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Avalon Hotel and Bungalows Palm Springs

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Avalon Hotel and Bungalows Palm Springs
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1,122 Reviews from our TripAdvisor Community

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There are newer reviews for Avalon Hotel and Bungalows Palm Springs
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Showing 1,104: English reviews
Vancouver, British Columbia, Canada
Reviewed 26 September 2013

We enjoyed our stay at the Viceroy! We spent 3 nights in a lovely suit. The poolside service was amazing! All of the employees were more than happy to accommodate us. And they took time to chat, which gave the service a personal touch. The food was great from breakfast to dinner. The rooms were a bit aged, however, it...

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Thank Ida A
Reviewed 25 September 2013 via mobile

This is the best hotel anywhere!! Service is top notch and best location in Palm Springs. I've stayed at many four seasons and they can't match the level of service the Viceroy provides. I feel at home here and will keep coming back every time I can.

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Thank DrFirully
ViceroyPalmSprings, Director of Sales at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear DrFirully, Thank you for taking the time to recognize our staff for their service, I will be certain to share your feedback. We look forward to welcoming you back soon. Until then ~ safe travels! Sincerely, Olivia Prescott Director of Sales & Catering

New York City, New York
Reviewed 24 September 2013

We had a delightful stay at the Viceroy Palm Springs. We loved the vibe at the hotel - very fun and cool! The staff were super friendly and helpful. We were luckily enough to get a rom upgrade so we were in a HUGE suite but we spent most of our time by the pool drinking cocktails and eating truffle...

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Thank Mr and Mrs C
Minneapolis, Minnesota
Reviewed 24 September 2013

My wife and I spent our 1 year anniversary at the Viceroy this last weekend, and had a wonderful time. The complex is kept very clean and tidy and has a hip vibe to the whole place. I got in touch with the management prior to our trip to arrange for some special touches and that turned out to be...

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Thank ManFromMinneapolis
ViceroyPalmSprings, Director of Sales at Avalon Hotel and Bungalows Palm Springs, responded to this review

Hi John! Thank you very much for your detailed review. I am so glad you had a great time and took me up on some of my recommendations. I received your emails about the A/C while I was in Dallas and had called the Front Desk to expedite the repair for you Sunday morning. I just realized that my iphone...

Reviewed 19 September 2013 via mobile

Where do I start. The reservation staff-awful. Hospitality-decent until you have a problem. We booked a room with two queen beds and requested a roll away bed or suite with a sofa bed. They assured us we would have either. That equaled neither. We were in for a wedding, I alerted the desk the room would not meet our request....

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Thank Traveltootie
ViceroyPalmSprings, Director of Sales at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear Traveltootie, Thank you for taking the time to share your feedback. I realize that the a/c wall units in our Premium Studio rooms are less than ideal and our historic resort is starting to show some wear. We have recently doubled up an active maintenance program to keep up with the age of the resort such as refinishing bathtubs,...

Brooklyn, New York
Reviewed 10 September 2013

My husband and I did a road trip starting from Palm Springs. We stayed at the Viceroy for 2 nights and it was definitely worth it. Our room was ready right away upon checking in even though we were early. I requested an upgrade and had to wait but it was worth it. I had a massage at Estrella Spa...

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Thank BrightlightsBigCity1
Los Angeles, California, United States
Reviewed 9 September 2013

We usually stay at a different place when we visit Palm Springs but we gave the Viceroy a shot and loved it. Older hotel but nicely updated. Room was very spacious and nicely updated as well. We stayed in one of the Waverly rooms right off one of the three pools which was very convenient. Service and people were great...

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Thank Joe K
Los Angeles, California
Reviewed 4 September 2013

We recently had friends from Italy stay with us. Because we wanted to cover a lot of territory with little effort, we took a number of small motor trips. On one, we went from Los Angeles to San Diego via Palm Springs. We stayed at the Viceroy and loved it. The vibe was so Palm Springs...got to hang at the...

