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Ayres Suites Ontario Mills Mall

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Ayres Suites Ontario Mills Mall
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522 Reviews from our TripAdvisor Community

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Showing 513: English reviews
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Milwaukee, Wisconsin
Reviewed 2 days ago NEW

Staff was extremely courteous, very nice breakfast and reception for travelers and a very clean room - What else do you need? This is the second time that I have stayed at this hotel for consecutive nights during a business trip and I have not been the least bit disappointed.

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Helpful?
Thank davidrD6004RQ
El Centro
Reviewed 3 days ago NEW

I stayed here for a Business trip and the staff was very accommodating and friendly. They gave me the room I requested, the bedding I requested and even provided shuttle service to the comedy club near by. Great location, close to shopping, restaurants and entertainment. on the negative side breakfast was a bit blah, décor and ambiance felt a bit...

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Helpful?
Thank Gustavo R
Carson, California
Reviewed 4 days ago NEW

We stayed at the Ayres Suites Ontario Mills Mall as part of a larger group (our daughter's soccer team). This property is well-maintained and impeccably clean. The service staff was friendly and welcoming. The amenities are perfect for families and business travelers alike. The hot breakfast and pool area are nice touches that definitely add value for your stay.

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Helpful?
Thank LilianaBanana
Elk Grove, California
Reviewed 6 days ago NEWvia mobile

I had an overnight in Rancho Cucamonga and stayed at the Ayres Suites hotel. The staff were pleasant and helpful. The rooms were spacious, clean and offered the necessary amenities like a mini fridge and microwave. I would have like to use their fitness center but it opened too late in the morning for me to take advantage of it....

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Helpful?
Thank chickabeegrrl
Upland, California
Reviewed 2 weeks ago

This hotel is a great location as its close to the mall and many Resturants and stores. Also quick access to the freeway. The room was nice and clean. Offered coffee and had a mince peace which is great if you bring snacks.

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Helpful?
Thank Yoffe143
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear Yoffe143, Thank you for taking the time to write a review following your recent visit to Ontario. We truly appreciate your kind compliments on our optimal location along with our clean and comfortable accommodations. Thank you again for your wonderful feedback. We hope to welcome you back soon! Sincerely, Carlos Mendoza General Manager

Palm Desert, California
Reviewed 2 weeks ago

Everything was OK except the mattress frame was defective or worn out. I did not sleep well and I woke up with leg pain. I was limping most of the day. It was a bad experience. I have stayed in this hotel before.

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Helpful?
Thank rsalvarado
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear Rsalvarado, Thank you for taking the time to write a review based on your experience at our hotel. While I am happy to read that your stay was satisfying, I would like to apologize for any inconsistencies you faced with the bed in your room. It is certainly our priority to ensure our guests enjoy a restful night's sleep...

Calgary, Canada
Reviewed 3 weeks ago via mobile

Our company has a deal with this hotel so we always stay here when sent on business. Hotel is decent. Staff are friendly. The shuttle pickup is rarely efficient. This trip I waited at the airport for 45 minutes after calling for a ride. When I called back to find out where the shuttle was they didn't realize it hadn't...

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Helpful?
Thank hayleet21
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear Hayleet21, Thank you for taking the time to write a review based on your recent stay with us. While I am glad that our hotel was decent for you and you found our service friendly, I would like to apologize for any inconsistencies you encountered when attempting to utilize our complimentary airport shuttle, as well as the noise you...

Ontario, California
Reviewed 3 weeks ago

Very large room, comfortable and quiet. The only issue I had was with the front desk. Both checking in and out I was told I had booked through a third party. I had used the phone number on the hotel website to make my reservations. When checking out I was told I couldn't get a printed bill as "I had...

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Helpful?
Thank randy918
Paris, France
Reviewed 3 weeks ago

Positives: spacious, clean and quiet room. Negatives: no bathrobes, and breakfast is terrible. Low end supermarket grade food served in plastic plates and cups. Very unpleasant. For a $250.00 this is not acceptable.

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Helpful?
Thank annemc2017
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear Annemc2017, Thank you for taking the time to review and rate your recent stay. We appreciate both the positive and negative items you have brought to our attention and hope you will allow us a second opportunity to serve you in the future. Thank you again for your sincerity. Sincerely, Carlos Mendoza General Manager

Las Vegas, Nevada
Reviewed 3 weeks ago

I booked a stay in your location and I've stayed there many times in the past. My stay was okay. Your pool was not kept clean and the Jacuzzi was very dirty. This is my first time to use the amenities. You definitely need more staff for check out time, clerk was not keeping up who was in line first...

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Helpful?
Thank maria b
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear Maria B., Thank you for taking the time to write a review based on your recent stay with us. While I appreciate your continued patronage, I would like to apologize for the pool not being up to our high standards of cleanliness. This will certainly be addressed with our team to ensure it does not reoccur in the future....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Ayres Suites Ontario at the Mills Mall. This unique hotel oasis combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. You’ll find all of the luxurious guest rooms at Ayres Suites Ontario at the Mills Mall are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, microwaves, well lit work desks and Wifi, iHomes, hairdryers, curved shower rods, and hookless shower curtains. And every morning you will start your day right with our complimentary full American breakfast.The Ayres Suites Ontario at the Mills Mall is conveniently located next door to the Inland Empire's primary tourist attraction, the renowned Ontario Mills Mall. Revive your wardrobe at one of the largest shopping malls in North America and then relax in your luxurious suite afterwards. Also, tee off at the Empire Lakes Golf Course only one mile away. Other nearby attractions include the Citizens Business Bank Arena, the Ontario Convention Center, and Scandia Amusement Park! ... more   less 

Additional Information about Ayres Suites Ontario Mills Mall

Address: 4370 Mills Circle, Ontario, CA 91764
Region: United States > California > Ontario
Price Range: ₹ 10,189 - ₹ 13,943 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ayres Suites Ontario Mills Mall 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Ayres Suites Ontario At The Mills Mall Hotel Ontario
Ayres Hotel Ontario
Ayres Suites Mills Mall Ontario
Hotel Style:
#2 Business Hotel in Ontario
#2 Green Hotel in Ontario
#3 Romantic Hotel in Ontario
#5 Family Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Ayres Suites Ontario Mills Mall staff and other travellers.
3 questions
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Rancho Cucamonga, California
5 months ago

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Questions? Get answers from Ayres Suites Ontario Mills Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had corner rooms with beautiful Windows letting in lots of light. Loved it”
 of 5 bubbles vict0res, 24 Jan 2017 | Read review
“Higher floors for better view.”
 of 5 bubbles Aldi013, 17 Jan 2017 | Read review
“You must try the 2-bedroom/2-bath suite!! This is the best value overall!! Really unbeatable for the price. Service was a little poor, but I really attribute it to being a Sunday and Christmas day. I would definitely stay here again!!”
 of 5 bubbles CRWhite2286, 26 Dec 2016 | Read review
“6349. Beautiful suite. Wifi at hotel is very weak and needs to be looked at.”
 of 5 bubbles markcV3044BS, 13 Dec 2016 | Read review
“Asked for room on 3rd floor away from elevators and with a mountain view”
 of 5 bubbles losrodartes, 28 Nov 2016 | Read review
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