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Ayres Inn & Suites Ontario Mills Mall

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442 Reviews from our TripAdvisor Community

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There are newer reviews for Ayres Inn & Suites Ontario Mills Mall
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Showing 428: English reviews
Reviewed 2 December 2014

Everyone was very friendly. We were treated with great customer service. The breakfast was great. My children enjoyed the jacuzzi after a long day in the mall. The beds were very soft and room very clean.

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Helpful?
1Thank DBSGuerrero
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear DBSGuerrero, Our team members are always pleased to provide the best guest service possible while our guests relax. Thank you so much for staying with us and we look forward to your next visit. Sincerely, Susan Golden General Manager

Sacramento, California
Reviewed 24 November 2014

I very much enjoyed my stay at this hotel. Could use a little updates in room, but overall eveything is top of the line. Loved the managers reception and the breakfast. Hated the hydraulic elevator, I used the stairs.

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Helpful?
1Thank Hicks3456
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Hick3456, It is a pleasure to hear you enjoyed your stay. Thank you for your feedback regarding the decor in our signature, European-style suites. We are pleased to offer the Manager's reception to our guests and we thank you so much for staying with us. Sincerely, Susan Golden General Manager

Sydney, Australia
Reviewed 23 November 2014

First time staying @ this property, however have stayed @ other properties in this group & would recommend as it is excellent value & staff are extremely helpful. Also across the road from a very large shopping mall.

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Helpful?
1Thank Susan C
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Susan C, We are very proud of our value and the amazing team members we have on staff. Our proximity to the mall is always a guest favorite. Thank you for staying at our hotel and we look forward to your next visit. Sincerely, Susan Golden General Manager

Puyallup, Washington, United States
Reviewed 20 November 2014

Stayed there while attend the NHRA World Finals in nearby Pomona. Clean, quiet, and a great location. Located across the street from Ontario Mills shopping center. Several restaurants nearby. Beds were very comfortable. Free hot breakfast was a bonus!

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Helpful?
2Thank Greg H
Tehachapi, California
Reviewed 18 November 2014

Great location. We were in the area for a softball tournament and about 20 min drive to the various fields we had to travel to. Plenty of shopping and restaurant selections. Hotel was nice. Had slight smoking odor issue with first room we were assigned, but front desk very nice and moved us to a new one. Room was spacious...

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Helpful?
1Thank Shannon D
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Shannon D, Thank you kindly for your review on TripAdvisor! Our team members are always happy to ensure our guests have the most relaxing stay possible, and we're glad we were able to exceed your expectations. Your feedback regarding our amenities is greatly appreciated and we will certainly use it to improve our service in the future. Thank you...

Reviewed 11 November 2014

Everyone at this hotel is very friendly. They are also very helpful with any questions on the area. I stayed here for a month of & on for work from san diego. The people actually started remembering who I was. That to me makes it feel like home.

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Helpful?
1Thank SmokinJoe5576
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear SmokinJoe5576, We are always happy to greet each guest as if they were family because that is what we emphasize at Ayres Hotels. Being as helpful as possible is part of our mission. We hope to see you again soon and welcome you back to your home away from home. Sincerely, Susan Golden General manager

Plainview, United States
Reviewed 7 November 2014

Hotel is very comfortable, and is business and family friendly. Breakfast was pretty good. Bed was extremely comfortable. Only issue was desk chair was not very comfortable. Couch was comfortable, and shower was clean with strong pressure.

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Helpful?
2Thank Sanford K
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Sanford K, We are so thrilled you enjoyed all of our comfortable amenities and our complimentary full American breakfast. Your feedback regarding those amenities is much appreciated and will be used to enhance guest experiences in the future. Thank you for choosing our hotel and we look forward to your next visit. Sincerely, Susan Golden General Manager

San Diego, California, United States
Reviewed 3 November 2014

I came into town with some friends for a convention. I had booked this hotel about 3 weeks in advance but it turns out I chose the wrong one. Everything worked out okay tho because this location was really nice and well kept. Breakfast in the morning was delicious and the staff were great. Would stay here again next time...

