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150 S Indian Canyon Dr, Palm Springs, Greater Palm Springs, CA 92262-6604
Lowest prices for your stay
US$ 250
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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About

#44 of 78 hotels in Palm Springs
Location
Cleanliness
Service
Value
Stay in one of our 163-stylish guest rooms featuring upscale amenities and comforts fit for a King. Enjoy custom-designed furniture and a curated collection of contemporary artwork in your decked-out room. So leave your worries at home and the car in park. You've arrived.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Sauna
Restaurant
Poolside bar
Meeting rooms
Spa
Facial treatments
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
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Centrally Located
1280Reviews17Q+A100Room tips
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Popular mentions
denice b wrote a review Jun 2021
Saint Paul, Minnesota9 contributions4 helpful votes
This disgusting place is the worst hotel in the world. Advertised free shuttle service and free breakfast. I called for a shuttle from the airport & got a recorded message then was disconnected. Free breakfast was a stale donut & terrible coffee. The carpets were filthy, the elevator had dog pee in it for hours. The restaurant was never open, the bar closed @ 9pm. We didn't have room service for 2 days. When I inquired @ the front desk I was told to make an appointment for room service. The pool was closed & the jacuzzi was out of service. Please, don't stay here.
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Date of stay: July 2020Trip type: Travelled with friends
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Shania K wrote a review Jun 2021
1 contribution1 helpful vote
Our AC in our room barley even worked. The phone in our room did not work. Paid almost $800 for a 3 night stay (fri-mon). The staff was super friendly but the overall quality of the hotel just kind of looked fun down. Does not match up to the pictures online. Definitely won’t be returning.
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Date of stay: June 2021Trip type: Travelled as a couple
1 Helpful vote
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lawRN23 wrote a review Jun 2021
Kailua-Kona, Hawaii32 contributions11 helpful votes
I would have given it one star, but I gave two due to location, and I felt terrible for their employees. COVID has hit everyone hard, especially the tourism and travel industries. However, this hotel recently went through more than just that, and I attribute much of its woes and failures to upper management including their financial people and the exchange of capital and their poor business decisions regarding loans and property investments. We little peoples…the employees and customers pay the ultimate price for their selfish, foolish, and reckless actions. And it shows in their properties. I was super impressed with the Hard Rock Hotel Palm Springs when I visited them, just prior to Hard Rock pulling out and having another company come in and invest in the property and assume ownership. The Hard Rock is a tried and true novelty brand, while somewhat touristy, had at least a good theme and a hotel to match here in Palm Springs. I LOVE Palm Springs, and decided to stay at Hotel Zoso this time, hoping that the transition wasn’t too terrible. I was here for a bit of a “workation”, which meant working some in my room as well as getting out and goofing off a bit, including the pool and other amenities (what amenities?). I arrived from Portland later, around 9pm. Their room service was already shut down, and Palm Springs food delivery winds down about this time. Why, in a hotel this large, is there not at least a sundry shop with snacks and something we can grab to hold us over until morning??? (the Hyatt does)…. unnacceptable. Grab something at the airport then, Karen! You say. Well, I nearly missed my connecting flight because well, that’s an entirely other Karen review for United and their being late out of the gates (no weather or mechanical issues, so who knows….). So SURE! Would definitely have grabbed something IF I DIDN’T HAVE TO SPRINT TO MY CONNECTING FLIGHT (SIT DOWN, KAREN, geeez). Got to my room, which was HOT; turned the AC down to 60. Lowest my room ever got was 79. I was on the second floor, facing the pool. Room itself a bit of a disappointment. Not vacuumed well, bodily fluids on the sheets on one of the queen beds, no ice bucket, no cups, no info on the hotel or menu for room service in am (it’s on the TV menu…no one mentioned that). The rooms really need updating. Heck, the whole place needs updating. It has SO MUCH POTENTIAL! Rooms are good size, views are good. This place has been horribly ignored. The employees have all at least made an effort, but when called to address the AC, they had a maintenance guy open up the ceiling access (whatever, he was here 5min). Their solution? A fan! Genius! My room still registered 79 degrees 4 hours later in the evening. It was 105 that day. In the desert, you MUST have decent AC. It’s expected. And it’s a health hazard for people to not have it. While yes, I know, I know, most hotels have the AC set at a threshold that saves them money. But at least Vegas gets it. It’s hot. Cool them off, and