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Certificate of Excellence
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This report is divided into 3 parts so you can just jump to the bit you're interested in.
1 Palm Desert
2 Shadow Mountain Resort
3 The accommodation
Palm Desert is an extension of the original Palm Springs. Its a modern city mainly divided up...More
We booked through Groupon for a weekend getaway. We got a good rate but the actual room was far different from all the pictures on the website. I was expecting a much more updated room from what I had seen. The kitchen was very outdated...More
1 Thank Ann A
Response from Management C, Owner at Shadow Mountain Resort and ClubResponded 16 August 2017
Thank you for your candid comments. Our condos are individually owned, most of which are in very nice condition. I'm sorry you stayed in a lesser quality, dated room. When rooms are below standard, we notify the homeowner for required upgrades. Most of our clients...More
First .. unless you have a family with 8 kids and a car , this isn't the place for you. I felt like I was staying in a vacant 1970s apartment complex. They stuck me all the way in the back. I was a mile...More
We rented a 2 bedroom villa . Location was great - so close to El Paseo shopping/dining area that we walked to dinner most nights and had fabulous experiences at all the restaurants. Villa was full unit with kitchen, 2 bedrooms, 2 bathrooms, patio, semi-private...More
Very Well maintained property. Friendly, helpful management and staff. From check in front desk staff, to housekeeping, gardeners, maintenance, tennis personel and Cafe personel everyone has a natural friendliness and always willing to help. All contribute to an excellent vacation experience. On site fitness class...More