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BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

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BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites
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530 Reviews from our TripAdvisor Community

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Showing 515: English reviews
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Tucson, Arizona
Reviewed yesterday NEW

Will stay here again! Was very please with the employees and the room. The bed was a little to soft, hurt my back. Overall we were very satisified with the room and everything else. We will stay there again

Review collected in partnership with Best Western
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Helpful?
Thank hannahmQ547LP
HOTEL’S FAVOURITE REVIEW
Reviewed 28 December 2016

We have stayed here off and on for the past 10 years or so. For a while the hotel and staff was on a downhill spiral with poor service and an indifferent attitude towards it's guests. Our most recent stay (Dec 2016) looks like they have turned this around as we experienced a very pleasant stay. This is not a...

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Helpful?
1Thank Bill F
About Hotel's Favourite Review
POSADADHS, Manager at BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites, responded to this review

Thank you so much for your review. We are delighted you enjoyed your stay in Ontario. Your compliment on our staffs is much appreciated. We hope you will spend more time with us next time and enjoy all the amenities we have to offer! Daniel Schmidt-Hughes, CHA

Reviewed yesterday NEW

This is a great place to stay if you are traveling by car or by plane. It is close to the airport and right off I-10. The rooms are great and there is a lounge/restaurant on site. Happy hour from 5:to 6:30. There is a pool and hot tub. Great breakfast with everything you could want. Wonderful place to stay....

Review collected in partnership with Best Western
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Helpful?
Thank 252beckya
Orlando, Florida
Reviewed 2 weeks ago via mobile

I stayed here because all of the other options were already booked. I was freaking out due to the outside appearance however the room inside was very nice and clean. The front desk staff was very rude upon arrival and did not made me feel welcomed. I would never stay here again

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Helpful?
1Thank smm012015
POSADADHS, Manager at BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites, responded to this review

Posted to wrong hotel this might be the other Best Western in town- Traveler photos are not from our hotel. Daniel Schmidt-Hughes, CHA

Ontario, California
Reviewed 2 weeks ago

Very professional caring well trained management and personnel. Making you feel welcomed from the moment you enter through the doors that open for you, getting a great sensational feeling of satisfaction. The problem is the extremely poor maintenance that is given to the suit...!!! Not satisfied...!!!

Review collected in partnership with Best Western
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Helpful?
Thank John_L_0260
POSADADHS, Manager at BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites, responded to this review

Thank you for your comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back...

Ontario, California
Reviewed 2 weeks ago

Our 1st time staying at best western. This property is extremely nice for value and staff is very friendly. Breakfast was delicious. We were skeptical before reserving bit we are glad we hit submit. Definitely a keeper!

Review collected in partnership with Best Western
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Helpful?
Thank jasongZ3081ZJ
POSADADHS, Manager at BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites, responded to this review

On behalf of the entire staff, thank you so much for staying with us while you were visiting Ontario. We look forward to seeing you again soon Daniel Schmidt-Hughes, CHA

Rancho Cucamonga, California
Reviewed 3 weeks ago

The room was big and nice. The bed was comfortable. I loved that this hotel had a BBQ. Bartender was super friendly and polite. The women who checked me in and out were quick and also very nice. Best western is a great stay for a weekend getaway.

Review collected in partnership with Best Western
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Helpful?
Thank Ljensen93
POSADADHS, Manager at BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites, responded to this review

Thank you so much for your feedback. I am delighted that you enjoyed your stay! The staff here truly wants every guest to have an excellent experience throughout their stay and it is wonderful when we get to read comments such as yours. We look forward to the opportunity to serve your travel needs in the future. Daniel Schmidt-Hughes, CHA

Perris, California
Reviewed 3 weeks ago

Great customer service at the front desk when I checked in. The towels were not clean tho. Room was big and spacious! Great location with a lot of nearby attractions. A lot of parking so that was great. Noise level was low at night. Didn't try their breakfast but it did look good! They also have a bar!

Review collected in partnership with Best Western
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Helpful?
Thank freddyf47
POSADADHS, Manager at BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites, responded to this review

Thank you so much for your wonderful review. I am delighted that you enjoyed your stay. I will definitely share your feedback with my staff. We look forward to serving your travel needs in the future! Daniel Schmidt-Hughes, CHA

Las Vegas, Nevada
Reviewed 4 weeks ago

I stay here often! Always super clean and comfortable... Outstanding staff! Beautiful decor and the beds are heaven! I make it point to stay at this particular hotel when I am in this area. I always feel very safe at this location

Review collected in partnership with Best Western
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Helpful?
Thank catherinebL9824FR
POSADADHS, Manager at BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites, responded to this review

Thank you so much for your wonderful review. I am delighted that you enjoyed your stay. I will definitely share your feedback with my staff. We look forward to serving your travel needs in the future! Daniel Schmidt-Hughes, CHA

Montreal
Reviewed 4 weeks ago

I stayed at this hotel for four nights to attend an event at the hotel. Front desk staff were courteous and efficient. This hotel has exterior corridors on the ground floor on which I stayed. My room faced the parking lot and highway. It was noisy during the day, but less so during sleeping hours. My room had a small...

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Helpful?
Thank mtrodgers99
POSADADHS, Manager at BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites, responded to this review

Firstly, I want to thank you for taking the time to submit a review through TripAdvisor.com. We take the experience of our guests in the highest regard and we focus on personal attention to make sure your stay is flawless. I am happy to see you had an overall enjoyable experience with us and value our location. We pride ourselves...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Best Western InnSuites Hotel & Suites Airport/Southern California nestled in the suburbs of dynamic Los Angeles, features newly refurbished Studio InnSuites and two-room Executive/Family Suites plus romantic Presidential Jacuzzi Suites. Whether you are a frequent guest or this is your first visit to InnSuites Hotel & Suites, it is InnSuites' commitment to provide the exceptional value, service, and “Home Suite Home” facilities you expect when you travel. We invite you to enjoy a complimentary hot California breakfast buffet featuring healthy fruit, cereal, scrambled eggs, tasty sausage, potatoes, biscuits, gravy and homemade Belgian waffles, plus free Hi-Speed internet along with a free afternoon social hour to relax and meet new friends. ... more   less 

Additional Information about BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Address: 3400 Shelby St, Ontario, CA 91764
Region: United States > California > Ontario
Price Range: ₹ 6,910 - ₹ 18,318 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Best Western Plus Innsuites Airpark Ontario Hotel And Suites
Best Western Plus Innsuites Airpark Ontario Hotel Ontario
Best Western Ontario
Ontario Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites staff and other travellers.
2 questions
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Questions? Get answers from BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need real quiet, ask for a room facing the pool.”
 of 5 bubbles mtrodgers99, 23 Feb 2017 | Read review
“We stayed in the Colorado Suite in the courtyard by the hot tub. 2 queen beds and a sofa bed. Had a microwave and refrigerator.”
 of 5 bubbles 132annj, 1 Jan 2017 | Read review
“freeway side little noisy from the FREEWAY.”
 of 5 bubbles tacoman3402, 18 Dec 2016 | Read review
“We stayed on the 2nd floor. First room floors overlooked a grassy area.”
 of 5 bubbles tuna18, 17 Nov 2016 | Read review
“Ask for a room away from the interstate.”
 of 5 bubbles stillwaterqh, 7 Nov 2016 | Read review
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