Range: ₹ 11,537 - ₹ 17,776 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Palmdale 3.5*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity, Priceline, Hotels.com and Expedia so you can book your Embassy Suites by Hilton Palmdale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Palmdale Hotel Palmdale
Hotel Style:
#2 Family Hotel in Palmdale
#3 Business Hotel in Palmdale
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Questions & Answers

Questions? Get answers from Embassy Suites by Hilton Palmdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Floor has decent views and was very quiet.”
 of 5 bubbles Travlin2, 11 Dec 2016 | Read review
“corner rooms are large and quiet.”
 of 5 bubbles 800hildap, 8 Nov 2016 | Read review
“During Winter, choose West-facing room for view. During Summer, choose East-facing if staying only one night in during the Summer.”
 of 5 bubbles FresnoJohn, 1 Nov 2016 | Read review
“Become a Hilton Honors member and you can see what is available and you can pick the room you want.”
 of 5 bubbles 598marcusw, 18 Oct 2016 | Read review
“I always shoot for high floors”
 of 5 bubbles 287DanK287, 14 Sep 2016 | Read review
5 of 5