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Courtyard Palm Desert

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231 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Palm Desert
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Showing 220: English reviews
Reviewed 10 October 2016 via mobile

Friendly staff and generous with towels. Beds have to be some of the most comfortable in the hotel industry... upon check out I inquired about the "local bid fee" on my bill; the nice front desk agent smiled and replied "I don't know just another tax". Surely all true, but the term sounds like I just got taxed for choosing...

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Helpful?
Thank John D
Reviewed 5 October 2016

Imagine how overjoyed we were when told that we were upgraded to a suite. Unfortunately, we booked this hotel because we wanted a balcony and the suite we were given had none. We had the view of half a wall. There is a swimming pool at the back of the hotel, but we didn't try it as it was always...

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Helpful?
Thank 1Heiko101
Alhambra, California
Reviewed 30 September 2016 via mobile

Things got off to a rocky start when I walked all the way to the east side of the building for the elevator, then had to walk all the way to the west side of the property for my room...only to have my key card not work....the staff said the "battery on the door is dying"...but did not change me...

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Thank MrsBotta
Reviewed 15 September 2016 via mobile

We loved this place based on cleanliness, style, hospitality and comfort. We took 1 star away based on the bistro. Good selection is minimal and as far as we could tell, is pre made and reheated. I'm not sure about that, but why else can you not order a snack with cheese removed? The hotel suggested the bistro to us...

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Thank Karen C
Reviewed 14 September 2016

I have stayed at the Courtyard in Palm Desert many times and have always found it comfortable and convenient to restaurants and stores. The personnel are particularly friendly and helpful, especially Yedith who attended to our needs dutifully. She's a real asset for Courtyard.

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Helpful?
Thank cabsauv79
Tucson, Arizona
Reviewed 28 August 2016 via mobile

A great nice clean place To stay. Very friendly staff and a bistro to get food at. A nice pool too. It sits next door to Applebee's so if you like that it's right next door. It's a quiet location. I will stay there again. They have lots of parking so no worries in that department. Close drive to many...

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Thank lbreves
The Hague, The Netherlands
Reviewed 7 August 2016

We stayed in this hotel during a trip through the southwest of the U.S. for a single night. The hotel was just what we needed for the purpose: it was neat, comfortable and had a nice pool and good wifi.

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Thank byzantia
New Jersey
Reviewed 4 August 2016

I stayed here for 3 nights in July and was very disappointed with the way that the pool was maintained. With the temperatures being in excess of 110', there is no excuse for the pool area to be neglected! I went out to the pool around 4pm and was the only guest there - when I went to get in...

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1Thank 3470MWRIGHT
GuestServicesMegan, Guest Relations Manager at Courtyard Palm Desert, responded to this review

Dear guest, Thank you for sharing your comments. I sincerely apologize about the condition of our pool during your stay. You are indeed correct, our pool area is a must during this very hot time of year. I am glad that our engineer was able to fix the issue. Thank you again for your review.

Phoenix, Arizona
Reviewed 19 July 2016

Okay, maybe it was the hot summer heat and our exposure to the staff was limited to three people, but they weren't that friendly. One did not even respond with a "hello" when we greeted her. Staff can make or break a stay decision. The hotel itself is a typical Courtyard and during the summer it is really a cheap...

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1Thank Phoenixroby
GuestServicesMegan, Guest Relations Manager at Courtyard Palm Desert, responded to this review

Dear guest, Thank you for sharing your comments. I sincerely apologize for your experience at our hotel. It is our goal to provide the best quality customer service so that our customers may have the best experience at our hotel. I am disappointed that we fell short of our goal during your stay. I hope that you will let us...

Point Cook, Australia
Reviewed 3 July 2016

Aussies had a lovely relaxing evening at the Courtyard Palm Springs. doorway from our room on to the courtyard, pool, spa, fireplace and lovely chairs and area to relax after traveling. Walking distance to restaurants or you could dine in. Not far from anything really:O) Staff where very helpful and friendly, thanks for a fun time.

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Helpful?
Thank AussiesvisitUSA

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Palm Desert

Address: 74895 Frank Sinatra Dr, Palm Desert, CA 92211-2055
Region: United States > California > California Desert > Palm Desert
Price Range: ₹ 9,276 - ₹ 25,714 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Palm Desert 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Courtyard Palm Desert Hotel Palm Desert
Marriott Palm Desert
Palm Desert Marriott
Palm Desert Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Palm Desert staff and other travellers.
4 questions
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Rancho Cucamonga, California
Creedmoor, Texas
1 month ago
Toronto, Canada
2 months ago
Monrovia, California

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Questions? Get answers from Courtyard Palm Desert staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that does not face Frank Sinatra Drive”
 of 5 bubbles BabsDan, 27 Dec 2016 | Read review
“No special location, southside overlooks pool, parking good”
 of 5 bubbles SamB29, 27 Nov 2016 | Read review
“Central rooms have an obstructed view of the mountains.”
 of 5 bubbles mylar, 10 Nov 2016 | Read review
“Stay away from Frank Sinatra Drive”
 of 5 bubbles sumarielu, 19 Oct 2016 | Read review
“Very relaxing large courtyard and pool area”
 of 5 bubbles AussiesvisitUSA, 2 Jul 2016 | Read review
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