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Extended Stay America - Orange County - Katella Ave.

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Traveller (56)
Room & Suite (26)
Dining (1)
Overview
  • Excellent36%
  • Very good14%
  • Average11%
  • Poor12%
  • Terrible27%
Travellers talk about
“honda center”(32 reviews)
“tilted kilt”(2 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (202)
There are newer reviews for Extended Stay America - Orange County - Katella Ave.
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All reviewshonda centerhome away from hometilted kiltcomfortable experiencesecond homeparking lotmovie theater and restaurantsrelaxing eveningneeded a place to staythe check in processgreat customer servicethe rooms were niceorange countyoatmeallaundry roomangels stadiumkatella
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21 - 25 of 197 reviews
Reviewed 9 August 2017

Condition of hotel's exterior left a lot to be desired. Missing sections of stucco. Cigarette butts on the ground at each of the entryways/exits. Trash on the floor of the lobby. Funky smelling room. Noisy air conditioning. Weird location (accessible only from a parking lot...More

Review collected in partnership with Extended Stay
Thank Gordon W
Response from 00esa, Manager at Extended Stay America - Orange County - Katella Ave.Responded 13 October 2017

Gordon, thank you for letting us know about your stay. We appreciate you taking the time to post your review, as we truly value our guest's comments and opinions. We are sorry to read you had several issues during your stay, and we are working...More

Reviewed 4 August 2017 via mobile

My stay was very pleasant. The staff are very friendly they responded to my needs . its sad to read the other reviews that say its a bad location and staff are rude..so not the case.The hotel is near a movie theater and restaurants.Perfect place...More

Thank mommytobe08
Response from 00esa, General Manager at Extended Stay America - Orange County - Katella Ave.Responded 5 August 2017

Thank you for sharing your positive feedback about Extended Stay America - Orange County - Katella Ave. We are glad to read our convenient location and courteous associates left you with a great impression of our hotel. We appreciate your recommendation and hope to be...More

Reviewed 4 August 2017

The service was absolutely amazing. Not just one person but the whole staff is awesome.The rooms were clean and all the amenities were available every morning we had fresh coffee and continental breakfast. I am very happy with my stay here. Thank youMore

Review collected in partnership with this hotel
Thank hazzellw
Response from 00esa, General Manager at Extended Stay America - Orange County - Katella Ave.Responded 5 August 2017

Thank you so much for confirming to others that what a great choice Extended Stay America - Orange County - Katella Ave. is! It is a delight to know our courteous associates and your well-appointed room met all of your expectations for a great stay....More

Reviewed 2 August 2017

My sister and I try to follow our spirit(s) because that is more important than anything physical. The moment we stepped into this hotel (at this specific location) we knew we were in the right place. Our spirit felt a sense of safety the moment...More

Review collected in partnership with Extended Stay
Thank Bridget L
Response from 00esa, General Manager at Extended Stay America - Orange County - Katella Ave.Responded 2 August 2017

Bridget, thank you for posting such wonderful comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We look forward to sharing...More

Reviewed 31 July 2017

I tried - on four separate occasions - to get them to fix the bathroom tub's faucet that keeps dripping. It's non-stop and is a huge waste of water. I called the front desk three times and on my fourth time I went to the...More

Review collected in partnership with Extended Stay
Thank SmrtBloned
Response from 00esa, General Manager at Extended Stay America - Orange County - Katella Ave.Responded 31 July 2017

Thank you for being our guest. Please accept our apologies for not meeting your expectations. We take comments like yours very seriously, so we are looking into where we went wrong and making changes to our processes to better serve our guests. We would welcome...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$ 98 - US$ 147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 98 - US$ 147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (56)
Room & Suite (26)
Dining (1)
Questions & Answers
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Teri M
6 November 2015|
AnswerShow all 4 answers
Response from Paul G | Reviewed this property |
0.7 mile 14 minutes. Use the Santa Ana river trail and you'll be just fine.
1
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Room Tips
"4th floor if you smoke"
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"Don't stay here. Ever."
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"book somewhere else if you want a good room"
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"Cant beat the first floor!"
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