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JW Marriott Desert Springs Resort & Spa

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JW Marriott Desert Springs Resort & Spa
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2,015 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Desert Springs Resort & Spa
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Showing 1,960: English reviews
Laguna Beach, California, United States
Reviewed 11 November 2014

This is a wonderful facility, with one glaring fault. The very roomy bathrooms, which have separate showers and tubs and reasonably ample counter space, have only one door which closes the entire bathroom from the bedroom. There is no privacy door for the toilet, even though there is a doorway adjacent where a door could easily be placed. As a...

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Thank Linda P
Orange County, California
Reviewed 10 November 2014 via mobile

Be treated like a king and queen Massage food Service swim and just plain spoil yourselves Love it love it love it Take a trip now and live it up Highly recommended as a quick weekend getaway. The grounds are spectacular

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1Thank george u
Bartlesville, Oklahoma
Reviewed 7 November 2014

This place is HUGE! It has everything that you need. There are several restaurants, great shopping, several pools, boats rides in the evening, great workout facility, and much more! It is a beautiful resort. The rooms were very comfortable and the staff did a great job of taking care of all our needs.

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Thank Dhackler30
Springfield, Missouri
Reviewed 2 November 2014

When you drive up to the resort you will marvel at the beauty. Inside the hotel is amazing with views of the pool and lake complete with water taxi. Now the bad news, the rooms are Holiday Inn quality( nothing special) if you're use to staying at the best hotels or resorts in the world you will understand. The rooms...

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2Thank john h
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

I appreciate you taking the time to share your feedback with us. Customer input is always welcome and a vital part of our ability to better service our guests. I have shared your comments with our leadership team and we hope to welcoming you back to Desert Springs.

Denver
Reviewed 1 November 2014

I have stayed at several JW Marriotts before so I thought I knew what to expect when it came to the property amenities. The resort is in a gorgeous location and they take great pride in maintaining the outdoor landscape. We came for a long weekend and we enjoyed just strolling around the property and even ate onsite at one...

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1Thank kirbchr
Okinawa, Japan
Reviewed 27 October 2014

I stayed here recently for a conference. This was my second occasion to stay here and both times were for conferences. I love this facility. There are great amenities, the atrium area is beautiful, the lounges are great, the restaurants are fabulous. I great expreiences with the front desk staff and the bell staff. Everyone we enouctered was helpful, quick,...

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Thank kaferrell414
Reviewed 25 October 2014

We had a wonderful stay at the JW Marriott. The resort is large with golf courses, a putting course, several restaurants, shopping, pools and a spa. In the evenings you can tour the hotel properties and beautiful lakes on a small charter boat. Our room had a balcony view and overlooked the pool, golf course and mountains….Beautiful view. We arrived...

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4Thank JewelsRN41
cincinnati, ohio
Reviewed 25 October 2014

Want to be fair with the review. This has the feel of a family vacation resort equipt with many pools and tons of people. The lounges are on top of each other and although we just visited in October it had that spring break feel. The music was soooo loud all day long. Don't get me wrong I love music...

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2Thank cincymom5
Woodland, California
Reviewed 22 October 2014

my husband and I needed a weekend get away to reboot ourselves and we decided to stay here. This place did not disappoint, it was beautiful, relaxing and fun at the same time. The service was amazing!! Brittaney at the front desk was extremely helpful and very pleasant. We will definitely be back!!!!

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Thank julie v
Reviewed 21 October 2014

My extended family (including little ones) look forward to being together in the Palm Springs area each year. This year, we chose the JW Marriott. Although the property is beautiful, the staff caused a comedy of errors all along the way. It took 40 minutes to check in because although I had called the hotel twice to request that our...

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4Thank Rknorman
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Thank you for taking the time to share your thoughts regarding your recent stay. Customer input is always welcome and a vital part of our ability to better service our guest. I have your message appropriately with our management team.Again thank you for your feedback and we hope to welcome you back to Desert Springs.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Rockwood Grill
Rockwood Grill
Cuisines: American
Fisherman's Landing
Fisherman's Landing
Cuisines: American, Seafood, Soups, Bar, Pub
No photo provided
Oasis Poolside Bar & Grille
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Escape to your go-to desert playground. From the moment you approach the palm-lined path leading to JW Marriott Desert Springs Resort & Spa, the excitement begins. Our Palm Desert hotel has it all, including an active lobby complete with gondolas and meandering waterways, six restaurants serving everything from fresh sushi to locally sourced culinary delights, two championship golf courses, and spacious guest rooms. After an exhilarating day of playing and exploring, you may recharge at Spa Desert Springs, or soak up the sun at any of our four pools with gorgeous views of the nearby mountains. Adding to your options are an onsite fitness center, extensive tennis center and volleyball courts, and a nearby jogging path. Our JW Marriott also features 210,000 square feet of dazzling event space for weddings and conferences. Play in style, experience JW Marriott Desert Springs Resort today. ... more   less 

Additional Information about JW Marriott Desert Springs Resort & Spa

Address: 74855 Country Club Dr, Palm Desert, CA 92260-1961
Region: United States > California > California Desert > Palm Desert
Price Range: ₹ 17,395 - ₹ 46,115 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Desert Springs Resort & Spa 4.5*
Number of rooms: 884
Reservation Options:
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Also Known As:
Desert Springs Jw Marriott Resort And Spa
Desert Springs Jw Marriott Hotel Palm Desert
Jw Marriott Palm Desert
Marriott Palm Desert
Palm Desert Marriott
Jw Marriott Desert Springs
Hotel Style:
#3 Top resorts Hotel in Palm Desert
#4 Business Hotel in Palm Desert
#7 Family Hotel in Palm Desert
#9 Romantic Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Desert Springs Resort & Spa staff and other travellers.
41 questions
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Questions? Get answers from JW Marriott Desert Springs Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid atrium rooms if possiblwe”
 of 5 bubbles CoopyCobMN, 18 Jan 2017 | Read review
“If you're looking for a good night sleep this is not the place”
 of 5 bubbles 517felipez, 18 Jan 2017 | Read review
“Ask for a room overlooking the lake.”
  • View from our room.
  • View from our room.
 of 5 bubbles SarahsBackstage, 17 Jan 2017 | Read review
“If you want a good night sleep, do NOT get any rooms that can be seen at the atrium!”
 of 5 bubbles CaryL841, 17 Jan 2017 | Read review
“Probably look to be on the side above the retail stores to be located better.”
 of 5 bubbles unsung, 14 Jan 2017 | Read review
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