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We stayed here on a quick decision , but it was actually nice! We enjoyed our room, we had a bottom floor with a sliding glass door that led to the pool so a relaxing view. We had no idea they had a bar so...More
Date of stay: June 2018
Thank Shyanne A
Response from Raquel C, Manager at Ontario Gateway HotelResponded 2 days ago
Thanks for the great review! Our team is glad to hear that you enjoyed our D Street Bar. We look forward to your next visit.
This is a converted Radisson hotel. You would think that because of the conversion that it would be run down, but it’s not. The lobby, the common areas, and the rooms are all clean and nice. The staff was attentive and friendly. The room was...More
Date of stay: November 2018
Response from Raquel C, Manager at Ontario Gateway HotelResponded 4 weeks ago
Thank you for the great review! We are glad to hear that you enjoyed your stay with us and appreciate your kind words regarding our staff. We look forward to your next visit.
I always check reviews and am not sure how we ended up at this place. Upon check in, I heard the staff telling another customer that rates were $69 if booked on line. He and the next guest went outside to book. I asked for...More
Date of stay: September 2018
Thank Darla G
Response from Raquel C, Manager at Ontario Gateway HotelResponded 1 November 2018
Our team is constantly working to ensure our guests have a positive experience with us. We are sorry that we didn’t get it right this time. Please let us know if you plan on returning to Ontario as we would welcome the opportunity to earn...More
Specifically booked a one night accommodation because front desk assured me our vehicle can be parked in their front parking lot while flying out of Ontario International Airport. They said “Park at your risk” but there was no days limit because “they never tow”. We...More
Date of stay: October 2018
1 Thank V3778XAalexa
Response from Raquel C, Manager at Ontario Gateway HotelResponded 23 October 2018
We apologize for the miscommunication regarding our guest parking lot policy.
Fun in the California sun at the Ontario Gateway Hotel. Not to from Los Angeles. The staff was professional and friendly. We will certainly recommend this property to all our friends and family. #californiadreaming
Date of stay: October 2018
Response from Raquel C, Manager at Ontario Gateway HotelResponded 16 October 2018
Thank you for sharing your review! We are glad to hear you enjoyed your stay with us on your California adventure. We look forward to seeing you again.