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Avalon Hotel and Bungalows Palm Springs

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Avalon Hotel and Bungalows Palm Springs
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1,151 Reviews from our TripAdvisor Community

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Showing 1,132: English reviews
Start your review of Avalon Hotel and Bungalows Palm Springs
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Reviewed 5 days ago NEWvia mobile

What an awesome place even if you have to work! This will be my "go to" place. Great staff, beautiful accommodations, comfy beds and five star service. It seemed that every time I needed something, the staff was just waiting to serve. Super prompt room service and laundry pick up. Need to come for pleasure next time. Great vibe!

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Helpful?
Thank Heide W
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear Heide W Thank you for your wonderful review of your stay! Your kind words have been shared with our team! We are so pleased our colleagues were attentive to your requests. While this appears to have been a "working trip", we would be delighted to welcome you to an even more relaxing "leisure" stay very soon. Our three pools...

cali
Reviewed 1 week ago

We love the Avalon! We've stayed there twice, and most recently got a two bedroom bungalow. Love the charming hotel entrance, Hollywood regency decor, full kitchen/dining area, small private patio, awesome location (you literally cross the street and you're already on the main drag with easy access to restaurants, shopping, etc), beautifully maintained courtyard, and great pools. We ate at...

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Helpful?
Thank andromeda313
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear andromeda3133, Thank you for your very kind and thoughtful review. Your descriptive words totally captures the ambiance of the Avalon Hotel & Bungalows! We are very proud of our colleagues. Your remarks have been shared. They continually strive to ensure that each and every guest leaves feeling refreshed and very well cared for. We are in the process of...

Reviewed 2 weeks ago via mobile

I really wanted to write a glowing review because I loved this place when it was the Viceroy. But things on this visit felt a bit tarnished. I still enjoyed the location, the staff was very nice, the little gym was very tidy, the food is surprisingly good (turkey burger in a lettuce wrap was outstanding), drinks were well sized...

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Helpful?
1Thank David T
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear David T. We appreciate you taking the time to share your very positive as well as your constructive remarks. Your opinion is vital, so that we may continually strive to ensure that every guest has a wonderful experience. We are currently making some improvements in terms of the overall appearance of the property both "front of house" and "back...

Santa Ana, California
Reviewed 2 weeks ago

This was our second visit, first one was about 5 years ago. The property is very well maintained and the room looked very nice, but smelled musty the whole time. Another person in our group said theirs smelled musty too. A third person had to be moved because their room leaked. Booking: The room rate quoted is not what you...

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Helpful?
Thank Peter M
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear Peter M, Thank you for taking the time to share your constructive remarks. You raise a very good point regarding web searches. When one searches for the "Avalon Hotel & Bungalows", several sites will populate the screen, with the "Avalon" name displayed. These are all termed "third party sites", meaning they are not the hotel's website, which is www.Avalonpalmsprings.com....

Los Angeles, California
Reviewed 2 weeks ago

We brought my parents to the Avalon a few weeks ago as an anniversary gift, and had a fabulous stay. I haven't been to the property in years, because our go to has been the Parker. I must say, I was reminded what a lovely property this is. The staff is so kind and considerate, and take care with all...

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Helpful?
Thank amy p
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear amy p, Thank you for such a wonderful review! Your very kind comments have been shared with our team. We are so proud of our colleagues. They truly want to ensure each and every guest has a very pleasant stay with us. It sounds like your parents enjoyed as well! We appreciate you returning to stay with us, and...

San Francisco, California
Reviewed 2 weeks ago

My husband and I have been going to Avalon (which we still lovingly refer to as the Viceroy) consistently for about seven or eight years now, for about two weeks a year. We have a very special place in our heart for this hotel. We travel a lot and are lucky enough to stay in some truly spectacular properties. But...

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Helpful?
Thank BrookMeakins
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear BrookMeakins, Thank you for your detailed and wonderful review of the Avalon and our colleagues. They all are indeed very engaged members of our team. Your kind words have been shared with them. We certainly appreciate your very loyal patronage over the years! We certainly look forward to welcoming you back very soon!

California City, California
Reviewed 3 weeks ago via mobile

Looked forward to a nice weekend at this hotel. The first room we got felt and looked dirty. This hotel is rundown and needs a good cleaning and upgrade. An "upgraded $500 per night room was slightly better than motel 6! Housekeeping barely cleaned the room, no wash clothes and barely any towels. Front door had a large gap that...

