Zachari Dunes on Mandalay Beach, Curio Collection by Hilton
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About
#9 of 13 hotels in Oxnard
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Service
Value
Daily Resort Charge will be added to the room rate and includes: Guest internet access; two-hour adventure gear rental, including beach and sports equipment; fitness/wellness classes; PressReader access; 15% off parasail and jet ski rentals; 5% off kayak rentals.
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Property amenities
Valet parking
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Books, DVDs, music for children
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Hot bath
Pool / beach towels
Outdoor pool
Yoga classes
Restaurant
Breakfast available
Happy hour
Outdoor dining area
Snack bar
Wine / champagne
Vending machine
Poolside bar
Game room
Darts
Board games / puzzles
Video game console
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Private balcony
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Safe
Separate living room
Sofa
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Microwave
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Family
Languages Spoken
English, Spanish
Location
39Car recommended
Grade: 39 out of 100
459Restaurantswithin 10 km
50Attractionswithin 10 km
13Reviews0Q+A8Room tips
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We went for Christmas which was not busy at all since it is a bit chilly and off season, but perfect for some wine or cocoa by the awesome fire pits. The hotel was beautifully appointed, renovated, and decorated for the holiday. They even left a stocking filled with some goodies on Christmas day on our door, very nice touch although I could not eat anything due to food allergies. They also had a hot cocoa bar which I thought was also a nice touch, but no dairy free milk, bummer. The hotel rooms and property are beautiful as well as the sweeping ocean views. They had reusable bottles of water that you could refill in the lobby and a great keurig coffee selection in your room as well. We had issues with our room not being cleaned on arrival that Jesus resolved quickly offering us another room. He truly cared about the guest experience and greated us several times during our stay to ask if all was well. My only disappointment was with our experiences with the bar staff and food we ordered . They were not the friendliest. One night we were told we could not bring our wine glasses to the firepit due to people walking barefoot by the pool. It was winter, nighttime, and there were barely any people around. We sat at the bar with them and eight guests came up to the bar 10 minutes later with all of their assorted drink glasses to return. That was not right to enforce rules only part of the time. The bar staff was even less friendly and helpful the next night. I waited 45 min for my food and then it was not even accurate. I was never offered an apology or any service from the bartender. The manager, Sofia, however was very helpful and apologetic. Hopefully they will train the bar staff to treat customers better and also for the kitchen to provide better quality and consistency of food. The only other issue I had during my stay was that due to my Hilton status ,I had 2 free hours of beach rentals from the shop and was only allowed to use 1 hour per chair. It was not even worth taking the chairs all the way down to the beach just to walk back a half hour later to return them. A ridiculous perk that I couldn't use. Other than that, the hotel was beautiful. …
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Zainab Bell, Owner at Zachari Dunes on Mandalay Beach, Curio Collection by Hilton
Responded 3 weeks ago
Dear J142002, Thank you very much for taking the time to share your feedback with us. We are beyond happy to hear you had such a wonderful experience with your family at our hotel! Your comments and feedback are incredibly important, as it helps our team improve all aspects of the dining experience here on property. We will take your comments and feedback into careful consideration as we continue to elevate our service. Warm regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
This hotel is in a great location, right on the beach. Rooms were very spacious and clean. Guest check in was awesome. Everyone was very friendly. Heated pools made it perfect for nearing winter temperatures. Just wish I would have taken one of the rooms right on the beach!
