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Marriott's Desert Springs Villas I

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388 Reviews from our TripAdvisor Community

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There are newer reviews for Marriott's Desert Springs Villas I
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Showing 376: English reviews
Reviewed 13 April 2014

Beautiful view and grounds. Very spacious interior that has been renovated. Found old 1/2 eaten apple in the drawer next to my bed and a half full frozen jug of milk in the refrigerator when we moved in. Cleaning person came back for a dozen eggs that were left by the prior tenants so she must have cleaned something just...

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Helpful?
3Thank Muskie53
MVCI_Executive, Customer Care at Marriott's Desert Springs Villas I, responded to this review

Thank you for visiting Marriott's Desert Springs Villas. It is concerning to hear items were left in your villa from the previous guest. This is certainly unacceptable and we appreciate you sharing your feedback with us. We would welcome the chance to learn more about your experience and invite you to contact our Customer Care team at Customer.Care@vacationclub.com or at...

Washington DC, District of Columbia
Reviewed 24 March 2014

The pros: the suites are nicely decorated and are spacious. But there were many cons for our family, mostly stemming from the fact that we have a two-year-old toddler. First, we weren't allowed to check in until late in the afternoon because our suite (which was a two-bedroom suite) was having tile work done in one of the bathrooms --...

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8Thank dcbuddy
MVCI_Executive, Customer Care at Marriott's Desert Springs Villas I, responded to this review

Thank you for visiting Marriott's Desert Springs Villas. While it is never easy to hear when we have not met our guest's expectations, we appreciate your feedback. We would welcome the chance to learn more about your stay and invite you to contact our Customer Care team at customer.care@vacationclub.com or by calling 800-860-9384.

Los Angeles, California
Reviewed 24 March 2014

We stay in Palm Springs several times a year, different resort. This was my first time at Marriott Villas and the worst experience. We stayed at Marriott's Desert Springs Villas I. Check in is at 4 pm, check out 10 am.?? We arrived there at 3 pm. They told us they will call when room is ready. When no one...

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Helpful?
5Thank Vievien H
MVCI_Executive, Customer Care at Marriott's Desert Springs Villas I, responded to this review

Thank you for visiting Marriott's Desert Springs Villas. We apologize for not exceeding your expectations during your stay with us. We would welcome the chance learn more about your experience and invite you to contact our Customer Care team at customer.care@vacationclub.com or by calling 800-860-9384. Thank you again for your review and we look forward to speaking with you soon.

New Jersey
Reviewed 14 March 2014

We did a timeshare trade and had a corner hotel room unit on the 2nd floor in Bldg T, which faced south and had a view of the golf course. We were granted all of our room requests except for the mountain view, which was fine. Check in was easy and didn't take too long. Room was comfortable, 2 full-size...

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Helpful?
3Thank Jane P
MVCI_Executive, Customer Care at Marriott's Desert Springs Villas I, responded to this review

Thank you for visiting Marriott's Desert Springs Villas. While we are disappointed for not exceeding your expectations, we appreciate your feedback and will share it with the appropriate managers. Thank you again for your review and we hope to see you again at one of the Marriott Vacation Club resorts.

Austin, Texas
Reviewed 9 March 2014

My wife and I have been Marriott Vacation Club owners for more than a decade and we have stayed at several of their resorts around the world. We have never had a particularly bad experience, including this one. However, it is also the case that our stay at Desert Springs Villas 1 was the worst visit we've ever had at...

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4Thank br0wner56
MVCI_Executive, Customer Care at Marriott's Desert Springs Villas I, responded to this review

Thank you for visiting Marriott’s Desert Springs Villas. As a Marriott Vacation Club owner, we take your feedback seriously and appreciate you bringing your concerns to our attention. It is concerning that you were not given the high level of service that Marriott is known for providing . We would like to learn more about your experience and invite you...

Marysville, Michigan
Reviewed 4 March 2014

We stayed at Villas I for the first time - first time ever in Palm Desert. Loved the proximity to the JW Marriott, attractions (Living Desert, Joshua Tree, Flea Market, Palm Springs Aerial Tram), shopping/restaurants in the Coachella Valley. Check-in was effortless - our agent tried to obtain a corner hotel unit - to no avail. Once we checked in...

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3Thank jhvacations
MVCI_Executive, Customer Care at Marriott's Desert Springs Villas I, responded to this review

Thank you for visiting Marriott’s Desert Springs! While we are thrilled you enjoyed your time with us, we apologize for not meeting your expectations when it came to service. Your feedback about the maintenance request is appreciated and will be shared with our operations team. Thank you again for your Tripadvisor review and we look forward to your next visit!

