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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
All reviewshonda centerhome away from hometilted kiltcomfortable experiencesecond homeparking lotmovie theater and restaurantsrelaxing eveningneeded a place to staythe check in processgreat customer servicethe rooms were niceorange countyoatmeallaundry roomangels stadiumkatella
Condition of hotel's exterior left a lot to be desired. Missing sections of stucco. Cigarette butts on the ground at each of the entryways/exits. Trash on the floor of the lobby. Funky smelling room. Noisy air conditioning. Weird location (accessible only from a parking lot...More
Review collected in partnership with Extended Stay
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Thank Gordon W
Response from 00esa, Manager at Extended Stay America - Orange County - Katella Ave.Responded 13 October 2017
Gordon, thank you for letting us know about your stay. We appreciate you taking the time to post your review, as we truly value our guest's comments and opinions. We are sorry to read you had several issues during your stay, and we are working...More
My stay was very pleasant. The staff are very friendly they responded to my needs . its sad to read the other reviews that say its a bad location and staff are rude..so not the case.The hotel is near a movie theater and restaurants.Perfect place...More
Thank mommytobe08
Response from 00esa, General Manager at Extended Stay America - Orange County - Katella Ave.Responded 5 August 2017
Thank you for sharing your positive feedback about Extended Stay America - Orange County - Katella Ave. We are glad to read our convenient location and courteous associates left you with a great impression of our hotel. We appreciate your recommendation and hope to be...More
The service was absolutely amazing. Not just one person but the whole staff is awesome.The rooms were clean and all the amenities were available every morning we had fresh coffee and continental breakfast. I am very happy with my stay here. Thank youMore
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank hazzellw
Response from 00esa, General Manager at Extended Stay America - Orange County - Katella Ave.Responded 5 August 2017
Thank you so much for confirming to others that what a great choice Extended Stay America - Orange County - Katella Ave. is! It is a delight to know our courteous associates and your well-appointed room met all of your expectations for a great stay....More
My sister and I try to follow our spirit(s) because that is more important than anything physical. The moment we stepped into this hotel (at this specific location) we knew we were in the right place. Our spirit felt a sense of safety the moment...More
Review collected in partnership with Extended Stay
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Bridget L
Response from 00esa, General Manager at Extended Stay America - Orange County - Katella Ave.Responded 2 August 2017
Bridget, thank you for posting such wonderful comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We look forward to sharing...More
I tried - on four separate occasions - to get them to fix the bathroom tub's faucet that keeps dripping. It's non-stop and is a huge waste of water.
I called the front desk three times and on my fourth time I went to the...More
Review collected in partnership with Extended Stay
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank SmrtBloned
Response from 00esa, General Manager at Extended Stay America - Orange County - Katella Ave.Responded 31 July 2017
Thank you for being our guest. Please accept our apologies for not meeting your expectations. We take comments like yours very seriously, so we are looking into where we went wrong and making changes to our processes to better serve our guests. We would welcome...More