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Quality Inn Palm Springs

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Quality Inn Palm Springs
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244 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Palm Springs
Reviewed 12 February 2014

Review collected in partnership with Easytobook.com
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Helpful?
1Thank Eli S
Sequim Washington
Reviewed 18 January 2014

We found ourselves deciding to split a trip between Santa Barbara and Phoenix to make the drive more manageable. Palm Springs was a good mid-way point and we chose to stay at the local Quality Inn for two reasons. First, we use Choice Hotel properties frequently for short, overnight stays. Second, this was not a stay in our original budget,...

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Helpful?
4Thank TripFran
Art F, General Manager at Quality Inn Palm Springs, responded to this review

Thank you for taking the time to write a review. We are sorry you were disappointed in your stay and wish you would have brought it to my attention when you were in house so I could have rectified the situation. We woul have been happy to change your room and help you with any problems you were having. When...

New Westminster, Canada
Reviewed 2 January 2014

We went to Palm Springs for the first time ever on Dec. 22/2013 & stayed at the Quality Inn. It is so clean & well kept. The staff are fabulous, and the pool is super too. There are NO bugs at all as other reviewers have posted, & all the staff are very friendly. A special kudo to Pedro. We...

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1Thank lauriekarl
Art F, General Manager at Quality Inn Palm Springs, responded to this review

Thank you so much for taking the time to write such a nice review. We appreciate your business and kind words. We hope to see you again soon.

San Jose, California
Reviewed 29 December 2013

This hotel is by far the worst hotel experience. Frond Desk guy was nice and friendly and everything was smooth until we got into the room. Outside of the room and parking lot is total dark. All the lights are blocked by trees so you can't see your car. As this area is pretty safe so that is not a...

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2Thank Saitan
Art F, Manager at Quality Inn Palm Springs, responded to this review

Thank you very much for taking the time to write a review. We are disappointed you did not enjoy your stay.

Palm Desert, California
Reviewed 15 December 2013

This was a very disappointing stay due to how my credit card was used by the front desk staff. We were billed twice. We paid cash and still had the authorization post as a charge to our account. Our trip was seriously disrupted by time spend with the front desk staff, the manager and on the phone with our credit...

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Helpful?
Thank KiholoHono
Art F, Manager at Quality Inn Palm Springs, responded to this review

As I tried to explain to you when you stayed here there is a difference between a charge and an authorization. When you checked in you said you would be paying cash at the end of your stay. Since we did not have the cash up front our computer automatically authorizes a one night’s stay plus a $30 incidental authorization....

Ridgecrest, California
Reviewed 1 December 2013

The first two days of my four day visit were very good. I don't think this place gets the good reviews it's entitled to. My room was tastefully decorated and very clean - no bugs! The staff was nice, and the grounds are quite lovely. The linens were snow white, the TV worked well, as did the fridge and microwave....

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Thank vj s
Art F, General Manager at Quality Inn Palm Springs, responded to this review

Thank you for the kind words. I remember speaking with you about the problem with the dog. I did ask the people to leave as I thought it was very irresponsible to leave the dogs alone while being gone for an extended period of time. Unfortanately we could not find accommodations for them at any other hotel. We try to...

East Lansing, MI
Reviewed 26 November 2013

I thought the hotel was nice and quiet and I slept great! The front desk staff was helpful and speedy. The pool area was well maintained and the hot tub and heated pool felt great after a long day golfing! The grounds were well maintained and was nearby to downtown and other places that I wanted to be. The location...

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Helpful?
Thank Shaski
Art F, General Manager at Quality Inn Palm Springs, responded to this review

Thank you for taking the time to review our property and for giving us such a nice review. We do appreciate your business and hope to see you again soon.

San Dimas, California
Reviewed 21 November 2013

We have stayed at other Quality Inns around California. This one was "different". It needs an overhaul...paint, small repairs, etc. BUT the room was clean and neat, and everything worked. Bed was pretty comfortable, fridge worked, bathroom area was not too cramped, and the a/c worked. We don't spend too much time in the room - we are normally on...

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Thank A996ontrak
Art F, General Manager at Quality Inn Palm Springs, responded to this review

First I would like to thank you for taking the time to write a review. We value your feed back. We hope to see you again soon.

Vancouver, Canada
Reviewed 12 November 2013

My Sister In Law and I stayed here for a week in November. Our reception was great. Brian at the front desk really knew the City well and provided us with all the information we needed to make our stay fun. We also had friends come and visit us and they were very accommodating by placing them in the room...

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Thank SheRascal
Art F, General Manager at Quality Inn Palm Springs, responded to this review

Thank you so much for giving us such a nice review. We do appreciate it and hope to see you again soon.

Southampton, United Kingdom
Reviewed 5 November 2013

We have stayed here many times before and the friendliness of all staff makes it a very pleasant place to stay. Rooms are spotless and comfortable. Location is first class. Swimming pool area is excellent with plenty of space, loungers etc. There was a wind storm whilst we were there and the staff were running around and working hard to...

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Helpful?
Thank kerry w
Art F, Manager at Quality Inn Palm Springs, responded to this review

Thank you so much for taking the time to write a response. I am going to share your review with my staff. It is nice for them to know they are doing something right. We look forward to seeing you again.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
3/4 Mile from Indian Canyon Golf Course, 1.5 Miles south of downtown, 2.3 Miles from Wet 'N' Wild Water Park and 3.3 Miles from Palm Springs Airport ... more   less 

Additional Information about Quality Inn Palm Springs

Address: 1269 E Palm Canyon Dr, Palm Springs, CA 92264-9111
Region: United States > California > California Desert > Palm Springs
Price Range: ₹ 4,278 - ₹ 13,938 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Palm Springs 2.5*
Number of rooms: 143
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Also Known As:
Quality Inn Palm Springs Hotel Palm Springs
Palm Springs Quality Inn
Hotel Style:
#16 Spa Hotel in Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Palm Springs staff and other travellers.
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Questions? Get answers from Quality Inn Palm Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room facing the back to avoid the traffic sound on the main road.”
vlichadan, 13 Apr 2017 | Read review
“Do not let them give you room 174 next to the meeting room.”
  • Some one had time to scratch out breakfast on every piece of paper on the Quality Inn pad!
818dianned, 19 Feb 2017 | Read review
“Inspect your room carefully, it's always a surprise.”
49LarryM, 13 Feb 2017 | Read review
“don't choose one!”
kjkupiec, 12 Feb 2017 | Read review
“Ask for a room overlooking the pool on the second floor”
Shimmerlinglife, 4 Jan 2017 | Read review
5 of 5