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Embassy Suites by Hilton Hotel Palm Desert

PricelineUS$ 66*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 136*
US$ 66*
Great Deal
US$ 98*
US$ 99*
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Embassy Suites by Hilton Hotel Palm Desert
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885 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Hotel Palm Desert
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Showing 875: English reviews
San Diego, California, United States
Reviewed 2 weeks ago

So disappointed. Stayed here 1to 3 times years for perhaps 20 years with our kids. Always loved it. Haven't been back for three or four years. We decided to go back, but my wife checked trip advisor and found negative reviews that mention no air conditioning, trash by the pool and urine smells in public places. I suggested calling and...

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Helpful?
1Thank Pat F
Management response:

Mr. F, I have sent an email to the email on your hilton honors profile and am hoping we may resolve your concerns. I look forward to hearing from you when you have the opportunity. Zachary Mix Guest Services Manager

San Jose, California
Reviewed 2 weeks ago

'm a diamond member for 8 years, so I've been in many hotels in the Hinton family of suites. Walking up to check-in @9pm, the front desk was talking to a co-worker and completely ignore me even after seeing me till I said something. Didn't mention me as a diamond member or anything. Just game me my room key and...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank KNTravelman
Los Angeles, California
Reviewed 3 weeks ago

We stayed in a suite with a king bed on the first floor. Both the common areas and our room were clean. We were impressed there were 3 sinks in our suite: 1 in the bathroom, 1 in the living room, and 1 in the bedroom. For some reason, we couldn't connect to wifi internet, which is free if you...

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Helpful?
Thank spain298
Scottsdale, Arizona
Reviewed 3 weeks ago

I was traveling and just passing through Palm Springs so I wanted a reasonable hotel that was safe and comfortable but not real expensive as I was not going to use the amenities. The property was nice and clean and the rooms surrounded a very nice internal exterior courtyard with pool and palm trees and places to relax in comfortable...

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Helpful?
Thank wjboczany
Seattle, Washington
Reviewed 4 weeks ago

I was bit surprised about the exterior door entrance to the room but enjoyed the walk past the pool that was in the middle of the buildings. We had two rooms and the hotel accommodate our request to be near each other. The rooms were a bit dark but had light decor. The rooms were nicely renovated and were very...

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Helpful?
Thank Meshia R
Johns Creek, Georgia
Reviewed 4 weeks ago

The recent renovations, coupled with highly motivated and helpful staff made my stay better than I could have hoped. All aspects of the experience were excellent. I highly recommend. My only wish is for a more interesting restaurant menu.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Trooke
Paradise, California
Reviewed 4 weeks ago

I came here for stagecoach with my family. We were given a room way in a dark corner by the employee laundry area. We constantly had to ask for towels because they never gave us enough. Our phone didn't work so we had to physically go fine staff

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank cordell s
Kirkland, Washington
Reviewed 4 weeks ago

We stayed here for 6 days while we were in a golf tournament. First the positives: The lobby is beautiful and the room air conditioner worked well but that's about it. The rooms are in poor repair. The rugs are fraying, the blow dryer didn't work. All the ice machines were out of order except for one that was across...

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Helpful?
1Thank hoppie50
EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm Desert, responded to this review

Dear hoppie50 Thank you for your feedback. We appreciate the opportunity that you have givens us to improve our product and service. We sincerely apologize that you didn't enjoy your stay with us. We are working with our Executive Team to address your concerns with the cleanliness and maintenance concerns. Thank you again for your honest feedback and we hope...

Ventura, California
Reviewed 4 weeks ago

The staff was friendly and helpful and the complimentary breakfast was excellent. However, the suite was a mess. The carpeting was sticky, there were cobwebs on the ceiling, the bathroom door didn't lock, the toilet didn't flush and was stained, the bottom of the bathroom door was warped with wood rot, and the grounds were not maintained at all.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Michael T
EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm Desert, responded to this review

Dear Mr. Michael T Thank you for your feedback. We sincerely apologize that we weren't able to deliver what you have come to expect of our Brand. We are actively working with our housekeeping team to make sure these concerns are addressed. Thank you again for your honest feedback and we hope we will welcome you soon. Sincerely, Guest Relations...

London, United Kingdom
Reviewed 5 weeks ago via mobile

Wait for check in over an hour, managers reception disgusting, room service staff member dropped our food on the ground and tried to re plate and serve it (only stopped when I caught them in the act). Dirty service trays left for days outside rooms - cockroaches everywhere at night. Security hammering our door late at night for no reason...

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Helpful?
2Thank cd95
EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm Desert, responded to this review

Good afternoon cd95 Thank you for your comments. We sincerely apologize that your stay was not enjoyable. Our goal is always to make sure your stay is a great experience. Please call us at your convenience and we can further discuss your stay with us. Thank you

164 photos of this hotel

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Embassy Suites Palm Desert hotel - where outstanding accommodations and superb hospitality await you in the heart of beautiful Palm Desert, California! Guests of the Embassy Suites Palm Desert hotel enjoy their stay in one of our 198 spacious two-room hotel suites, complimentary cook to order breakfast, complimentary wine and beer Manager's Reception in the Evengins, with either majestic mountain or lush courtyard view. Each of our Palm Desert hotel suites is equipped with a range of amenities, designed to make your stay with us in Palm Desert, CA as comfortable and enjoyable as possible! ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Palm Desert

Address: 74-700 Highway 111, Palm Desert, CA 92260
Region: United States > California > California Desert > Palm Desert
Price Range: ₹ 5,624 - ₹ 14,416 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Hotel Palm Desert 3*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Orbitz, Travelocity, Hotwire, Hotels.com, Priceline, Cancelon, getaroom.com, TripOnline SA, Hotel.de, HotelsClick and HotelQuickly so you can book your Embassy Suites by Hilton Hotel Palm Desert reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hotel Palm Desert Palm Desert
Embassy Suites Palm Desert
Palm Desert Embassy Suites
Hotel Style:
#7 Top resorts Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Palm Desert staff and other travellers.
11 questions
Ask a question
Vista, California
Vista, California
over a year ago
Olympia, Washington
over a year ago

See all questions (11)

Questions? Get answers from Embassy Suites by Hilton Hotel Palm Desert staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would suggest 3rd floor so you do not have anyone above you”
Zseller, 22 May 2017 | Read review
“Third floor, with view to the north. But at least until this mgt. team is purged, don't bother.”
PatF369, 11 May 2017 | Read review
“Away from the kitchen area to avoid late night conversations.”
  • Tiny space between toilet and door.
  • Nice mini kitchen area.
  • Sink next to the beds was nice.
  • Always appreciate the USB ports near the bed.
262carlosn, 11 May 2017 | Read review
“Most rooms will have morning sun or afternoon sun, so choose your preference. Some are away from the pool, and thus quieter.”
bruceh561, 2 Apr 2017 | Read review
“First floor rooms are much more convenient”
Q1850TRpaulc, 28 Mar 2017 | Read review
5 of 5
Priceline
US$ 66* /night
View Deal
EmbassySuites.comUS$ 98
Orbitz.comUS$ 99
CancelonUS$ 136
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*Disclaimer
Prices are for 1 room, 2 adults
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