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JW Marriott Desert Springs Resort & Spa

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JW Marriott Desert Springs Resort & Spa
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2,019 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Desert Springs Resort & Spa
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Showing 1,964: English reviews
glendora, ca
Reviewed 2 weeks ago

we stayed in the villas phase 2 and had 2 bedrooms, 2 baths, 2 kitchens and 2 balconies lots of room and great view these were recently re-done and look fabulous we had a great view of the golfcourse and water and the mountains

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Helpful?
Thank brittGlendora_Ca
Reviewed 2 weeks ago via mobile

Visited with the family (twin boys 8 years old) and parents) for 4 nights day after Christmas. The hotel and surroundings were beautifully decorated! The hotel hosted different type of holidays related activities each day. The room was at the "point" and overlooked the man made lake with swans and ducks! The kids loved the playing worth the ducks and...

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Helpful?
Thank Katia_92109
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Katia_92109, it's always a pleasure to read such a prefect review on TripAdvisor. Thank you, very much appreciate! We are thriller to learn we exceeded your expectaions and we look forward to welcome you again in the near future.

Sherman Oaks
Reviewed 2 weeks ago

This is no doubt, a beautiful resort on beautiful grounds. My check in experience was fantastic! That's the good news. The other side of that is how dumbfounded I was when after spending one night, I asked for a blanket to be sent to our room because our bed only had a top sheet and then another layer which was...

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Helpful?
Thank Marsha W
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Dear Marsha W, thank you for your recent visit. We are so sorry to learn that we did not meet all of your expectations. Please accept our sincere apology and we hope we will have the opportunity to better serve you in the future.

Columbia, South Carolina
Reviewed 2 weeks ago

We drove down from the mountains an Palm Desert is beautiful from above. As we drove into the resort itself, just wow! Beautiful resort with lots of amenities. There is something for everyone! Relax, golf, hike, kids activities, etc. The list goes on and on. I will return!

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Helpful?
Thank Debbie G
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Debbie G, Thank you for this prefect review... Very much appreciate! We look forward to your next visit.

Brownsburg, Indiana
Reviewed 2 weeks ago

We stayed at the resort December 25, 2016 - January 1, 2017. The resort is really large and very clean. The staff was extremely friendly and always willing to help when needed. We had our 24 and 21 yr old with us, so after one night in a room with double beds, which was crowded, we were upgraded to connecting...

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Helpful?
Thank Vacationers_08
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Vacationers_08, Thank you for sharing your recent stay experience. We are happy to learn you enjoy your time with us. Thank you for your loyalty and support to Marriott as a Platinum Elite member. We look forward to your next visit.

Thousand Oaks, California
Reviewed 2 weeks ago

The grounds are outstanding from swans as you enter to a lake surround the pool! You definitely feel you are at a 5 stars resort. Good service, good food with many of the rooms having a lovely view. Have stayed here before and will again.

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Helpful?
Thank Mobleynshadow
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Dear Mobleynshadow, Thank you for staying with us. We appreciate your feedback and was pleased to learn we exceeded your expecations. We look forward to your next visit!

Reviewed 3 weeks ago via mobile

My beloved and I arrived before Christmas and are leaving on the 4th. It is a nice property but very large. There are a number of restaurants on site that offer variety to all. The Applewood is quite nice. We had Christmas brunch and while it was expensive (69.99 per person) you really had a most amazing spread. My only...

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Thank dellesol
San Francisco, California
Reviewed 3 weeks ago

The family (5 adults) had 3 separate rooms from December 26-29, 2016. We were there for second daughter's birthday on December 28th. We were pleased with the housekeeping to came to clean up our rooms at 9 a.m. We were pleased to have breakfast and dinner at the Rockwood Grill. We were pleased with the swimming pools.

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Helpful?
Thank RedRaiders63
San Diego
Reviewed 3 weeks ago

Wow... this resort has gotten a lot better. It was always pretty nice... but is even nicer now. The grounds and resort property are great. We upgraded to a suite and it was giant! Wish the sleeping area was larger. But the living area was huge! Only issue was that they forgot to charge our electric car when they said...

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Thank AquaV
Penfield, New York
Reviewed 3 weeks ago via mobile

The hotel is nice. My stay was ok. Marriott's customer service is the most uncaring of all I have ever had to work with (and trust me I had my share: worked even with Delta and AirTransat) I have avoided Marriott hotels for many months due to an inexcusable handling of a situation after they overbooked my reservation earlier this...

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Helpful?
Thank BeLaZe
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Dear BelaZe, Thank you for staying with us while attending your conference and sharing your experienced. We are so sorry to learn that we did not meet your expectations. We will be delighted to research your challenges your experienced. Kindly call the hotel.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Rockwood Grill
Rockwood Grill
Cuisines: American
Fisherman's Landing
Fisherman's Landing
Cuisines: American, Seafood, Soups, Bar, Pub
No photo provided
Oasis Poolside Bar & Grille
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Escape to your go-to desert playground. From the moment you approach the palm-lined path leading to JW Marriott Desert Springs Resort & Spa, the excitement begins. Our Palm Desert hotel has it all, including an active lobby complete with gondolas and meandering waterways, six restaurants serving everything from fresh sushi to locally sourced culinary delights, two championship golf courses, and spacious guest rooms. After an exhilarating day of playing and exploring, you may recharge at Spa Desert Springs, or soak up the sun at any of our four pools with gorgeous views of the nearby mountains. Adding to your options are an onsite fitness center, extensive tennis center and volleyball courts, and a nearby jogging path. Our JW Marriott also features 210,000 square feet of dazzling event space for weddings and conferences. Play in style, experience JW Marriott Desert Springs Resort today. ... more   less 

Additional Information about JW Marriott Desert Springs Resort & Spa

Address: 74855 Country Club Dr, Palm Desert, CA 92260
Region: United States > California > California Desert > Palm Desert
Price Range: ₹ 17,471 - ₹ 46,339 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Desert Springs Resort & Spa 4.5*
Number of rooms: 884
Reservation Options:
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Also Known As:
Desert Springs Jw Marriott Resort And Spa
Desert Springs Jw Marriott Hotel Palm Desert
Jw Marriott Palm Desert
Marriott Palm Desert
Palm Desert Marriott
Jw Marriott Desert Springs
Hotel Style:
#3 Top resorts Hotel in Palm Desert
#4 Business Hotel in Palm Desert
#7 Family Hotel in Palm Desert
#9 Romantic Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Desert Springs Resort & Spa staff and other travellers.
41 questions
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Questions? Get answers from JW Marriott Desert Springs Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“some of the rooms are very far away from the lobby and challenging to find”
 of 5 bubbles PDXcoffeetraveler, 21 Jan 2017 | Read review
“Corner rooms have lots of light!”
 of 5 bubbles CathyD1956, 19 Jan 2017 | Read review
“Avoid atrium rooms if possiblwe”
 of 5 bubbles CoopyCobMN, 18 Jan 2017 | Read review
“If you're looking for a good night sleep this is not the place”
 of 5 bubbles 517felipez, 18 Jan 2017 | Read review
“Ask for a room overlooking the lake.”
  • View from our room.
  • View from our room.
 of 5 bubbles SarahsBackstage, 17 Jan 2017 | Read review
5 of 5
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