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Residence Inn Ontario Airport

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#10 of 41 Hotels in Ontario
Certificate of Excellence
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Residence Inn Ontario Airport
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373 Reviews from our TripAdvisor Community

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Showing 367: English reviews
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Reviewed 1 week ago

I stayed at the Marriott and I must say it was very nice and the rooms were very big and roomy. I would recommend this hotel to anyone who is looking for a very nice comfortable and pleasant stay. I'm definitely going back because the staff was friendly and the beds were so comfortable,

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Helpful?
Thank Paulette W
Greenville, South Carolina
Reviewed 16 March 2017 via mobile

I stayed at this hotel for a total of two nights in march 2017. I through the rooms were very nice, large kitchen area that was definitely underused on my trip but would prove very nice to someone staying a bit longer. The continental breakfast was very good, one of the better I've seen for a hotel of this caliber....

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Helpful?
Thank Dr_RSP
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for posting your review regarding your most recent stay. I'm happy to hear that you enjoyed your room and breakfast. It's important to start your day with a good breakfast. Hope to see you soon!

Reviewed 14 March 2017

I love Marriott hotels. They are comfortable, accessible, and always customer service friendly. I have stayed at other Marriott Residence Inns, and this one rates high up there with the others. I especially appreciated the amenities, the excellent breakfast variety, and the great customer service from all ranks of employees. The rooms are clean with relaxing decor. It's a great...

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Helpful?
Thank Sandra M
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to post your review. I'm glad to hear that you had a nice and comfortable stay. It's great to hear that you were able to enjoy our morning breakfast. I am pleased to hear that you had great customer service as well! Hope to see you soon!

Edmonton, Canada
Reviewed 8 March 2017 via mobile

Would highly recommend! Customer service was outstanding! Mon-Wed they have a very nice happy hour, beer, wine, soda and some great happy hour food! Rooms were spacious, clean and comfortable! Had a great stay!!!

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Helpful?
Thank debbierfoss
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to post your review. I'm glad to hear that you had a nice clean and comfortable stay and that you enjoyed the Mix. Having a great stay with a clean room and outstanding customer service is very important... Hope to see you soon!

Los Angeles, California
Reviewed 7 March 2017

Took the Feb Bar Exam at the Convention Center and booked this place due to it's convenient location (across the street) and the awesome amenities. I was able to come back to a studio knowing that I had food and did not have to waste time going out to find it, especially for lunch. Their breakfast is also super and...

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Helpful?
Thank IreneParAvion
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued guest, I am delighted to hear that the front desk provided you with excellent service. We strive to provide our guests with a clean and quiet room with the added amenities. Breakfast and the evening In the Mix is always a plus as well! Thank you so much for taking the time to leave a review, and we...

Los Angeles, California
Reviewed 26 February 2017

We made a point of booking the Residence Inn for a local event, since we had such a great stay last time. Hotel staff are friendly and a pleasure to work with, breakfast was delicious, rooms are spacious, comfortable, and the kitchen is great! We were here during a crowded, busy time, but didn't have any trouble at all finding...

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Helpful?
Thank rainonse
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to post your review regarding your most recent stay with us. Having a great stay with a friendly staff is always a plus. I'm happy to hear that you enjoyed your breakfast as well. Hope to see you soon!

MAGALIA
Reviewed 5 February 2017

You never know what you get when you book a Residence Inn. Some of them are spacious and beautiful, others old and neglected. This is one of those in which I will never stay again. The location is about the only positive, close to the airport and the convention center, right near a freeway entrance, but not too noisy. If...

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Helpful?
Thank Buddy-Bear
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Valued Guest, Thank you for taking the time to share your thoughts regarding these issues. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.

Reviewed 31 January 2017

I have stayed at several hotels in the ontario area and this is by far my favorite. The rooms are beautiful and a very good size, with lots of storage space. The kitchen area and bathroom are so spacious and usable! The staff was incredibly friendly and easily answered all of our questions and addressed concerns. I will definitely stay...

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Helpful?
Thank Renna M
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, I'm elated to hear your feedback regarding your most recent stay with us. Having a good staff and good room is a must! I'm glad you had enough storage space. Hope to see you soon!

Reviewed 30 January 2017

We arrived on a Saturday evening (7:45) and called for a pick-up front the airport (shuttle service was available according to the website). Virtually everyone other passenger had left, via hotel shuttles, rental cars or friends before our shuttle arrived >30 minutes after our call). The excuses -2: we actually don't do shuttles on Saturday PM and the other person...

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Helpful?
Thank Monica S
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, I certainly apologize for the inconveniences you encountered during your stay with the delayed shuttle and noise. I will be looking into these issues to ensure this does not occur again in the future. Again I am very sorry for the frustration this must have caused and I hope that you might consider giving us a second...

Montreal, QC Canada
Reviewed 30 January 2017 via mobile

This is a good friendly place. The hotel is clean and well maintained. I like the location. Walking distance to restaurants and convenience stores. It's a good place to stay if you prefer having a kitchen of your own. The breakfast included was a little better than other continental breakfasts I've had. The only problem I had which I maybe...

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Helpful?
Thank Nic-o-lous
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued guest, I am delighted to hear that you enjoyed we provided you with excellent service. We strive to provide our guests with a clean and quiet room. Breakfast is always a plus as well! I do apologize for the inconvenience you experienced with the drains being slow. We will look into this to ensure it does not occur...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Residence Inn by Marriott Ontario Airport hotel offers apartment-style suites with separate living and sleeping areas, fully equipped kitchens and free high-speed Internet access. Enjoy our hot breakfast buffet daily & our weekday social hour (Mon-Thur) - both complimentary! The Residence Inn Ontario Airport hotel is adjacent to the Ontario Convention Center, the Ontario International Airport (ONT) and just 3 miles from the new Citizens Business Bank Arena, home to ECHLs Ontario Reign. Enjoy shopping at Ontario Mills, South California's largest shopping and entertainment complex. Shopping at Victoria Gardens and Montclair Plaza are also nearby. For play time, the Residence Inn Ontario Airport hotel is near Epicenter Stadium, Auto Club Speedway (formerly California Speedway), Raging Waters Park, Fairplex in Pomona (LA County Fair) and many other events. Los Angeles County's beautiful mountains, beaches and desert playgrounds are all easily accessible from the Residence Inn by Marriott Ontario Airport hotel ... more   less 

Additional Information about Residence Inn Ontario Airport

Address: 2025 Convention Center Way, Ontario, CA 91764
Region: United States > California > Ontario
Price Range: ₹ 8,920 - ₹ 15,579 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Ontario Airport 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Residence Inn Ontario Airport Hotel Ontario
Ontario Residence Inn
Hotel Style:
#4 Family Hotel in Ontario
#6 Romantic Hotel in Ontario
#11 Business Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Ontario Airport staff and other travellers.
2 questions
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Pomona, California
over a year ago

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Questions? Get answers from Residence Inn Ontario Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any part was quite”
869paulettew, 17 Apr 2017 | Read review
“Be sure to ask for blankets, hair dryers, etc. if you need them. Their customer service is great.”
N5017ACsandram, 13 Mar 2017 | Read review
“Stay away from the pool area for maximum quietness!”
IreneParAvion, 6 Mar 2017 | Read review
“Interior buildings, upstairs- did not hear highway noise.”
downtheroadstories, 2 Jan 2017 | Read review
“If with family check out the 2 br units with loft (2 bathrooms”
Misterchk, 23 Oct 2016 | Read review
5 of 5