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Ace Hotel and Swim Club

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Ace Hotel and Swim Club
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817 Reviews from our TripAdvisor Community

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There are newer reviews for Ace Hotel and Swim Club
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Showing 775: English reviews
Toronto, Canada
Reviewed 2 weeks ago

This was a last minute getaway, middle of the week for some good old relaxation and that's what we got. Let me start by saying it's reasonably priced, the staff is friendly and will go above and beyond to make you feel welcomed and comfortable. My dad had a broken leg, they made sure our room was easily accessible and...

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3Thank debsdebomb
Toronto, Canada
Reviewed 3 weeks ago

This is a hard one to evaluate and I've travelled the world. There's nothing wrong with Ace. Front counter staff are very helpful, the place is clean, the pool is great, the setting and the rooms are large, but there are two issues. 1. What is style of this place?. The lobby is macrame covered, the walls in the room...

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1Thank unhappytraveller123
Seattle
Reviewed 3 weeks ago

This is a very cool place. Everything about it is cool. The staff, the guests, the pool, the bar, and the rooms. Our room had a very fancy tent-like decor. Every little detail was attended to and was unique. There is a price to pay for your stay here, but it is in an area of expensive hotels. I think...

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Thank yummyrib
Reviewed 4 weeks ago

We arrived after a long road trip and everything was perfect: check in, food, the room, the atmosphere, and the music: we came across a very intimate concert in the bar - no more than 20 people. I would gladly go back anytime.

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Thank Herme A
Celeste B, General Manager at Ace Hotel and Swim Club, responded to this review

And we would gladly have you back anytime! We are so pleased that you enjoyed yourself! Please come back and see us again!

Zurich
Reviewed 4 weeks ago

Stayed here in summer on one of the hottest weekend in every regard. Loved every part of this hotel, the pool, our room, the bathrobes, drinks at the pool, this oversized melon to hang out on in the pool. We got up early the next morning for a hike in Joshua Tree Parc and the strong (!) take away coffee...

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Thank BarbaraZH
Celeste B, General Manager at Ace Hotel and Swim Club, responded to this review

So great to hear! Thank you for staying with us; we are so happy that you had such a good trip! Please come see us again!

australia
Reviewed 4 weeks ago

Our son and daughter in law had their wedding at this venue, it was perfect with everyone staying in the hotel for some days before. We congregated around the pool for breakfast, lunch and dinner for a couple of days before the event, by the time the ceremony took place everyone was at ease and it was such an intimate...

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Thank linda4
Celeste B, General Manager at Ace Hotel and Swim Club, responded to this review

Amazing to hear about your son (and now daughter-in-law's) wedding and your overall experience at the hotel! We are so glad you enjoyed your stay with us and hope to see you again and again!

A TripAdvisor Member
Level Contributor
5 reviews
1 helpful vote
Reviewed 4 weeks ago via mobile

We stayed at the Ace Palm Springs for the third time in three years. The hotel continues to evolve and thrive in this mixed market town. The Ace just gets it right repeatedly. Very professional staff. Food is excellent. A little slow on the room cleaning but overall we loved it again. The true test is "quality over time". The...

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Thank A TripAdvisor Member
Celeste B, General Manager at Ace Hotel and Swim Club, responded to this review

Thank you, thank you! We sure appreciate your comments on our evolution! Let us know the next time you are here so we can pay special attention to getting your room cleaned earlier, we are happy to! Thank you for your loyalty over the years! We hope to see you again very soon!

Reviewed 16 February 2017 via mobile

For $250 plus a night and $8 beers I expect a little more than a bed on the floor. I understand the look and theme but come on this, is an under $200 a night hotel/motel. Staff friendly, room clean, love the music upon door opening.

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1Thank Samuel H
Celeste B, General Manager at Ace Hotel and Swim Club, responded to this review

Hey, sorry to hear that. We do hope you'll have a change of heart but we know we aren't for everyone. If you do decide to come back, please let us know so we can buy you a beer!

London
Reviewed 15 February 2017 via mobile

A magical place to stay after a trip up the mountain which towers over the backdrop of the pool area. We had a suite which was perfect for our family of 5 and felt lavish and decadent at the same time. Food at the diner also highly recommended and the staff were great, particularly Abraham. Only fly in the ointment...

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Thank malcolm79
Celeste B, General Manager at Ace Hotel and Swim Club, responded to this review

Thank you so much for that amazing review! We appreciate you staying with us and look forward to your next visit! And, we found that bear, he will be better with his poolside manner of asking children not to run on the pool deck! We hope to see you again very soon!

Los Angeles, California
Reviewed 13 February 2017

Great place if you want to be loud and party, not so great of a place if you want piece and quiet. We stayed in a patio room with fire place in January--even though it's not peak pool season, the pool area was quite loud all hours of the day and night (it closes at 2am). If you're looking for...

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1Thank Janelle J
Celeste B, General Manager at Ace Hotel and Swim Club, responded to this review

Hi there, thank you for staying with us. We are happy you had a great time while you were here and hope to have you back very soon. For visitors looking for a quieter time, we do offer a second pool that is much more serene. Come back soon to see us again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Dine at King’s Highway, drink at the Short Bus, late night at the Amigo Room, swim at the Club, massaged in a Mongolian Yurt. ... more   less 

Additional Information about Ace Hotel and Swim Club

Address: 701 E Palm Canyon Dr, Palm Springs, CA 92264-8811
Region: United States > California > California Desert > Palm Springs
Price Range: ₹ 13,552 - ₹ 39,217 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ace Hotel and Swim Club 3.5*
Number of rooms: 205
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Also Known As:
Ace Hotel And Swim
Ace Resort And Swim
Hotel Style:
#3 Top resorts Hotel in Palm Springs
#13 Business Hotel in Palm Springs
#25 Romantic Hotel in Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from Ace Hotel and Swim Club staff and other travellers.
10 questions
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Long Beach, California
Anchorage, Alaska
over a year ago
Bakersfield, California
over a year ago
Bakersfield, California
Auckland, New Zealand

See all questions (10)

Questions? Get answers from Ace Hotel and Swim Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 207 had a great patio with a fireplace and was very close to the pool without being to close.”
 of 5 bubbles Cacillas, 20 Mar 2017 | Read review
“The rooms with the patios come with fireplaces that are great to relax by!”
 of 5 bubbles hilaryf93, 16 Mar 2017 | Read review
“Book directly through the hotel, the room will make or break your stay”
 of 5 bubbles CourtneySC01, 8 Mar 2017 | Read review
“The lower level rooms have small patios, and fireplaces so if you have a pet or smoke”
  • View at night overlooking the second pool from the room.
 of 5 bubbles debsdebomb, 7 Mar 2017 | Read review
“No elevator to the second floor rooms. This is a busy street so you might want a room in the interior of the hotel.”
 of 5 bubbles yummyrib, 2 Mar 2017 | Read review
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