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Thank losAdesigner
ViceroyPalmSprings, Director of Sales at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear losAdesigner, I am so pleased to hear the wonderful experience you had with us and hope you return soon. Until then ~ safe travels and thank you for staying with us! Sincerely, Olivia Prescott

Auckland Region, New Zealand
Reviewed 31 August 2013

We recently stayed at the Viceroy for our honeymoon. We were over from New Zealand after winning the trip and had heard amazing things about the Viceroy. Unfortunately we were really disappointed. Check in went smoothly, we were informed at check in that the phone in our room was broken and would be repaired the next day, and didn't think...

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3Thank underwatergal2013
ViceroyPalmSprings, Director of Sales at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear underwatergal2013, Thank you for taking the time to sit down and write a detailed review. Although this is no way to relive a honeymoon experience, there is a valid explanation to your some of your concerns. Unfortunately the vendor that gifted you this stay, did not arrange for advance payment of the room, tax and resort fee prior to...

Milan, Italy
Reviewed 29 August 2013

The PS Viceroy provides excellent value, I would choose it again! PROS - Nice and helpful staff (super!) - Location, close to shops and restaurants - Free bike rental - Very large room - 2 pools in beautiful gardens CONS - Noisy AC - Kitsch decor... but... who cares?

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Thank Monica C
ViceroyPalmSprings, Director of Sales at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear mc582, Thank you very much for taking the time to share your feedback. I am glad you enjoyed the service provided by our staff (I will be sharing your feedback) and resort grounds. I would like to follow up on that noisy A/C. Would you be so kind to email me the last name on your reservation so that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
A jewel box nestled in the heart of downtown Palm Springs, the historic Avalon Hotel and Bungalows Palm Springs rests at the foot of the rugged San Jacinto Mountains on four acres of fragrant, beautifully manicured gardens. Its Spanish architecture punctuated by a series of secluded, private bungalows, calls forth the iconic, storied Golden Age of Palm Springs, exuberantly updated with Hollywood Regency interiors by renowned designer Kelly Wearstler. At Avalon every experience has been hand-curated by a team of collaborators and bona fide hotel aficionados. You might say it's a calling. A penchant for wanderlust. A mind for singular retreats and unrepeatable vibes. We hold an affinity for one-offs, anomalies and the irrefutable allure of a personal touch. Our trademarks are small batched. Think of us as your own private hideaway. All you have to do is stay. ... more   less 

Additional Information about Avalon Hotel and Bungalows Palm Springs

Address: 415 South Belardo Road, Palm Springs, CA 92262 (Formerly Viceroy Palm Springs)
Region: United States > California > California Desert > Palm Springs
Price Range: ₹ 15,660 - ₹ 55,380 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Avalon Hotel and Bungalows Palm Springs 4*
Number of rooms: 67
Reservation Options:
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Also Known As:
Viceroy Palm Springs Hotel Palm Springs
Viceroy Hotel Palm Springs
Palm Springs Viceroy Hotel
Hotel Style:
#5 Luxury Hotel in Palm Springs
#5 Spa Hotel in Palm Springs
#8 Family Hotel in Palm Springs
#21 Romantic Hotel in Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from Avalon Hotel and Bungalows Palm Springs staff and other travellers.
8 questions
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Questions? Get answers from Avalon Hotel and Bungalows Palm Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a bungalow”
 of 5 bubbles ItalyGirl717, 13 Feb 2017 | Read review
“garden view best”
 of 5 bubbles LaurenceD499, 18 Jan 2017 | Read review
“Get a bungalow!”
 of 5 bubbles erin_mn4, 2 Jan 2017 | Read review
“Can only speak to the bungalows as I have never stayed in the standard rooms. Love the Regency pool bungalows though the other bungalows have larger back yard with fun 'sunning' bed which lovely plus your space is quieter/more removed from the main restaurant/pool/jacuzzi scene. Also might wanna bring your own french press (despite having a full/old school kitchen which we loved there are no coffee makers) and/or acrylic wine glasses if you want more than a plastic cup poolside. :) Biggest bonus -- Love love love that pups are welcome. :) ”
 of 5 bubbles , 2 Jan 2017 | Read review
“The bungalows are amazing with your own private patio/seating area and fireplace.”
 of 5 bubbles jennywyman, 27 Dec 2016 | Read review
5 of 5