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Sophia Frohnmayer, Guest Services / Front Office at Zachari Dunes on Mandalay Beach, Curio Collection by Hilton
Responded 3 weeks ago
Dear katherinewylie, Thank you very much for taking the time to share your feedback with us about your recent stay. We are delighted to hear that you had a great time and enjoyed the new look! I am proud to hear that our team team of experience crafters made your stay special! We hope hope to welcome you back again soon! Warm regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We used to love this place for years, when it was Embassy Suites! We went and spent almost $3000 for 3nights for a beach front room! Every thing was under construction that we were not told about! And the carpets in front of the 700 a night room was filthy!!! Like a trap house! Looked like they had not cleaned any carpets in years! We stayed on a weekend at 7am we heard loud banging that went on for a hr! Everyone in the hallway was out because the whole floor could hear the supper loud banging at 7am on a sat! For overa hr!! Everyone called to say construction was going on and they lied and said absolutely no construction on the weekend but later my husband saw the construction guys and talked to them in Spanish and they told us the hotel of course knows they were there working! They messed up and gave our original room away! The chair i sat in broke and the shower head feel off and the door came apart! The room was falling apart! Also the smoke alarms went off and we thought it was of fire! No cocktail hr! Now they don't even offer..Mikey moused breakfast! That they have no more..All of the employees were great and I felt bad for them because you can tell this place has understaffed! This place now seems like they want the most money from us but but are cheap to give that same quality! Now they are not even Embassy Suites! This place used to be great but not anymore! They have become greedy and cheap but want top dollar! They charge lots of money for every little thing parking /resort fee they now nickel and dime you for everything and they do not have 5× quality! Sad they have now completely changed and not for the good! …
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Date of stay: August 2022
Value
Location
Service
Room Tip: Big prices and not worth it!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Zainab Bell, Owner at Zachari Dunes on Mandalay Beach, Curio Collection by Hilton
Responded 3 weeks ago
Dear Scords100, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that we did not meet your expectations and that you had challenges during your stay due to some remaining construction, which is completed by now. It saddens us to hear that we did not meet your expectation with our remodelled rooms and also that breakfast was not to your liking. We will ensure to review your feedback as we strive to improve our guest experience. Thank you again for taking the time to share your feedback. Warm regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We visited this hotel in Dec 2016 when it was an Embassy Suites and couldn’t get a room in Santa Barbara. We arrived at night and woke up to a spectacular view of the beach, with paths for bikers and runners and walkers and palm trees. It was quite memorable. The location of this hotel is plus. It’s a great location. And it’s quiet. Now with the hotel, rebranded as a more upscale hotel, with a quite a few fire pits it’s even more appealing. The rooms are still spacious and suite like with a separate room with a sofa and dining area, microwave, coffee, small refrigerator, 2 bathrooms, outside table and chairs…. Some negatives: - a resort fee of $30 night and that does NOT include use of bicycles. There is a pool that families seem to like but it was mostly raining on our visit - website says breakfast is included and now as a rebranded curio collection, this is no longer an offering ( false) - cocktails are odd mixes with no Prosecco or sparkling wine, and little to order to have with a drink. - the restaurant and bar menu is unusual and awfully expensive. We are vegetarians and there was little to eat. I can’t imagine it appeals to families who might seek more familiar food, and the prices are quite high as if it were a Four Seasons. We noticed some foreign guests photographing the food which is presented well, but … ( I come from a city with James Beard award winning restaurants, and chefs, but this food was not foodie food! ) French Press coffee for 2 = $14.00 (seriously?) Positives: - Location location to the beach. - Spacious rooms with a pull out sofa and 2 bathrooms. - Night time fire pits for sitting and having a drink or snack. - The hotel allows dogs and there were quite a few well mannered dogs - Management was responsive when we showed them the website wrote that ‘breakfast was included. ‘…
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Date of stay: December 2022Trip type: Travelled as a couple
Room Tip: A corner room with a view or partial view of ocean
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Zainab Bell, Owner at Zachari Dunes on Mandalay Beach, Curio Collection by Hilton
Responded 3 weeks ago
Dear Marcopolopaloalto, Thank you very much for taking the time to share your feedback with us. We are beyond happy to hear you had such a wonderful experience with your family at our hotel! We strive to provide gracious, engaging and caring service and it sounds like our team did just that! We will take your comments and feedback into careful consideration as we continue to elevate our service. Warm regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adriana T wrote a review Dec 2022
This "resort" was a serious let down. We travelled from overseas to stay here and were greatly disappointed. 1. Hot waters didn't work, we needed to call maintenance 2. Lift doesn't operate at night, so be prepared to walk up and down flights of stairs from the garage to your room. Called front desk to fix, they never did 3. Ask for an extra blanket, took half and hour, went back down stairs to enquire where is the blanket, oh yes just put the request through now, we are so busy,....the resort was 3/4 empty. 4. No towels in the pool area, put in a request for towels, they never came, kids walked back to the room, wet and cold 5. Daily parking fee was ridiculous and way over priced. 6. Resort fee is a rip off 7. No child friendly meals at the restaurant which is over priced. I went in to ask a question and was ignored 8. No maid service ever came to do our rooms. 9. Felt judge by front desk people , made me uncomfortable 10. Beautiful renovation but very overpriced and underwhelming …
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Date of stay: December 2022
Value
Location
Service
Room Tip: Explore your options
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Zainab Bell, Owner at Zachari Dunes on Mandalay Beach, Curio Collection by Hilton
Responded 3 weeks ago
Dear AdrianatJ1976MK, Thank you for taking the time to share your experience. We understand that your stay didn’t quite go as planned, and we would like to offer our apologies for the issues you experienced during your stay. We certainly appreciate you bringing this to our attention, as it allows us to further our effort to continually improve the guest experience. We take this feedback very seriously, and our team will definitely be looking into these issues. Thank you for choosing our property, and we hope you return to stay again in the near future. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are so many new fees like a “resort fee” which means you pay for something that use to be free but can’t sit anywhere without buying overpriced food. Nothing in the rooms worked, I couldn’t open the shower door without lifting up the toilet sit. More money for less should be the slogan for Hilton.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Zainab Bell, Owner at Zachari Dunes on Mandalay Beach, Curio Collection by Hilton