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Helpful?
1Thank Joshua C
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Joshua C, Thank you kindly for your review and we are so glad that this happy mistake lead you to our hotel. Our team members strive their best to make each stay feel special as well as make our complimentary American breakfast the best it can be. Thank you for staying with us and we look forward to your...

Phoenix, Arizona
Reviewed 30 October 2014

First time staying at this hotel. It was very nice. Better than I imagined. It was very close to the activities we had planned so that was a plus. When we checked on Saturday evening Victor at the front desk was very nice. The rooms were very clean with lots of towels. Breakfast room was a little small but since...

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Helpful?
1Thank do1jonesy
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear do1jonesy, Thank you kindly for your generous review. Making a great first impression is very important to us and we are so happy that we were able exceed your expectations. Our team members work tirelessly to provide the friendliest service and maintain the cleanest guestroom therefore hearing feedback such as yours is very flattering Thank you for choosing our...

Oxnard, California, United States
Reviewed 28 October 2014

2nd stay at this location in the Inn portion of the facility, last stay was at the Suites side (which was very nice). Other than the slow bathroom sink drain and the confusion as to when my check out date was, as was the case when housekeeping prematurely took my belongings out of the room in my absence the next...

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Helpful?
1Thank Jeffrey B
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Jeffrey B, Thank you for taking the time to write a review on TripAdvisor and for your positive feedback about our rooms. Please accept my most sincere apology for the incident that occurred with your belongings, however we thank you kindly for bringing this to our attention. Please know that we are always respectful of our guest's personal belongings...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ayres Inn & Suites Ontario Mills Mall combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. Whether you’re here for a short business visit or a long, relaxing retreat, you’ll find all of the luxurious, European-inspired guest rooms at our Ontario, CA hotel are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and WiFi, iHomes, hairdryers, and curved shower rods. And every morning you will start your day right with our complimentary full American breakfast. Our convenient Ontario, CA location means you will be adjacent to the Inland Empire's primary tourist attraction, the Ontario Mills Mall. Revive your wardrobe at one of North America's largest shopping malls and then retire to your luxurious accommodations. After you are well rested, enjoy various events at the Ontario Convention Center or the Citizens Business Bank Arena. You’ll also be happy to know Ontario International Airport is just a short drive away! ... more   less 

Additional Information about Ayres Inn & Suites Ontario Mills Mall

Address: 4395 Ontario Mills Pkwy, Ontario, CA 91764-5105
Region: United States > California > Ontario
Price Range: ₹ 8,372 - ₹ 12,660 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ayres Inn & Suites Ontario Mills Mall 3.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Ayres Inn And Suites At The Mills Mall
Ayres Inn & Suites At The Mills Mall Hotel Ontario
Ayres Hotel Ontario
Hotel Style:
#3 Green Hotel in Ontario
#4 Romantic Hotel in Ontario
#6 Business Hotel in Ontario
#8 Family Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Ayres Inn & Suites Ontario Mills Mall staff and other travellers.
1 question
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Questions? Get answers from Ayres Inn & Suites Ontario Mills Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suite had plenty of space and the bathroom was adequate. We also enjoyed the pool and hot tub as we had children with us.”
 of 5 bubbles andreamC881GQ, 19 Oct 2016 | Read review
“Make sure always deadbolt the doors. ”
 of 5 bubbles C5010VDbillm, 1 Aug 2016 | Read review
“Ask for a room higher then the first floor. ”
 of 5 bubbles vamartinez05, 29 Jun 2016 | Read review
“The tub was scarey to be. Felt very weak”
 of 5 bubbles 377ellac, 29 Jun 2016 | Read review
“I stayed in room 303”
 of 5 bubbles jfae21, 3 Jun 2016 | Read review
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