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Residence Inn Ontario Airport

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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
The Residence Inn by Marriott Ontario Airport hotel offers apartment-style suites with separate living and sleeping areas, fully equipped kitchens and free high-speed Internet access. Enjoy our hot breakfast buffet daily & our weekday social hour (Mon-Thur) - both complimentary! The Residence Inn Ontario Airport hotel is adjacent to the Ontario Convention Center, the Ontario International Airport (ONT) and just 3 miles from the new Citizens Business Bank Arena, home to ECHLs Ontario Reign. Enjoy shopping at Ontario Mills, South California's largest shopping and entertainment complex. Shopping at Victoria Gardens and Montclair Plaza are also nearby. For play time, the Residence Inn Ontario Airport hotel is near Epicenter Stadium, Auto Club Speedway (formerly California Speedway), Raging Waters Park, Fairplex in Pomona (LA County Fair) and many other events. Los Angeles County's beautiful mountains, beaches and desert playgrounds are all easily accessible from the Residence Inn by Marriott Ontario Airport hotel
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Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Breakfast included
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Hot Tub
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Outdoor pool
Meeting Rooms
Heated pool
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Room features
Kitchenette
Suites
Non-Smoking Rooms
Family Rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Value
Mid-range
HOTEL CLASS
Hotel links
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Hotel deals
Hotel packages
Location
Full view
58Somewhat walkable
Grade: 58 out of 100
27Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Reviews & more
426Reviews
100Photos
2Q+A
100Room tips
Traveller rating
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Someone please alert Marriott Corporate, there is a Residence Inn in Ontario, CA, that has dropped off a spreadsheet. The people are very nice but the hotel itself is a time warp.

We had two rooms. One was a "penthouse" with loft which had a good layout but the stairs up to the
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Response from Sightseer16246349477, Front Office Manager at Residence Inn Ontario Airport
Responded 4 weeks ago
Dear Valued Guest, Thank you for taking the time to share your valuable feedback. My name is Brianna Demaio and I am the Front Desk Manager at the Residence Inn Ontario Airport. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. I would love the opportunity to hear more about your recent stay in an effort to prevent this issue from occurring in the future. After all, we thrive because of our guests. Please let me know the best contact number and time to reach you, or feel free to contact me via phone anytime at 909-937-6788. I look forward to speaking with you in order to restore your confidence in the Residence Inn Ontario Airport. Warm Regards, Brianna Demaio
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They are located near the airport, but they do not have an airport shuttle. The building is dated, the older open campus design. The staff is very pleasant. They charge for parking which is a bit strange considering the location.
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Response from Cindy Y, General Manager at Residence Inn Ontario Airport
Responded 27 Oct 2018
Dear Valued Guest, Thank you for choosing to stay at the Residence Inn Ontario Airport and providing your honest feedback to us. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Ontario. Warm Regards, Brianna Demaio
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I am a Platinum lifetime Marriott member and had to stay in the area on business. Huge mistake to booth this hotel! I should have stayed further away from my customer and braved the traffic. This is the dirtiest Marriott that I have ever experienced, starting with the messy front
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Response from Cindy Y, General Manager at Residence Inn Ontario Airport
Responded 2 Oct 2018
Dear Valued Platinum Lifetime Member, Thank you for taking the time to share your valuable feedback. My name is Brianna Demaio and I am the Front Desk Lead here at the Residence Inn Ontario Airport. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. Here at the Residence Inn it is our mission to ensure you feel welcomed, comfortable, and pampered. As cleanliness is one of our top and key priorities, we genuinely apologize for falling short of this during your stay. I would love the opportunity to hear more about your recent stay in an effort to prevent this issue from occurring in the future. Please let me know the best contact number and time to reach you, or feel free to contact me via phone anytime at (909)937-6788. I look forward to speaking with you in order to restore your confidence in the Residence Inn Ontario Airport. Have a wonderful day! Warm Regards,
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Make sure to request a loft. The suite has 2 bedrooms; one is a loft with its own bathroom and both have TV. I have stayed here 3 times and appreciate the extra space - even though I am alone. Full kitchen with all the requirements. Ask the front desk where to get groceries. Out
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Response from Cindy Y, General Manager at Residence Inn Ontario Airport
Responded 2 Oct 2018
Dear Valued Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Residence Inn Ontario Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Residence Inn Ontario Airport and we hope you choose to create more memories here whenever your travels bring you back to Ontario. Warm Regards,
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Stayed for a weekend and selected the Residence Inn due to its proximity to Ontario Airport and Claremont. My wife, her sister and I were in a room with a separate bedroom/bath, living area and kitchen, plus a loft bedroom and bath. The unit was well-maintained, the staff friend
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Response from Cindy Y, General Manager at Residence Inn Ontario Airport
Responded 2 Oct 2018
Dear Valued Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Residence Inn Ontario Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Residence Inn Ontario Airport and we hope you choose to create more memories here whenever your travels bring you back to Ontario. Warm Regards,
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is hotel within walking distance from airport? flight arrives at 1110p on a friday.
Good morning, The hotel is not within walking distance from the airport. We are about 6-7 minutes away, but the road used to get to/from the hotel is quite dark at night time. When you arrive, there are taxis in the baggage claim area. There is also the option of using either Uber or Lyft.
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I need the telaphone ## for the location.
909-937-6788...
0 votes
"Rooms on second floor require climbing narrow, shallow stairs."
"get a second floor"
"Can't say, they don't put Platinum members in any special rooms - I am assuming they are all dirty and dated"
"Loft suite"
"Rooms near the freeway might have more noise"
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PRICE RANGE
US$ 129 - US$ 248 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn ontario airport hotel ontarioontario residence inn
LOCATION
United StatesCaliforniaOntario
NUMBER OF ROOMS
200
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