Responded 3 weeks ago
Dear W559RAaaronb, Thank you for taking the time to share your experience at Zachari Dunes Mandalay Beach Resort. We understand your frustration about the resort fee. We do offer a variety of perks with our resort fee, including access to our Press Reader app for newspapers and magazines, on-property fitness classes, wireless internet, 2 hour complimentary gear rental from our Henry’s shop, 5% off kayak rentals/tours with Channel Islands Kayak Center, 15% off jet ski rental at Southern California Jet Skis, and 15% off parasailing with Channel Islands Parasail. We understand that your stay didn’t quite go as planned, and we would like to offer our apologies for the maintenance issues you experienced during your stay. We certainly appreciate you bringing this situation to our attention, as it allows us to further our effort to continually improve the guest experience. We take this feedback very seriously, and our team will definitely be looking into this issue. Thank you for choosing our property, and we hope you return to stay again in the near future. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We've been coming to Mandalay Beach with our children for over 33 years. Now our children are bringing their children to celebrate Thanksgiving at the beach. Whether it was called Embassy Suites, Mandalay Beach Resort or any other name we could always count on several things: *Buffet breakfast *Happy Hour"; games and drinks for kids & adults *2 spas *Family themed and affordable Thanksgiving dinner at the hotel But now none of the above exists. Now: *$700 Cabana rental, * $25 priority pool chairs and *$155 pre person Thanksgiving dinner. The remodel is pretty and the firepit was fun to roast marshmallows. But this resort has lost its "Heart"! Sadly, we're disappointed in its new direction!
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Date of stay: November 2022
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Sophia Frohnmayer, Guest Services / Front Office at Zachari Dunes on Mandalay Beach, Curio Collection by Hilton
Responded 3 weeks ago
Dear JunebA9568QK, Thank you for taking the time to share your feedback with us about your recent stay. We are very sorry to hear that you feel that we lost our "Heart" with the new renovation as we no longer off the Embassy Suites benefit and have enhanced available amenities. However, we understand that the changes made, can be disappointing, however, we have added additional amenities such as more fire pits, gear rentals and access to press reader, refillable water station and many more! We hope we will be able to welcome you back again to experience all those amenities. Warm regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
1. You cannot find anything. If you arrive after dark, there is no light outside to guide you to your building and it’s very confusing, trust me on this. I don’t know what moron designed this layout and why they don’t at least install lighting to show you the way. To make things worse, you are given a map with buildings named A,B,C, etc., but the elevators sign lead you to “Building 3&4”. It would make sense if “A” was equal to “1”, “B” was equal to “2”, etc., but this is not the case. Our building, “B”, was reached by elevator leading to “Buildings 3&4”, go figure... 2. Parking and rooms are separated by an ocean of steep and confusing walkways. It does not prevent them from charging you $36/day for self-parking, after which you have to walk a mile, making several wrong turns in the general darkness… 3. Enormous construction noise in the Lobby, right next to the restaurant, impossible to hear / talk, this includes restaurant and reception and shops area. 4. The rooms, while large, are unwelcoming and cold with very noisy fans for heat/A/C. All kind of malfunctioning sensors cause lights and fans to go on and off randomly and scary, as if prompted from ghosts. The rooms are furnished and decorated in depressing black & gray palette, bringing you nothing of the eternal lightness of California, only gloom and depression. Traces of shabby contractors work during the recent renovation are all over (see Pix). 5. They saved on carpets, leaving the floors of the corridors bare tiles, which, in these days and times when everybody has a rolling suitcase, produces enormous noise from early morning on. 6. The phone system does not work. In order to reach the restaurant, after several unsuccessful tries on the house phone, I had to call the outside number from my cell and ask to be transferred to the restaurant. 7. The elevators don’t’ work 8. The restaurant’s menu is Asian, almost exclusively, nothing wrong with this, except when you happen not to like Asian food. No choices. Plus, the place is so far away from the highway, nothing else is available. Having driven all day and being hungry, we did order food from the restaurant, after long negotiations, explaining exactly what we want. Forty minutes later the food arrived elegantly presented in a brown bag (see picture). And it was inedible. The salads, specified and confirmed “Roman lettuce” were actually a few faded leaves of “field greens”. The “wings” were actually the whole wing smothered in some very hot sauce that even featured the seeds of the chilies used and we left them untouched. The bread, specifically requested, was missing. The burger was a tasteless patty swimming in mayo and hosted between two slices of bread. That stayed untouched too. Many signs still feature “Embassy Suites”, this it must have been prior to the “Curio” assignation. 9. No breakfast, of course, in accordance with Hilton’s policy of “the more you pay, the less you get”. Conrad Hilton would be turning in his grave if he knew what liberties they are taking with the customers in the hotels he started and developed all over the world. 10. Given all of the above, the prices are absolutely ridiculous.…
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Date of stay: December 2022Trip type: Travelled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Sophia Frohnmayer, Guest Services / Front Office at Zachari Dunes on Mandalay Beach, Curio Collection by Hilton
Responded 3 weeks ago
Dear Oliver S, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that we did not meet your expectations and that you had challenges during your stay due to some remaining construction, which is completed by now. I am truly sorry that our team did not offer assistance to you to find the way through our large property as we understand, even with signage it can be confusing. It saddens me to hear that we did not meet your taste in our remodelled rooms and also that the restaurant menu was not to your liking. We will ensure to review your feedback as we strive to improve our guest experience. Thank you again for taking the time to share your feedback. Warm regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything is new in this remodeled Hilton. It used to be called Mandalay Beach Resort and I miss that vibe. Don’t really get the new Zacharies name. But on the upside the staff was super friendly and took care of requests promptly—from heat issues to bringing extra linens. Very comfortable bed and wonderful beach access. Hilton has also instituted a free two hour rental on everything from paddle boards to monopoly games. Saw several families resent hover boards. They even have a record player and selected albums to enjoy — all In the gift store. Brand new gym. Outdoor fire pit at night right outside the restaurant.