Irvine, California
Reviewed 28 February 2014

We usually stay at the JW Marriott nearby, but since it was full we thought we would try the Villas. The Villas 1 is the closest to the JW so we chose to stay there. We arrived at 1:00 and tried to check in early but our one bedroom villa was not ready. Check-in is supposed to be at 4:00...

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Thank Karen V
MVCI_Executive, Customer Care at Marriott's Desert Springs Villas I, responded to this review

Thank you for visiting Marriott's Desert Springs Villas! We are thrilled you enjoyed your luxury villa and the close proximity to the JW Marriott. Our team appreciates your feedback and looks forward to your next stay with us in Palm Desert!

Seattle
Reviewed 24 February 2014

As long time Marriott owners, we have stayed in many of their properties. This one has serious management problems. You are asked to check in at 4 pm and leave at 10 am. We try to follow the rules. We did request an earlier check in if possible. When we arrived at 3.30 pm, there was a line of at...

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3Thank xoxx
MVCI_Executive, Customer Care at Marriott's Desert Springs Villas I, responded to this review

Thank you for visiting Marriott’s Desert Springs Villas. We take your feedback seriously and appreciate you bringing your concerns about your check-in experience to our attention. We would like to personally respond to you and invite you contact our Customer Care team at Customer.Care@vacationclub.com or at 800-860-9384. We look forward to speaking with you soon.

Rockville
Reviewed 11 February 2014

We have been coming to Desert Springs Villas every year for the last 15 years. The villas are the biggest for Marriott Time Shares. The place needed a renovation a few years ago and it got one. There are some housekeeping issues at times but overrall, I wish I could live at this place. The staff is great and accomodating...

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1Thank BradBRcckville
Istanbul
Reviewed 4 February 2014 via mobile

Desert spring villas were good for us as the villa was spacious, comfortable with good amenities. We had a two bedroom villa which was by the lake. Our girls loved feeding ducks every morning. Weather was also good which made our stay really a memorable one.

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Thank FiddlingTravelNotes
MVCI_Executive, Customer Care at Marriott's Desert Springs Villas I, responded to this review

We appreciate your five-star review of Marriott’s Desert Springs Villas I! As a loyal Tripadvisor contributor, we take great pride in providing you with an exceptional vacation experience. We are also happy to hear your girls loved feeding the ducks during their stay! Thank you for your review and we look forward to welcoming you back soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Golf Course
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Palm Desert serves as the exceptional setting for Marriott's Desert Springs Villas. Beautifully designed on 400 acres. Adjacent to the JW Marriott Resort & Spa. Enjoy 36 holes of manicured fairways, exquisite tennis facilities, a lavish European spa and tempting cuisine. On-site, soak up the sun and relax with 7 luxurious pools. ... more   less 

Additional Information about Marriott's Desert Springs Villas I

Address: 1091 Pinehurst Ln, Palm Desert, CA 92260-1636
Region: United States > California > California Desert > Palm Desert
Price Range: ₹ 10,376 - ₹ 31,197 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott's Desert Springs Villas I 3.5*
Number of rooms: 236
Reservation Options:
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Also Known As:
Marriott`s Desert Springs Villas i Hotel Palm Desert
Marriotts Palm Desert
Marriott Palm Desert
Palm Desert Marriotts
Hotel Style:
#4 Romantic Hotel in Palm Desert
#4 Top resorts Hotel in Palm Desert
#6 Family Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from Marriott's Desert Springs Villas I staff and other travellers.
26 questions
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5 months ago

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Questions? Get answers from Marriott's Desert Springs Villas I staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose ground floor or second floor. Golf course or other view.”
 of 5 bubbles Stuart60645, 15 Jan 2017 | Read review
“The quieter rooms are away from the J.W. Hotel. The rooms closest to the clubhouse and Palmeras pool are the most central for families.”
 of 5 bubbles ploofy, 4 Jan 2017 | Read review
“Ask for Second Floor in the rear buildings”
 of 5 bubbles Bradco2014, 2 Jan 2017 | Read review
“I prefer top floor overlooking golf course.”
 of 5 bubbles Brian50Edmonton, 19 Dec 2016 | Read review
“You can't access the golf course and its walkways from the patio on the main floor.”
 of 5 bubbles LCB07, 10 Nov 2016 | Read review
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