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Helpful?
Thank slhawk
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear slhawk, Thank you for sharing your constructive comments. Please accept our sincerest apologies for the housekeeping issues you encountered. This is not at all up to our standards and has been followed up on internally. There apparently is a room or two that needs the weather strip to be installed. Apologies this was not yet in place. We do...

Reviewed 4 weeks ago via mobile

The AVALON HOTEL, since April 2015, is nestled in the Historic Tennis Club Neighborhood & is walking distance to the ❤️Heart of Downtown Palm Springs! My Husband & I have been coming back to this hotel for over a decade, and when it was formerly known as the VICEROY! This Historic Hotel Property, ESTRELLA INN, was built in 1933, and...

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Helpful?
Thank LagunaBch
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear LagunaBch, Thank you for one of the most detailed and erudite reviews we have ever received! You are truly an artist with your words. Your descriptive tone totally captures the essence of the Avalon Hotel & Bungalows like a painting. It is quite apparent you take a sincere interest in your travel experiences. As a hotelier, this is so...

Reviewed 4 weeks ago

This hotel is a lovely oasis with beautiful,well cared for grounds, friendly and accommodating staff and good food. It's ideally located with a great view of the mountains and we felt very well looked after by everyone we encountered from the valet parking attendant to the manager. We stayed in a two bedroom bungalow which was very private and quiet...

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Helpful?
Thank steveandsyl
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear steveandsyl, Thank you for your wonderful review! You have absolutely honed in on the charm and character of the Avalon Hotel & Bungalows. We are so pleased you enjoyed one of our two bedroom bungalows! If those walls could talk, the stories they would tell! The original features do retain the charm of the era in which they were...

Redondo Beach, California
Reviewed 5 weeks ago via mobile

I stayed at this hotel last minute and it was great. The staff was very accommodating and pleasant! Room was small but perfect for just me. Very close to downtown. Bummed I didn't get to enjoy bar, it looked like fun as I walked in late night.. Hope to enjoy a longer stay next time.

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Helpful?
Thank Leslee S
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear Leslee S, Thank you for your very kind review! Sometimes last minute getaways can be the most fun. Indeed Chi Chi bar has a great vibe! We do look forward to welcoming you back very soon, and hopefully for a longer stay.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
A jewel box nestled in the heart of downtown Palm Springs, the historic Avalon Hotel and Bungalows Palm Springs rests at the foot of the rugged San Jacinto Mountains on four acres of fragrant, beautifully manicured gardens. Its Spanish architecture punctuated by a series of secluded, private bungalows, calls forth the iconic, storied Golden Age of Palm Springs, exuberantly updated with Hollywood Regency interiors by renowned designer Kelly Wearstler. At Avalon every experience has been hand-curated by a team of collaborators and bona fide hotel aficionados. You might say it's a calling. A penchant for wanderlust. A mind for singular retreats and unrepeatable vibes. We hold an affinity for one-offs, anomalies and the irrefutable allure of a personal touch. Our trademarks are small batched. Think of us as your own private hideaway. All you have to do is stay. ... more   less 

Additional Information about Avalon Hotel and Bungalows Palm Springs

Address: 415 South Belardo Road, Palm Springs, CA 92262 (Formerly Viceroy Palm Springs)
Region: United States > California > California Desert > Palm Springs
Price Range: ₹ 12,511 - ₹ 62,492 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Avalon Hotel and Bungalows Palm Springs 4*
Number of rooms: 67
Reservation Options:
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Also Known As:
Viceroy Palm Springs Hotel Palm Springs
Viceroy Hotel Palm Springs
Palm Springs Viceroy Hotel
Hotel Style:
#5 Luxury Hotel in Palm Springs
#5 Spa Hotel in Palm Springs
#8 Family Hotel in Palm Springs
#21 Romantic Hotel in Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from Avalon Hotel and Bungalows Palm Springs staff and other travellers.
9 questions
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Questions? Get answers from Avalon Hotel and Bungalows Palm Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We love 521; we often say we would buy it if we could!”
BrookMeakins, 6 Apr 2017 | Read review
“Either in the older Spanish rooms or around the pool in the newer buildings which do have excellent patios or balconies.”
MatthewXCurry, 6 Mar 2017 | Read review
“Regency Kings are small”
KMZGAC, 26 Feb 2017 | Read review
“Get a bungalow”
ItalyGirl717, 13 Feb 2017 | Read review
“garden view best”
LaurenceD499, 18 Jan 2017 | Read review
5 of 5