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Palm Mountain Resort & Spa

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Palm Mountain Resort & Spa
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304 Reviews from our TripAdvisor Community

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Showing 273: English reviews
Melbourne, Australia
Reviewed 2 days ago NEW

Was very happy with my stay in December. Very clean room, staff were extremely friendly and the location is perfect. Everything was really well thought out. Will going back for another stay at that apartment.

Thank Luke602
Swindon, United Kingdom
Reviewed 1 week ago via mobile

Only down side was room overlooked road and therefore didnt feel like we could leave door open. Place felt safe Nd we accessed our room from internal corridors. Room was clean and comfortable. Hotel staff were helpful to answer our questions. Check in and out was very efficient.

Thank Claire C
TimPalmSprings, General Manager at Palm Mountain Resort & Spa, responded to this review

We only have 2 rooms that face the road, most others face our beautiful pool area. We would have been glad to change your room. I hope you can return next time you are in Palm Springs. Tim

New York City, New York
Reviewed 1 week ago

Wow! The place is average, but the bed was the absolute worst. The shower was also not very clean, and kinda of falling apart. The soap dispensers were disgusting, so we had to go out a buy our own soap and shampoo. I did not sleep well here.

Thank Todd G
San Diego, California
Reviewed 2 weeks ago via mobile

The bed was comfortable and if it weren't for the baby crying in the room next to ours we would have slept well. The staff was pleasant. The rooms were clean. The rooms are old and the shower head needs to be changed because the water barely makes it out. The best thing about this hotel is the location and...

Thank Kimberly64
Phoenix, Arizona
Reviewed 2 weeks ago

We found the staff to be ultra friendly. The room was spacious albeit a little 'tired'. There was a coffee machine, fridge and microwave in the room, all of which we used. There wasn't much lighting so we found it hard to see in some circumstances, like trying to see the microwave dials and buttons which was in the cupboard...

Thank Sharon T
Temecula, California
Reviewed 2 weeks ago

The location just behind the heart of Palm Springs and steps to more restaurants and shops then you can visit in one week is 5 out of 5. We booked 3 rooms for the New Years Eve nite and long weekend. Booking was easy and check-in took about 2 minutes. One huge plus was that we had two rooms (...

Thank CaptainTar
Fort Wayne, IN
Reviewed 3 weeks ago via mobile

A little outdated but clean, affordable rooms with convenient location to downtown and very friendly staff. Either you want a review or you don't to put a minimum number on a free, solicited review is ridiculous. Don't ask again unless you change your policy.

Thank DFFFortWayne_IN
TimPalmSprings, General Manager at Palm Mountain Resort & Spa, responded to this review

Thanks for your review

Seattle, Washington
Reviewed 3 weeks ago

This was our first trip to Palm Springs. We wanted something very central at a good price so we could explore easily as we anticipate coming back in the future. This hotel isn't fancy but you can walk around town easily and there's good parking, so getting in and out is never tough. We had a nice big room, the...

Thank MerryTravels
TimPalmSprings, General Manager at Palm Mountain Resort & Spa, responded to this review

Great, thanks for the great comments

Naperville, Illinois
Reviewed 4 weeks ago via mobile

I ended up breaking out after staying here... I asked to speak to the manager. I called the resort to let them know what the doctor said and they acted like i was lying...they didn't believe me. I wasn't looking for anything in return just wanted to inform them what had happened and make sure they thoroughly clean the room....

Thank Blessed20132013
TimPalmSprings, General Manager at Palm Mountain Resort & Spa, responded to this review

Thank you for writing. We need follow up with our pest control company. If you any your doctor are concerned that there was bed bugs in the room, I am happy to tell you there were no bugs found in the room you stayed in. Bed bugs are everywhere, restaurant chairs movie theatres, planes etc. I am truly sorry you...

Edmonton, Canada
Reviewed 4 weeks ago

Location - the location of this hotel is awesome and just minutes from the downtown stores and restaurants. Upon arriving we noted a large new hotel being built right across the road - the hotel next door was also under construction and this hotel was under construction............construction noise could be heard in the lobby, pool area........and well everywhere. We arrived...

Thank angelasT220EN
TimPalmSprings, General Manager at Palm Mountain Resort & Spa, responded to this review

Yes there is a building under construction down the street, but we don't receive that many complaints. It is nearing completion, looking forward to that.

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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Palm Mountain Resort & Spa is an award-winning oasis in the heart of downtown Palm Springs, just 1 block from famed Palm Canyon Drive. Located just footsteps from all there is to see and do in downtown Palm Springs, the Palm Mountain is a short stroll to the Desert Art Museum, 40+ popular restaurants, unique shops, boutiques, galleries and the Spa Casino. At the Palm Mountain, there is little need for car rental – when you can walk to it all. Palm Springs Airport is a quick 5 minute drive from the hotel which provides complimentary airport shuttle service. ... more   less 

Additional Information about Palm Mountain Resort & Spa

Address: 155 South Belardo, Palm Springs, CA 92262-6327
Region: United States > California > California Desert > Palm Springs
Price Range: ₹ 8,192 - ₹ 19,114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Palm Mountain Resort & Spa 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Palm Mountain Resort And Spa
Palm Mountain Hotel Palm Springs
Hotel Style:
#8 Top resorts Hotel in Palm Springs
#10 Spa Hotel in Palm Springs
#28 Romantic Hotel in Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from Palm Mountain Resort & Spa staff and other travellers.
18 questions
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1 month ago
Yuma, Arizona
2 months ago
Porthcawl, United Kingdom

See all questions (18)

Questions? Get answers from Palm Mountain Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms alongside the pool area for a view or book one of the newer suites”
 of 5 bubbles CaptainTar, 2 Jan 2017 | Read review
“I am not sure if there are good rooms.”
 of 5 bubbles SliderSC, 10 Dec 2016 | Read review
“Ask for a room off the patio away from the pool”
  • No water pressure in shower, two unlabeled dispensers of ?
  • Comfortable beds and nice two-chair desk
  • Good lighting in bathroom
 of 5 bubbles jobethco, 3 Dec 2016 | Read review
“Get a room with a private balcony, Rooms away from the elevators are quieter.”
  • Bathroom
  • Flat panel TV
  • Bathroom
  • Two double Beds
  • Small Microwave and Refrigerator
  • Room
 of 5 bubbles nativecal, 27 Nov 2016 | Read review
“Try the spa! My massage was great!”
 of 5 bubbles 396trishaa, 20 Nov 2016 | Read review
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