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Date of stay: November 2022Trip type: Travelled solo
Value
Location
Service
Room Tip: I would ask for one of the northern beach facing buildings like Heavenly
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sophia Frohnmayer, Guest Services / Front Office at Zachari Dunes on Mandalay Beach, Curio Collection by Hilton
Responded 3 weeks ago
Dear D9895LGatheriner, Thank you very much for taking the time to share your feedback with us about your recent stay. We are delighted to hear that you had a great time and enjoyed the new look as well as noticed our new rental availability! We are sorry that we did not exceed your expectations, due to the missing vibe of Embassy Suites, but we will take your feedback under consideration as we strive to improve our guest experience. We hope to welcome you back again soon! Warm regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I took my mom and family here for a birthday celebration. We booked three rooms and my brother came to join from out of town in a fourth room. This hotel was renovated and re-branded as a Curio. It used to be an Embassy Suites. The whole hotel felt brand new, they did a great job updating the rooms and public spaces. What stood out the most was the service—every team member encounter was warm and friendly. Felt like being at a Waldorf or 5-star property. At check in I met the GM and could tell his leadership was solid. Can’t wait to come back.
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Date of stay: November 2022Trip type: Travelled with family
Room Tip: Study the property. It’s easy to get lost amongst the sprawling footprint.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sophia Frohnmayer, Guest Services / Front Office at Zachari Dunes on Mandalay Beach, Curio Collection by Hilton
Responded 3 weeks ago
Dear Passenger57568077898, Thank you very much for taking the time to share your feedback with us about your recent stay. We are delighted to hear that you had a great time and enjoyed the new look! I am proud to hear that our team of experience crafters and our GM made your stay special! We look forward in welcoming you back again soon! Warm regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$257 - $342 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites mandalay beach hotel oxnard, embassy suites mandalay beach hotel and resort, embassy suites oxnard, embassy suite hotel mandalay beach resort oxnard, mandalay beach resort oxnard, oxnard embassy suites
LOCATION
United StatesCaliforniaOxnard
NUMBER OF ROOMS
250
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Claim Your ListingZACHARI DUNES ON MANDALAY BEACH, CURIO COLLECTION BY HILTON (Oxnard) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Zachari Dunes on Mandalay Beach, Curio Collection by Hilton
What are some of the property amenities at Zachari Dunes on Mandalay Beach, Curio Collection by Hilton?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Zachari Dunes on Mandalay Beach, Curio Collection by Hilton?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Zachari Dunes on Mandalay Beach, Curio Collection by Hilton?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Zachari Dunes on Mandalay Beach, Curio Collection by Hilton?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Zachari Dunes on Mandalay Beach, Curio Collection by Hilton?
Conveniently located restaurants include Toppers Pizza, Hollywood Beach Cafe, and Mrs. Olson's Coffee Hut.
Are there opportunities to exercise at Zachari Dunes on Mandalay Beach, Curio Collection by Hilton?
Yes, guests have access to a pool, a fitness centre, and yoga classes during their stay.
Are any cleaning services offered at Zachari Dunes on Mandalay Beach, Curio Collection by Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Zachari Dunes on Mandalay Beach, Curio Collection by Hilton?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Zachari Dunes on Mandalay Beach, Curio Collection by Hilton offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Zachari Dunes on Mandalay Beach, Curio Collection by Hilton?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Zachari Dunes on Mandalay Beach, Curio Collection by Hilton?
Many travellers enjoy visiting Olivas Adobe (7.2 km), The Woolworth Building (5.6 km), and Oxnard Historic Farm Park & Museum (7.5 km).