they’ll be more inclined to spend money. Even the lobby here is hot. !? Later this day, went down to get more ice, the ice maker wasn’t working. Hot room, no ice maker. IN. THE. DESERT. I called to complain, and asked for the manager. The manager left a half hour ago, and there is no manager tonight (on A SATURDAY NIGHT) until 11pm. This is beyond unacceptable. On my way to the working ice maker, people asked if my room AC worked….. The fridge in the room was not working either. It is primarily used for a minibar but due to COVID, they have stopped filling them (but they can serve tons of beverages in a common area-the pool!). Doesn’t make much sense. But lots during COVID doesn’t. While the employees are doing the best they can, clearly, their upper management just doesn’t care, will continue to charge overly high rates and resort fees for amenities that aren’t quite there yet. But you can book a cabana for $450! I actually checked out for my last few nights; booked the Hyatt and they gave me a cabana for FREE all day the following day after hearing all of this. Want a successful hotel? -Staff up. Happy staff, more money. And pay them well. Char did comp my resort fees for 2 nights, ahd Chella(?) was trying to be helpful. Hats off to both of them. -Decent AC. Boast it. Pay for it. I had to go to the casino to get decent AC, and checked in to the Hyatt, where my AC went right down to as low as I could stand it. -Sundry shop. Or room service. And DECENT room service. When you pay that much for it, it should be at least average. Your sundry shop can sell alcohol. You KNOW that it sells. -Update your rooms. You have the money. Keep up with the times. Creature comforts, aesthetics, a theme, attention to cleanliness and details are a huge detail for your customers. The Hyatt had a number you could text for room needs (towels, soaps, etc etc). They texted me intermittently to see if all was good. Thoughtful! -Update your pool areas. New, CLEAN lounge chairs, etc. More shade. Especially if you have crappy AC I am from Portland. It is rumored that a Portland company purchased this place. Come on. Seriously. You have some great properties in PDX. Get busy and get this one going. No excuses. As we come out of COVID, make it happen. Come back stronger than ever and really invest, market, and cater to your clients. Show us you care. That is sorely lacking here. I would stay here, maybe, if AC is fixed and Hard Rock took over again…well no…if they totally took over for good. Stay away from this place.
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Date of stay: June 2021
Value
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Trip type: Travelled on business
Room Tip: Choose a room opposite the pool if you want it quieter
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Allison S wrote a review Jun 2021
1 contribution1 helpful vote
NO AC!!! This was the most terrible experience I’ve ever had at a hotel. I have never left a hotel early - but there was no other option due to the horrible conditions of this hotel. THE AC WAS NOT WORKING!!! It was 108 outside! They did not care - absolutely criminal to stay open!!
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Date of stay: June 2021Trip type: Travelled with family
Room Tip: Do not stay here unless you love being at a constant sweat!
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BusinessOrPleasure96 wrote a review May 2021
Washington State20 contributions4 helpful votes
Yes, it's a great location, and if you're looking for a loud pool scene, this might be your place. Our room was pretty run-down - wallpaper peeling, carpets not so clean, the vinyl chair was literally disintegrating into powder on your clothing if you sat in it. Tough to get any towels at the pool. Front desk variable, valet-parking(only choice) was a bright spot.
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Date of stay: April 2021
Rooms
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PRICE RANGE
US$158 - US$357 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
zoso hotel palm springs, zoso resort palm springs, zoso palm springs, hotel zoso
FORMERLY KNOWN AS
Hard Rock Hotel Palm Springs
LOCATION
United StatesCaliforniaCalifornia DesertGreater Palm SpringsPalm Springs
NUMBER OF ROOMS
163
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Frequently Asked Questions about Hotel Zoso
Which popular attractions are close to Hotel Zoso?
Nearby attractions include Brandini Toffee (0.2 km), Palm Canyon Drive (0.4 km), and VillageFest (0.4 km).
What are some of the property amenities at Hotel Zoso?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Zoso?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Zoso?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Zoso?
Yes, parking is available to guests.
What are some restaurants close to Hotel Zoso?
Conveniently located restaurants include Great Shakes, The Sandwich Spot, and Le Vallauris.
Are there opportunities to exercise at Hotel Zoso?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hotel Zoso?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Zoso?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Zoso offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Hotel Zoso?
Many travellers enjoy visiting Indian Canyons (6.0 km), Elvis Honeymoon Hideaway (2.4 km), and Village Green Heritage Center (0.2 km).