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Ayres Hotel Ontario Mills Mall

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Traveller (32)
Room & Suite (23)
Pool & Beach (1)
Overview
  • Excellent54%
  • Very good31%
  • Average11%
  • Poor2%
  • Terrible2%
Travellers talk about
“front desk”(46 reviews)
“waffles”(25 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (520)
There are newer reviews for Ayres Hotel Ontario Mills Mall
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Traveller rating
262
158
58
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262
158
58
12
12
Show reviews that mention
All reviewsontario mills mallfront deskwafflescomfortable staycookiesvery nice hotelthe general managerexcellent stayenjoyed my stayconvenient locationfitness centerwould definitely stay here againrooms are spaciousshuttle serviceparking lotbusiness tripcontinental breakfast
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21 - 25 of 502 reviews
Reviewed 25 November 2017

This is our first stay with Ayres Hotel Ontario Mills for 2 nights. The first night was booked last minute, just a day before the stay on the Expedia. The second night was initially booked directly with Ayres Suites & Hotel, which was located just...More

Review collected in partnership with this hotel
Thank Traveltostay
Response from derrickaguilar, General Manager at Ayres Hotel Ontario Mills MallResponded 4 December 2017

Dear Traveltostay, Thank you so much for taking the time to write a review to let others know about your recent stay. I am pleased to see that you enjoyed your experience. Your compliments regarding our staff are greatly appreciated. I look forward to welcoming...More

Reviewed 21 November 2017

Here for basketball tournament and was excited of the location of this hotel. Everything was nice including the breakfast and staffing. Then went to the spa area and the spa was cold. Then the elevator broke. Luckily we were in the second floor. All in...More

Review collected in partnership with this hotel
Thank melching_kyle
Response from derrickaguilar, General Manager at Ayres Hotel Ontario Mills MallResponded 27 November 2017

Dear melching_kyle, Thank you for taking the time to leave us this informative review. We are happy to hear that you enjoyed our team members and the excellent service they provide, as well as our complimentary full America breakfast. We do apologize regarding the elevator...More

Reviewed 20 November 2017

I booked at this hotel for an event that was going on this weekend with my close friends and my boyfriend. I know that the check in time was at 3pm, but I wanted to ask if there was early check in (turns out there...More

Review collected in partnership with this hotel
Thank s0phiahl
Response from AyresHotels, General Manager at Ayres Hotel Ontario Mills MallResponded 16 January 2018

Dear Sophia Le, Thank you for taking the time to write a review regarding your experience with us. I would like to apologize for any inconveniences you encountered during check-in and at check-out. I kindly encourage you to reach out to me personally to further...More

Reviewed 16 November 2017

We stayed here a few nights before our midnight flight back to Australia. It's an easy 1hr drive (LA traffic prevailing) to LAX. The neighbourhood is stocked with plenty of restaurants and shopping. Ontario Mills Mall for example backs on to the property. It was...More

Thank McGeepers
Response from derrickaguilar, General Manager at Ayres Hotel Ontario Mills MallResponded 21 November 2017

Dear McGeepers, Thank you for taking time to post your feed back. We are very happy to hear you enjoyed your stay. We make sure to share our feedback with our team as well. Thank you again and we hope to have the opportunity to...More

Reviewed 16 November 2017 via mobile

Lousy front office service only one staff handling phones and reception. Count on 10 minutes wait or longer. Avoid if you are in hurry. Hallways upstairs badly in need of paint job. I felt like I was in boarding house.

Thank Steve B
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$ 139 - US$ 207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Ontario
#4 Romantic Hotel in Ontario
#6 Business Hotel in Ontario
#8 Family Hotel in Ontario
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 139 - US$ 207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Ontario
#4 Romantic Hotel in Ontario
#6 Business Hotel in Ontario
#8 Family Hotel in Ontario
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (32)
Room & Suite (23)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Martha B
8 March 2017|
AnswerShow all 2 answers
Response from AyresHotels | Property representative |
Hello Martha B, Thank you for choosing Ayres Hotel Ontario Mills Mall for your NASCAR weekend trip! We would, unfortunately, be unable to provide shuttle service to or from California Speedway, however, we are more than... More
0
Votes
dpe62
9 February 2017|
Answer
Response from derrickaguilar | Property representative |
Hello, Thank you for your inquiry. The hotel offers 24 hour airport transportation to to/from the Ontario, California airport. Please give the hotel a call once you have landed. Susan Golden General Manager
1
Vote
Room Tips
"The rooms facing the freeway are a bit noisy."
Read review
"It's convenient to the mall."
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"Before you unpack check bathroom & A/C first!"
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"Fix whatever is flapping on the roof on a windy day"
Read review
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